Villanova University
Student Service Representative
🇺🇸 Villanova, PA
🕑 Full-Time
💰 $38K - $47K
💻 Other
🗓️ July 29th, 2025
Edtech.com's Summary
- Manage communication with current and prospective students, parents, and others regarding financial assistance via phone, email, and in-person.
- Provide accurate information on student aid eligibility, award status, and billing accounts.
- Assist with tracking and maintenance of financial aid documentation and application materials.
- Support training and supervision of Federal Work Study students.
- Assist with federal, state, and institutional reporting related to financial aid programs.
- Utilize software such as Banner, Outlook, PROFILE, NOLIJ, and Microsoft Office Suite.
- Requires a high school diploma and at least two years of secretarial experience, preferably in financial assistance.
- Salary range is $37,600 to $47,000, determined by qualifications and other factors.
- Work within the Office of Financial Assistance department supporting student financial aid operations.
- Excellent verbal and written communication skills and ability to handle confidential matters are necessary.
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