Student Case Coordinator

Student Case Coordinator

Applicants must include in their online resume the following information: 1) Employment history: name of company, period employed (from month/year to month/year), job title, summary of job duties and 2) Education: school name, degree type, and major.

Posting Number  | S06319P
Position Title  | Student Case Coordinator
Department  | Associate VP Dean of Students
Location  | Arlington
Job Family  | Student Services
Position Status  | Full-time
Work Hours  | Standard
Work Schedule  | Monday – Friday; 8:00AM to 5:00PM
Open to  | External and Internal
Salary  | Salary is commensurate based on qualifications and relevant experience.
Duration  | Funding expected to continue
Pay Basis  | Monthly
Benefits Eligible  | Yes
Benefits at UTA  | We are proud to offer a comprehensive benefits package to all our employees at the University.
https://www.uta.edu/hr/employee-benefits

To help you understand the full value of these benefits, we have created a tool that calculates the total worth of your compensation package. This tool takes into account all of the benefits that you are eligible for, including health insurance, retirement plans, and paid time off. To access this tool and learn more about the total value of your benefits, please click on the following link:
https://resources.uta.edu/hr/services/records/compensation-tools.php

Job Summary
The Student Case Coordinator will facilitate services and resources for UTA students referred or who may contact the Office of the Dean of Students for the first time or who may need support for an acute academic, social, personal, or health concern. The Student Case Coordinator will also assist the Dean of Students Case Manager and the Case Manager for Care Team with an ongoing student caseload of students who have requested medical/compassionate withdrawal or who may be experiencing non-critical behavior intervention issues.

The annual salary for this position ranges from $46,000 to $48,000. The final offer will be based on the candidate’s experience, qualifications, and overall fit for the role.

Essential Duties and Responsibilities 
Serves as the first point of contact for students seeking support services from the Office of the Dean of Students, including telephone and email communication. Triages referrals from other University offices and/or staff, or student self-referrals by phone, email, or walk-in office visits. Facilitates intake assessments to determine immediate student needs and determine the level of support and intervention required, including providing resource referrals. Collaborates with the Case Manager for Care Team to ensure a higher level of support, if warranted. Assists with the submission review efforts by the Dean of Students Case Manager of medical/compassionate withdrawals requests. Assists with the creation and ongoing development of a student peer advocacy program, supporting educational and programmatic initiatives of the Dean of Students. Ensures the Dean of Students staff maintains accurate and comprehensive documentation for all student interactions in the office case management database. Supports the Dean of Students staff in building relationships with campus and community partners. Champions the support services and resources available through the Division of Student Affairs by participating in campus outreach efforts, events, and trainings. Serves as the liaison between departments responsible for meeting students basic needs. Perform other duties as assigned.

Minimum Qualifications  | Bachelor’s degree from an accredited institution in social work, psychology, sociology, social policy, public health, or related field. Previous experience working in an educational setting. Understanding of the application of FERPA, medical privacy guidelines, and other applicable laws and policies.

Preferred Qualifications  | Master’s degree from an accredited institution in Social Work, higher education and student affairs, counseling, public health, or related field. Previous experience managing a caseload of clients/students. Understanding of mental health terminology. Direct experience working with traditional/non-traditional aged college students. Utilization and knowledge of the Maxient database system or other electronic case management system.

Knowledge, Skills and Abilities  | Maintains knowledge of university policy and procedures, applicable state and Federal laws, and trauma informed practices. Knowledge of customer service best practices and ability to implement those practices. Ability to assess services and learning outcomes. Ability to determine when a situation warrants emergent intervention. Ability to identify problems, use sound judgment and reasoning to make crucial decisions autonomously, and mediate conflict. Ability to maintain the privacy of work-related matters and documents. Ability to take initiative and to balance multiple priorities. Clear and sensitive written and oral communication skills.
Other Requirements  |
Working Conditions  |
Special Conditions for Eligibility  |
CBC Requirement  | It is the policy of The University of Texas at Arlington to conduct a criminal background check on any applicant who is under final consideration for employment with the University.

EEO Statement 
It is the policy of The University of Texas at Arlington (UTA or The University) to provide an educational and working environment that provides equal opportunity to all members of the University community. In accordance with federal and state law, the University prohibits unlawful discrimination, including harassment, on the basis of race, color, national origin, religion, age, sex, sexual orientation, pregnancy, disability, genetic information, and/or veteran status. The University also prohibits discrimination on the basis of gender identity, and gender expression. Retaliation against persons who oppose a discriminatory practice, file a charge of discrimination, or testify for, assist in, or participate in an investigative proceeding relating to discrimination is prohibited. Constitutionally-protected expression will not be considered discrimination or harassment under this policy. It is the responsibility of all departments, employees, and students to ensure the University’s compliance with this policy.

University Information 
The University of Texas at Arlington is located in the heart of the Dallas-Fort Worth-Arlington metroplex, a vibrant and diverse metropolitan area that is home to over 7 million people, one of the fastest-growing tech economies in the United States, and a wide array of arts, entertainment, and cultural activities. UTA is a comprehensive teaching, research, and public service institution dedicated to the advancement of knowledge through scholarship and creative work. The University is committed to providing access and ensuring student success, and to a culture of innovation, entrepreneurship, and commercialization of discoveries by our community of scholars. With an enrollment of more than 40,000 students, UTA is the second largest in the University of Texas System. As a result of its combination of rigorous academics and innovative research, UTA is designated as a Carnegie R-1 “Very High Research Activity” institution. UTA ranks No. 4 nationally in Military Times’ annual “Best for Vets: Colleges” list and is among the top 30 performers nationwide for promoting social mobility of its graduates (U.S. News & World Report, 2023). UTA is designated by the U.S. Department of Education as both a Hispanic-Serving Institution (HSI) and an Asian American and Native American Pacific Islander-Serving Institution (AANAPISI), and it has one of the top 5 most ethnically diverse undergraduate student bodies in the United States (U.S. News & World Report, 2023). Its approximately 270,000 alumni, including some who occupy leadership positions at many of the 24 Fortune 500 companies headquartered in North Texas, contribute to UTA’s $22.2 billion annual economic impact on Texas.

Furthermore, UTA is poised to experience widespread growth in the near future. The university recently launched the first phase of its RISE 100 initiative aimed at recruiting 100 new tenure-system faculty to amplify research standing and position UTA as a leader in key scholarly areas; more details are available at https://www.uta.edu/administration/president/strategic-plan/rise100. The successful candidate for this position will have the opportunity to join UTA during an exciting period of growth and contribute as the university broadens its impact.

ADA Accommodations  | The University of Texas at Arlington is committed to providing reasonable accommodation to individuals with disabilities. If you require reasonable accommodation in completing this application, interviewing or otherwise participating in the employee selection process, please direct your inquiries to 817-272-5554 or email ADADocs@uta.edu.

 Posting Detail Information 

Number of Vacancies  | 1
Open Until Filled  |
Minimum Number of References Required  | 3
Maximum Number of References Accepted  | 3
Special Instructions to Applicants  | Applicants must include in their online resume the following information: 1) Employment history: name of company, period employed (from month/year to month/year), job title, summary of job duties and 2) Education: school name, degree type, and major.

Requirement Questions

Required fields are indicated with an asterisk (*).

Documents Needed To Apply

OFFICE OF TALENT, CULTURE AND ENGAGEMENT
J.D. Wetsel Service Center
1225 W. Mitchell Road
Arlington, TX 76019