Bluegrass Community & Technical College offers a competitive benefits package and an attractive work environment that supports excellence, innovation, and creativity, including:
Job Summary
Acts as a primary assistant to the Associate Dean of Financial Aid and Financial Aid Director. Primary student contact for Satisfactory Academic Progress. Primary contact for resolving returned refunds.
Job Duties:
Manage Satisfactory Academic Progress for the college. Reevaluate all students’ progress. Adjudicate student appeals. Collaborate with academic advisors on individual student success plan.
Resolve returned refunds that include Title IV aid. Work with Bursar’s Office to ensure all returned refund monies are reconciled.
Performs financial aid verification, disbursement, authorization, directs loan processing, counseling, and reporting requirements. Resolve individual student issues and conflicts from the KCTCS Student Service Center and/or Starfish. Use individual dissection to implement resolution.
Use professional knowledge to determine eligibility for professional judgments, EFC and budget recalculations, and Unusual Enrollment History Appeals.
Conduct financial aid / scholarship presentations at workshops, orientation, high school workshops, and other community organizations/events.
Attending Professional Development and Financial Aid conferences and training. Serve on college committees. Active participation in state financial aid association.
Other duties as assigned by the Associate Vice President for Student Success/Dean of Students, Associate Dean of Financial Aid and Financial Aid Director of Operations.
Minimum Qualifications:Bachelor’s degree in business, communications, education or related field and four (4) years of related work experience, or equivalent.
Preferred Qualifications:Bachelor’s degree in business, communications, education or related field and six (6) years of related work experience, or equivalent.
Additional Skills Requested:Attention to detail.Problem SolvingGood organizational skills.Good communication skillsAbility to multi-task.Commitment to the mission of the college.Ability to collaborate with others.Personal and professional integrity.Proficient in Excel, Word, and Canva
Employee Rights - Employee Polygraph Protection ActEqual Opportunity Employer - The Kentucky Community and Technical College System is an equal educational and employment opportunity institution.