University of South Carolina
Student Experience Director
Edtech.com's Summary
University of South Carolina is hiring a Student Experience Director. The director leads and manages a comprehensive student experience program for the South Carolina Honors College, overseeing strategic planning, budget, research, and assessment to support student success and development. The role includes training and supervising staff, advising students directly, and collaborating with campus partners to enhance the Honors environment.
Highlights
- Provide strategic oversight and annual planning for the student experience program.
- Manage budget, research, and assessment efforts to improve student outcomes.
- Train, supervise, and evaluate professional staff providing student developmental support.
- Guide honors students towards a personalized collegiate experience including research, study abroad, and internships.
- Track and support student progression and retention; intervene with at-risk students.
- Use technologies such as Banner, Degree Works, EAB Navigate, Self-Service Carolina, and Microsoft Office.
- Require a bachelor's degree and 5+ years of related experience or an equivalent combination of education and experience.
- Preferred experience with staff supervision, academic advising, and working with high ability students.
- Salary range of $69,913 to $104,870, commensurate with qualifications.
- Work within the South Carolina Honors College and collaborate closely with university advising and student wellness departments.
Student Experience Director Full Description
Student Experience Director
Please see Special Instructions for more details.
Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email.
We are only accepting applications submitted by March 01, 2026
The University of South Carolina offers a valuable benefits package including but not limited to:
- Health and Life Insurance
- Retirement Programs
- Paid Tuition
- Dependent Scholarships
- Annual Leave
- Sick Leave
- 13 Paid Holidays (including an extended December holiday)
- Paid Parental Leave
- Professional Development Opportunities
Click here to learn more about why you should work at USC.
Posting Details
Posting Summary
Logo |
Posting Number | STA00047PO26
Job Family | Student Enrichment
Job Function | Student Experience
USC Market Title | Student Experience Director
Link to USC Market Title | https://uscjobs.sc.edu/titles/139773
Job Level | M2 - Managerial
Business Title (Internal Title) | Student Experience Director
Campus | Columbia
Work County | Richland
College/Division | South Carolina Honors College
Department | HNRS South Carolina Honors College
State Pay Range | G11
USC Market Range | MRI - $69,913 $87,391 $104,870
Anticipated Hiring Range | Salary commensurate with qualifications
Location of Vacancy | SC
Part/Full Time | Full Time
Hours per Week | 37.5
Work Schedule | Monday-Friday 8:30am-5:00pm with one hour for lunch. Hours per week is 37.5
Basis | 12 months
Job Search Category | Student Services
Posting Number | STA00047PO26
Job Family | Student Enrichment
Job Function | Student Experience
USC Market Title | Student Experience Director
Link to USC Market Title | https://uscjobs.sc.edu/titles/139773
Job Level | M2 - Managerial
Business Title (Internal Title) | Student Experience Director
Campus | Columbia
Work County | Richland
College/Division | South Carolina Honors College
Department | HNRS South Carolina Honors College
State Pay Range | G11
USC Market Range | MRI - $69,913 $87,391 $104,870
Anticipated Hiring Range | Salary commensurate with qualifications
Location of Vacancy | SC
Part/Full Time | Full Time
Hours per Week | 37.5
Work Schedule | Monday-Friday 8:30am-5:00pm with one hour for lunch. Hours per week is 37.5
Basis | 12 months
Job Search Category | Student Services
About USC
About University of South Carolina | From the Upstate to the Lowcountry, the University of South Carolina system is transforming the lives of South Carolinians through the impact of our eight institutions and 20 locations throughout the state. More than 50,000 students are enrolled at one of eight institutions, including the research campus in Columbia and comprehensive four-year universities in Aiken, Upstate and Beaufort. In addition, our Palmetto College campuses in Salkehatchie, Union, Lancaster and Sumter enable students to earn associate or bachelor’s degrees through a combination of in-person, online or blended learning. All of our system institutions place strong emphasis on service — helping to build healthier, more educated communities in South Carolina and beyond.
