Blue Ridge Community College
Student Records Specialist
🇺🇸 Weyers Cave, VA
🕑 Full-Time
💰 $37K - $45K
💻 Customer Support
🗓️ October 21st, 2025
Edtech.com's Summary
Blue Ridge Community College is hiring a Student Records Specialist. This role involves supporting the Office of Student Records by managing transcript processing, evaluating transfer student transcripts, providing customer service related to registration and veteran services, and assisting the Registrar and Student Services staff with various tasks.
Highlights
- Provide customer service through in-person, phone, video conference, and email to students and families.
- Manage transcript processing and evaluate transfer student transcripts.
- Handle the Registrar's email inbox and act as Veteran Liaison/School Certifying Official.
- Assist the Registrar, Student Records staff, and Student Services as needed.
- Proficient in Microsoft Office, especially Word and Excel; ability to learn new systems quickly.
- Relevant experience with PeopleSoft and Google applications preferred.
- Excellent communication skills and ability to apply complex policies to diverse audiences.
- Full-time position with a salary range of $37,000 to $45,000 and competitive health benefits including dental, vision, and disability coverage.
- Requires capability to manage multiple tasks and work independently in a timely manner.
- Experience in higher education and veteran certifying processes highly desirable.
Student Records Specialist Full Description
Student Records Specialist
Posting Details
Posting Summary
Working Title | Student Records Specialist
Role Title | Education Support Spec II
Role Code | 29143-SW
FLSA | Nonexempt
Pay Band | 03
Position Number | 29100141
Agency | Blue Ridge Community College
Division | Blue Ridge Community College (Div)
Work Location | Augusta - 015
Hiring Range | $37,000 - $45,000
Emergency/Essential Personnel | No
EEO Category | F-Admin Supp
Full Time or Part Time | Full Time
Does this position have telework options? -Telework options are subject to change based on business needs- | No
Does this position have a bilingual or multilingual skill requirement or preference? | No
Work Schedule | Regular hours, 8:15-5:00, Monday-Friday. Some flex schedule may be available; Other hours as required.
Sensitive Position | No
Job Description
Nestled in the beautiful Shenandoah Valley, Blue Ridge Community College (BRCC) has been equipping students, alumni, and employees with the knowledge and experience to transform themselves, the community, and the world for over 55 years. The College’s comprehensive program of instruction includes associate degrees and certificates in occupational/technical and college/university transfer programs. Non-credit workforce training and special interest classes for individuals, business, and industry are also offered. BRCC is a community dedicated to excellence, ethical behavior, and empowerment and has consistently been recognized by the Chronicle of Higher Education as a Great College to Work For.
Blue Ridge Community College is seeking a Student Records Support Specialist to assist and support the Office of Student Records with essential daily operations and functions related to records management.
Job Duties include:
Providing excellent customer service via multiple modalities, such as in-person and phone, video conference, and email to students and families needing assistance with class registration, transcripts, verifications, graduation and Veterans Services Managing transcript processing Evaluating transfer student transcripts Managing the Registrar’s email inbox Acting as Veteran Liaison/School Certifying Official Assisting the Registrar, Student Records staff, and Student Services as needed
Full-time classified positions come with generous leave and holiday time, along with very competitive health benefits coverage (to include dental, vision, and short-term and long-term disability), retirement with the Virginia Retirement System, deferred compensation investment opportunities, educational assistance, and access to the college’s Recreation Center.
Special Assignments | May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.
KSA's/Required Qualifications | Excellent written and verbal communications skills Excellent attention to detail Ability to communicate effectively with a diverse population Experience with Microsoft Office (especially Word and Excel) Ability to quickly learn new programs/systems Excellent customer service skills Ability to work and make decisions with limited supervision, in a timely manner Ability to manage multiple tasks in a fast-paced work environment Ability to read, interpret and apply complex policies and effectively communicate them to students, parents, faculty and staff
Additional Considerations | Relevant related education, training and/or certifications Experience with PeopleSoft Knowledge of Google applications Experience working in higher education Experience with Veterans Certifying,
Operation of a State Vehicle | No
Supervises Employees | No
Required Travel | n/a
Role Title | Education Support Spec II
Role Code | 29143-SW
FLSA | Nonexempt
Pay Band | 03
Position Number | 29100141
Agency | Blue Ridge Community College
Division | Blue Ridge Community College (Div)
Work Location | Augusta - 015
Hiring Range | $37,000 - $45,000
Emergency/Essential Personnel | No
EEO Category | F-Admin Supp
Full Time or Part Time | Full Time
Does this position have telework options? -Telework options are subject to change based on business needs- | No
Does this position have a bilingual or multilingual skill requirement or preference? | No
Work Schedule | Regular hours, 8:15-5:00, Monday-Friday. Some flex schedule may be available; Other hours as required.
