Edtech.com's Summary

Adtalem Global Education is hiring a Student Engagement Specialist responsible for promoting educational programs to employees of healthcare and healthcare-adjacent partner organizations. This role involves engaging prospective students through meaningful conversations, collaborating with account management teams for event planning, and ensuring accurate lead generation and communication of Adtalem's mission and capabilities.

Highlights

Engage directly with employees of healthcare partners to provide program information and motivation for enrollment.
Collaborate with Account Management to schedule and participate in onsite events 3-4 days per week.
Capture detailed information for each student lead and coordinate with enrollment teams.
Conduct a minimum of 50 qualified conversations monthly generating leads with a 10%+ enrollment probability.
Source additional leads for marketing nurturing and qualify new or existing lead sources via various communication methods.
Attend tradeshows and industry events focused on employee enrollment.
Proficiency in Salesforce or similar CRM, PowerBI, and other reporting tools required.
Bachelor’s degree and 3+ years of customer service, student enrollment, or healthcare institution experience required.
Knowledge of nursing professions, healthcare career paths, academic cycles, and B2B-to-C enrollment revenue is preferred.
Salary range is $65,000 to $90,000 with comprehensive benefits including health insurance, 401k with employer match, flexible time off, and paid holidays.

Student Engagement Specialist Full Description

Company Description

About Adtalem Global Education
Adtalem Global Education is a national leader in post-secondary education and leading provider of professional talent to the healthcare industry. Adtalem educates and empowers students with the knowledge and skills to become leaders in their communities and make a lasting impact on public health, well-being and beyond. Through equitable access to education, environments that nurture student success, and a focus on expanding and diversifying the talent pipeline in healthcare, Adtalem is building a brighter future for communities and the world.

Adtalem is the parent organization of American University of the Caribbean School of Medicine, Chamberlain University, Ross University School of Medicine, Ross University School of Veterinary Medicine and Walden University.

We operate on a hybrid schedule with four in-office days per week (Monday–Thursday). This approach enhances creativity, innovation, communication, and relationship-building, fostering a dynamic and collaborative work environment.

Visit Adtalem.com for more information, and follow us on LinkedIn and Instagram.

Job Description

Opportunity at a Glance

The Student Engagement Specialist is primarily responsible to ensure that employees of our existing healthcare and healthcare adjacent partners are aware of our programs, provides insight and motivation for those employees to enroll in our programs, and works with our account management teams to ensure we are cohesively providing the highest level of service and support to those employees. The Student Engagement Specialist produces workforce solutions leads (employees and other related students) for Adtalem programs which are primarily produced by having meaningful conversations and recording information from prospective students (the employees of our partners). The Student Engagement Specialist accurately and faithfully communicating Adtalem capabilities, mission, and focus to prospective students, ensures that we honor our relationships with our partners and that we deliver world-class service to their employees. While primary focused on growing qualifying student leads, the Student Engagement Specialist will also work to ensure new and expanded sources of leads from our partner institutions which may be serviced and nurtured by the team.

This role is location specific and requires the candidate to be based in Houston, Texas.

Responsibilities

Engages directly with employees of healthcare and healthcare adjacent partners to ensure those employees have the information, context and motivation to seek enrollment at Adtalem institutions; works to identify alumni at our partner institutions that can serve as reference and connects them to prospective students.
Works with Account Management team to strategically select, source and schedule onsite events at partner institutions; expected to be "in the field" 3-4 days per week.
Ensures that relevant information is captured for each student lead, works closely with enrollment teams to ensure we are asking and collecting the correct information.
Targets a minimum of 50 quality conversations per month, defined as conversations that lead to a highly qualified lead with a +10% chance of enrollment.
Sources additional leads to be passed to marketing for nurturing (less-qualified leads) and may be asked to qualify existing or new lead sources (via calls, email or other communication modes).
Attends tradeshows and industry events where employee enrollment is a core focus.
Performs other duties as assigned
Complies with all policies and standards

Qualifications

Bachelor's Degree required
3+ years Customer Service. Student enrollment, or prior experience serving healthcare institutions required
Knowledge working in and using Salesforce or similar CRM, PowerBI and/or other reporting tools
Knowledge of the nursing profession, healthcare career paths, and strong understanding of the degrees and credentials used in nursing (may be learned on the job)
Understanding of academic cycles and B2BC nature of enrollment revenue
Ability to discern interest level, engage in direct and indirect communication, and connect to prospective students

Additional Information

In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $65,000 and $90,000. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.

Adtalem offers a robust suite of benefits including:

Health, dental, vision, life and disability insurance
401k Retirement Program + 6% employer match
Participation in Adtalem’s Flexible Time Off (FTO) Policy
12 Paid Holidays

For more information related to our benefits please visit: https://careers.adtalem.com/benefits.

Equal Opportunity – Minority / Female / Disability / V / Gender Identity / Sexual Orientation

Original Job Description

Company Description

Job Description

Opportunity at a Glance

This role is location specific and requires the candidate to be based in Houston, Texas.

Responsibilities

Engages directly with employees of healthcare and healthcare adjacent partners to ensure those employees have the information, context and motivation to seek enrollment at Adtalem institutions; works to identify alumni at our partner institutions that can serve as reference and connects them to prospective students.
Works with Account Management team to strategically select, source and schedule onsite events at partner institutions; expected to be "in the field" 3-4 days per week.
Ensures that relevant information is captured for each student lead, works closely with enrollment teams to ensure we are asking and collecting the correct information.
Targets a minimum of 50 quality conversations per month, defined as conversations that lead to a highly qualified lead with a +10% chance of enrollment.
Sources additional leads to be passed to marketing for nurturing (less-qualified leads) and may be asked to qualify existing or new lead sources (via calls, email or other communication modes).
Attends tradeshows and industry events where employee enrollment is a core focus.
Performs other duties as assigned
Complies with all policies and standards

Qualifications

Bachelor's Degree required
3+ years Customer Service. Student enrollment, or prior experience serving healthcare institutions required
Knowledge working in and using Salesforce or similar CRM, PowerBI and/or other reporting tools
Knowledge of the nursing profession, healthcare career paths, and strong understanding of the degrees and credentials used in nursing (may be learned on the job)
Understanding of academic cycles and B2BC nature of enrollment revenue
Ability to discern interest level, engage in direct and indirect communication, and connect to prospective students

Additional Information

Health, dental, vision, life and disability insurance
401k Retirement Program + 6% employer match
Participation in Adtalem’s Flexible Time Off (FTO) Policy
12 Paid Holidays

For more information related to our benefits please visit: https://careers.adtalem.com/benefits.

Equal Opportunity – Minority / Female / Disability / V / Gender Identity / Sexual Orientation

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