Veterans' Preference Statement | The University of South Carolina is committed to equal opportunity and proudly values the skills and experience military veterans bring to our workforce. Across South Carolina, we are making veterans a priority for employment and recognize their vital contributions to our state and our communities.
Veterans' Preference Statement | The University of South Carolina is committed to equal opportunity and proudly values the skills and experience military veterans bring to our workforce. Across South Carolina, we are making veterans a priority for employment and recognize their vital contributions to our state and our communities.
Benefits for FTE Positions
The University of South Carolina (USC), through the State of SC and Public Employee Benefit Authority (PEBA), offers employees a valuable benefits package, including health and life insurance, generous paid leave and retirement programs. To learn more about USC benefits, access the "Working at USC" section on the Applicant Portal at https://uscjobs.sc.edu. Research Grant or Time-limited positions may be eligible for all, some, or no benefits, based on the grant or project funding.
The University of South Carolina (USC), through the State of SC and Public Employee Benefit Authority (PEBA), offers employees a valuable benefits package, including health and life insurance, generous paid leave and retirement programs. To learn more about USC benefits, access the "Working at USC" section on the Applicant Portal at https://uscjobs.sc.edu. Research Grant or Time-limited positions may be eligible for all, some, or no benefits, based on the grant or project funding.
Position Description
Advertised Job Summary | The Student Experience Director, with limited supervision from the Assistant Dean of Student Success, provides strategic, data-informed leadership for a comprehensive student experience program in the South Carolina Honors College. The director is responsible for strategic planning, budget oversight, research, and assessment for a comprehensive student experience model that supports Honors students’ academic persistence, holistic well-being, leadership development, career preparation, and long-term success. The Director trains and supervises several staff providing individualized, developmental guidance to students. The incumbent will serve an assigned number of students and fill in as needed during vacancies on the team. Honors College staff members should possess a wide-ranging intellectual curiosity and a commitment to working with high-achieving students.
Job Related Minimum Required Education and Experience | Requires a bachelor’s degree in a job related field and 5 or more years of job related experience, which may be substituted by an equivalent combination of job related certification, training, education, and/or experience.
Required Certification, Licensure/Other Credentials |
Preferred Qualifications | Experience directly supervising full-time staff positions, previous advising experience, and experience working with high ability students are preferred. Experience with Banner, Degree Works, EAB Navigate and Self-Service Carolina. Some knowledge of USC policies, procedures, and programs is preferred.
Knowledge/Skills/Abilities | Applicants must have the ability to function in a fast-paced, team-oriented environment. The successful candidate will be well organized, have excellent written and oral communication skills. Ability to deal diplomatically with various constituent groups and be proficient in Microsoft Office Software (Excel, Word and PowerPoint). Strong analytical skills and the ability to interpret information accurately are critical.
Job Related Minimum Required Education and Experience | Requires a bachelor’s degree in a job related field and 5 or more years of job related experience, which may be substituted by an equivalent combination of job related certification, training, education, and/or experience.
Required Certification, Licensure/Other Credentials |
Preferred Qualifications | Experience directly supervising full-time staff positions, previous advising experience, and experience working with high ability students are preferred. Experience with Banner, Degree Works, EAB Navigate and Self-Service Carolina. Some knowledge of USC policies, procedures, and programs is preferred.
Knowledge/Skills/Abilities | Applicants must have the ability to function in a fast-paced, team-oriented environment. The successful candidate will be well organized, have excellent written and oral communication skills. Ability to deal diplomatically with various constituent groups and be proficient in Microsoft Office Software (Excel, Word and PowerPoint). Strong analytical skills and the ability to interpret information accurately are critical.
Job Duties
Job Duty | Program ManagementProvides strategic oversight of the college’s comprehensive student experience program. Collaborates with senior leadership to align coaching initiatives with college and institutional goals. Creates and implements an annual plan with strategic goals and initiatives. Responsible for annual budget creation and oversight. Creates and executes an assessment plan using data, dashboards, and assessment tools to evaluate student success outcomes. This should be used to improve the program and envision long-term goals and opportunities. Gathers and evaluates statistical information on participation and outcomes to use in the departmental blueprint and to share with primary stakeholders. Benchmarks SCHC’s program against other programs nationally.