Sensitive Position | No
Job Description
Nestled in the beautiful Shenandoah Valley, Blue Ridge Community College (BRCC) has been equipping students, alumni, and employees with the knowledge and experience to transform themselves, the community, and the world for over 55 years. The College’s comprehensive program of instruction includes associate degrees and certificates in occupational/technical and college/university transfer programs. Non-credit workforce training and special interest classes for individuals, business, and industry are also offered. BRCC is a community dedicated to excellence, ethical behavior, and empowerment and has consistently been recognized by the Chronicle of Higher Education as a Great College to Work For.
Blue Ridge Community College is seeking a Student Records Support Specialist to assist and support the Office of Student Records with essential daily operations and functions related to records management.
Job Duties include:
Providing excellent customer service via multiple modalities, such as in-person and phone, video conference, and email to students and families needing assistance with class registration, transcripts, verifications, graduation and Veterans Services Managing transcript processing Evaluating transfer student transcripts Managing the Registrar’s email inbox Acting as Veteran Liaison/School Certifying Official Assisting the Registrar, Student Records staff, and Student Services as needed
Full-time classified positions come with generous leave and holiday time, along with very competitive health benefits coverage (to include dental, vision, and short-term and long-term disability), retirement with the Virginia Retirement System, deferred compensation investment opportunities, educational assistance, and access to the college’s Recreation Center.
Special Assignments | May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.
KSA's/Required Qualifications | Excellent written and verbal communications skills Excellent attention to detail Ability to communicate effectively with a diverse population Experience with Microsoft Office (especially Word and Excel) Ability to quickly learn new programs/systems Excellent customer service skills Ability to work and make decisions with limited supervision, in a timely manner Ability to manage multiple tasks in a fast-paced work environment Ability to read, interpret and apply complex policies and effectively communicate them to students, parents, faculty and staff
Additional Considerations | Relevant related education, training and/or certifications Experience with PeopleSoft Knowledge of Google applications Experience working in higher education Experience with Veterans Certifying,
Operation of a State Vehicle | No
Supervises Employees | No
Required Travel | n/a
Posting Detail Information
Posting Number | CLS_4108P
Recruitment Type | General Public - G
Number of Vacancies | 1
Position End Date (if temporary) |
Job Open Date | 10/17/2025
Job Close Date | 11/05/2025
Open Until Filled | No
Agency Website | www.brcc.edu
Contact Name |
Email | glassd@brcc.edu
Phone Number |
Special Instructions to Applicants |
Additional Information | Title IX Coordinator: Beth Styers
1 College Lane Weyers Cave, VA 24486
Office #S106G
540-453-2252
styersb@brcc.edu
Background Check Statement Disclaimer | The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/
EEO Statement | The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.
ADA Statement | The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.
E-Verify Statement | VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.
Quicklink for Posting | https://jobs.vccs.edu/postings/89882
Recruitment Type | General Public - G
Number of Vacancies | 1
Position End Date (if temporary) |
Job Open Date | 10/17/2025
Job Close Date | 11/05/2025
Open Until Filled | No
Agency Website | www.brcc.edu
Contact Name |
Email | glassd@brcc.edu
Phone Number |
Special Instructions to Applicants |
Additional Information | Title IX Coordinator: Beth Styers
1 College Lane Weyers Cave, VA 24486
Office #S106G
540-453-2252
styersb@brcc.edu
Background Check Statement Disclaimer | The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/
EEO Statement | The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.
ADA Statement | The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.
E-Verify Statement | VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.
Quicklink for Posting | https://jobs.vccs.edu/postings/89882
Supplemental Questions
Required fields are indicated with an asterisk (*).
Applicant Documents
Required Documents
- Resume
- Cover Letter/Letter of Application
Optional Documents
- Alternative Hiring Process Letter
- (877) 340-5577
- ats@ssc.vccs.edu
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