Essential Function | Yes
Percentage of Time | 20Job Duty | Program CoordinationEstablishes holistic student support frameworks that ensures consistent standards and operational effectiveness. Serves as liaison to University Advising Center for Honors staff access to and training on resources, advising software and tools. Plans and runs training and bi-weekly meetings for the student experience team. Prepares presentations, materials, and handouts. Maintains and updates relevant SCHC webpages. Assigns students to coordinators, ensuring balanced caseloads. Obtains and maintains records of students advised during spring and fall semesters, in collaboration with Student Services. Collaborates with university advising, SCHC program areas, student wellness, and other campus partners to advance holistic student success and a supportive Honors environment.
Essential Function | Yes
Percentage of Time | 25Job Duty | Student GuidanceGuides honors students toward an individualized and rich collegiate experience that includes research, study abroad, service learning, national fellowships, and/or internships leading to graduation and post-graduation success. Uses available technologies to ensure accurate and effective guidance. Participates in on-going training to ensure information accuracy and effective advising techniques. Assumes caseloads of direct reports during position vacancies or in times of expanded enrollment.
Essential Function | Yes
Percentage of Time | 25Job Duty | SupervisionHires, supervises, trains, and evaluates professional staff who provide individualized, developmental support to students. Uses appropriate management principles according to University and College policy and procedures, completes EPMS forms timely and accurately, and monitors employee progress toward goal attainment. Communicates expectations and provides feedback to assist employees with performance improvement, personal development, and skills/ competency development.
Essential Function | Yes
Percentage of Time | 15Job Duty | Honors Progress and RetentionTracks and monitors honors progression requirements for all SCHC students. Identifies and meets with students who are at-risk of not meeting honors progression. Follows through and tracks the advancement of at-risk students. Serves as liaison to academic advisors who identify students deemed at-risk for honors progression. Creates retention initiatives.
Essential Function | Yes
Percentage of Time | 10Job Duty | Other duties: Additional duties and responsibilities as assigned, in support of other activities of the Honors College.
Essential Function | No
Percentage of Time | 5
Essential Function | Yes
Percentage of Time | 20Job Duty | Program CoordinationEstablishes holistic student support frameworks that ensures consistent standards and operational effectiveness. Serves as liaison to University Advising Center for Honors staff access to and training on resources, advising software and tools. Plans and runs training and bi-weekly meetings for the student experience team. Prepares presentations, materials, and handouts. Maintains and updates relevant SCHC webpages. Assigns students to coordinators, ensuring balanced caseloads. Obtains and maintains records of students advised during spring and fall semesters, in collaboration with Student Services. Collaborates with university advising, SCHC program areas, student wellness, and other campus partners to advance holistic student success and a supportive Honors environment.
Essential Function | Yes
Percentage of Time | 25Job Duty | Student GuidanceGuides honors students toward an individualized and rich collegiate experience that includes research, study abroad, service learning, national fellowships, and/or internships leading to graduation and post-graduation success. Uses available technologies to ensure accurate and effective guidance. Participates in on-going training to ensure information accuracy and effective advising techniques. Assumes caseloads of direct reports during position vacancies or in times of expanded enrollment.
Essential Function | Yes
Percentage of Time | 25Job Duty | SupervisionHires, supervises, trains, and evaluates professional staff who provide individualized, developmental support to students. Uses appropriate management principles according to University and College policy and procedures, completes EPMS forms timely and accurately, and monitors employee progress toward goal attainment. Communicates expectations and provides feedback to assist employees with performance improvement, personal development, and skills/ competency development.
Essential Function | Yes
Percentage of Time | 15Job Duty | Honors Progress and RetentionTracks and monitors honors progression requirements for all SCHC students. Identifies and meets with students who are at-risk of not meeting honors progression. Follows through and tracks the advancement of at-risk students. Serves as liaison to academic advisors who identify students deemed at-risk for honors progression. Creates retention initiatives.
Essential Function | Yes
Percentage of Time | 10Job Duty | Other duties: Additional duties and responsibilities as assigned, in support of other activities of the Honors College.
Essential Function | No
Percentage of Time | 5
Position Attributes
Employees in Safety-Sensitive or Security-Sensitive positions will be subject to pre-employment and post-employment drug testing in accordance with University policy HR 1.95 Drug and Alcohol Testing.
Employees in Safety-Sensitive or Security-Sensitive positions will be subject to pre-employment and post-employment drug testing in accordance with University policy HR 1.95 Drug and Alcohol Testing.
Safety Sensitive or Security Sensitive | No
Hazardous weather category | Non-Essential
Hazardous weather category | Non-Essential
Posting Detail Information
Number of Vacancies | 1
Desired Start Date |
Job Open Date | 02/04/2026
Job Close Date | 03/01/2026
Open Until Filled | No
Special Instructions to Applicant | Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email. We are only accepting applications submitted by March 01, 2026 The University of South Carolina offers a valuable benefits package including but not limited to:
Health and Life Insurance Retirement Programs Paid Tuition Dependent Scholarships Annual Leave Sick Leave 13 Paid Holidays (including an extended December holiday) Paid Parental Leave Professional Development Opportunities
Click here to learn more about why you should work at USC.
Quicklink for Posting | https://uscjobs.sc.edu/postings/201941
EEO Statement | The University of South Carolina does not discriminate in educational or employment opportunities or decisions for qualified persons on the basis of age, ancestry, citizenship status, color, disability, ethnicity, familial status, gender (including transgender), gender identity or expression, genetic information, HIV/AIDs status, military status, national origin, pregnancy (false pregnancy, termination of pregnancy, childbirth, recovery therefrom or related medical conditions, breastfeeding), race, religion (including religious dress and grooming practices), sex, sexual orientation, veteran status, or any other bases under federal, state, local law, or regulations.
Desired Start Date |
Job Open Date | 02/04/2026
Job Close Date | 03/01/2026
Open Until Filled | No
Special Instructions to Applicant | Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email. We are only accepting applications submitted by March 01, 2026 The University of South Carolina offers a valuable benefits package including but not limited to:
Health and Life Insurance Retirement Programs Paid Tuition Dependent Scholarships Annual Leave Sick Leave 13 Paid Holidays (including an extended December holiday) Paid Parental Leave Professional Development Opportunities
Click here to learn more about why you should work at USC.
Quicklink for Posting | https://uscjobs.sc.edu/postings/201941
EEO Statement | The University of South Carolina does not discriminate in educational or employment opportunities or decisions for qualified persons on the basis of age, ancestry, citizenship status, color, disability, ethnicity, familial status, gender (including transgender), gender identity or expression, genetic information, HIV/AIDs status, military status, national origin, pregnancy (false pregnancy, termination of pregnancy, childbirth, recovery therefrom or related medical conditions, breastfeeding), race, religion (including religious dress and grooming practices), sex, sexual orientation, veteran status, or any other bases under federal, state, local law, or regulations.
Supplemental Questions
Required fields are indicated with an asterisk (*).
- * Do you have at least a Bachelor's degree in a job related field and 5 or more years of job related experience, which may be substituted by an equivalent combination of job related certification, training, education, and/or experience?
- Yes
- No
- * Although we accept resumes for review, the application is the official hiring document maintained by the university. Offers of employment and starting salaries are based on the education and work experience (including beginning and end dates) included in the university application only, not your resume. Have you included all details for all education, volunteer and work experiences in your job application?
- Yes
- No
- * Do you have any previous supervisory experience? If yes, please explain.
(Open Ended Question) - * What is your experience with academic student services and student advising?
(Open Ended Question)
Applicant Documents
Required Documents
- Cover Letter
- Resume
- List of References and Contact Information
Optional Documents
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