New River Community College
Student Services Advisor
🇺🇸
Christiansburg, VA
🕑
Full-Time
💰
$58K
💻
Academic Advising
🗓️
February 13th, 2026
Edtech.com's Summary
New River Community College is hiring a Student Services Advisor. The advisor proactively supports both prospective and current students by identifying suitable academic pathways, connecting them to campus and regional support services, and assisting with overcoming non-academic barriers to help ensure credential or degree completion.
Highlights
- Advise and support students in identifying career pathways matching their interests and skills.
- Connect students to college and community resources to overcome non-academic challenges.
- Maintain communication with students and keep records of interactions and outreach.
- Utilize various technological tools alongside in-person methods to engage with students.
- Provide onboarding and ongoing support to students enrolled in for-credit programs.
- Required skills include proficiency in Microsoft Office and Google Docs, effective communication, problem-solving, and strong organizational abilities.
- Minimum qualifications include experience advising students, ability to create individualized academic plans, and collaboration with administrators, faculty, and staff.
- Preferred experience includes working in higher education, academic coaching, knowledge of financial aid, and familiarity with PeopleSoft or student information systems.
- Compensation starting at $58,000 annually.
- Position is full-time, exempt, and reports to New River Community College within the Virginia Community College System.
Student Services Advisor Full Description
Student Services Advisor
Please see Special Instructions for more details.
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth's Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155
Posting Details
Posting Summary
Working Title | Student Services Advisor
Role Title | Education Support Specialist III
Role Code | 29144
FLSA | Exempt
Pay Band | 4
Position Number | 27500143
Agency | New River Community College
Division | New River Community College (Div)
Work Location | Pulaski - 155
Hiring Range | $58,000
Emergency/Essential Personnel | No
EEO Category | B-Professional
Full Time or Part Time | Full Time
Does this position have telework options? -Telework options are subject to change based on business needs- | No
Does this position have a bilingual or multilingual skill requirement or preference? | No
Work Schedule | Monday – Friday
Sensitive Position | No
Job Description
New River Community College is a two-year public institution of higher education operating under a state-wide system of 23 community colleges. The college is located on a one-hundred plus acre site at the intersection of U.S. Routes 11 and I 00 in Dublin, Virginia with an instructional site in Christiansburg. The campus provides modem, well-equipped facilities for the career technical education programs as well as for the college transfer programs. Approximately 4,000 students comprise the student body.
The people employed by New River Community College embrace the philosophy that all individuals should have an opportunity to develop and extend their skills and knowledge to increase awareness of their roles and duties as citizens. The college serves the educational needs of the public and assumes a duty to help provide the requirements for trained workers in the region through a combined effort with local industry, business, professions, and government. The college promotes equal opportunity for prospective students and employees.
Duties:
NRCC is seeking a student-focused, connection building, and compassionate problem solver to join our team as a full-time Student Services Advisor located at the College’s Christiansburg site. An advisor works closely with potential and currently enrolled students to identify career pathways in academic programs that match their interests and skills. The advisor serves as a resource to assist individuals in overcoming non-academic barriers to their success by connecting them to supportive services on campus and in the region.The work of an advisor is proactive and designed to assist the student in the completion of a credential or degree. This includes communicating regularly with students, maintaining records of student outreach and other interactions, making connections to available college and community support services, and assisting with academic interventions when necessary.An advisor utilizes a variety of technological solutions in addition to in-person interactions to connect with students. The ability to learn and adapt to new technology, along with the willingness to work in different environments, is essential. The advisor’s primary role will be onboarding and supporting students in various for-credit programs throughout their educational journey. The successful candidate must be caring, organized, communicative, and flexible.
Special Assignments | May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.
KSA's/Required Qualifications | Understanding and commitment to the community college philosophy. Demonstrated experience advising students. Ability to develop individualized academic plans. Ability to provide students with accurate information about academic programs and services. Strong interpersonal skills to help engage, provide support to, and motivate students. Excellent customer service skills, including the ability to follow up effectively. Effective oral and written communication and problem-solving skills. Excellent organizational and presentation skills. Proficiency in use of technology, such as Microsoft Office and Google docs. Demonstrated ability to work collaboratively with administrators, faculty, and staff
Additional Considerations | Additional factors that may be considered include: Work experience in a higher education setting or in advising or academic coaching. Successful experience developing and executing best practices and appropriate interventions to support student success in college. Knowledge of available financial aid and scholarship information. Knowledge of PeopleSoft or other student information systems, case management, and relevant educational technologies.
Operation of a State Vehicle | No
Supervises Employees | No
Required Travel | Ocassionally
Role Title | Education Support Specialist III
Role Code | 29144
FLSA | Exempt
Pay Band | 4
Position Number | 27500143
Agency | New River Community College
Division | New River Community College (Div)
Work Location | Pulaski - 155
Hiring Range | $58,000
Emergency/Essential Personnel | No
EEO Category | B-Professional
Full Time or Part Time | Full Time
Does this position have telework options? -Telework options are subject to change based on business needs- | No
Does this position have a bilingual or multilingual skill requirement or preference? | No
Work Schedule | Monday – Friday
Sensitive Position | No
Job Description
New River Community College is a two-year public institution of higher education operating under a state-wide system of 23 community colleges. The college is located on a one-hundred plus acre site at the intersection of U.S. Routes 11 and I 00 in Dublin, Virginia with an instructional site in Christiansburg. The campus provides modem, well-equipped facilities for the career technical education programs as well as for the college transfer programs. Approximately 4,000 students comprise the student body.
The people employed by New River Community College embrace the philosophy that all individuals should have an opportunity to develop and extend their skills and knowledge to increase awareness of their roles and duties as citizens. The college serves the educational needs of the public and assumes a duty to help provide the requirements for trained workers in the region through a combined effort with local industry, business, professions, and government. The college promotes equal opportunity for prospective students and employees.
Duties:
NRCC is seeking a student-focused, connection building, and compassionate problem solver to join our team as a full-time Student Services Advisor located at the College’s Christiansburg site. An advisor works closely with potential and currently enrolled students to identify career pathways in academic programs that match their interests and skills. The advisor serves as a resource to assist individuals in overcoming non-academic barriers to their success by connecting them to supportive services on campus and in the region.The work of an advisor is proactive and designed to assist the student in the completion of a credential or degree. This includes communicating regularly with students, maintaining records of student outreach and other interactions, making connections to available college and community support services, and assisting with academic interventions when necessary.An advisor utilizes a variety of technological solutions in addition to in-person interactions to connect with students. The ability to learn and adapt to new technology, along with the willingness to work in different environments, is essential. The advisor’s primary role will be onboarding and supporting students in various for-credit programs throughout their educational journey. The successful candidate must be caring, organized, communicative, and flexible.
Special Assignments | May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.
KSA's/Required Qualifications | Understanding and commitment to the community college philosophy. Demonstrated experience advising students. Ability to develop individualized academic plans. Ability to provide students with accurate information about academic programs and services. Strong interpersonal skills to help engage, provide support to, and motivate students. Excellent customer service skills, including the ability to follow up effectively. Effective oral and written communication and problem-solving skills. Excellent organizational and presentation skills. Proficiency in use of technology, such as Microsoft Office and Google docs. Demonstrated ability to work collaboratively with administrators, faculty, and staff
Additional Considerations | Additional factors that may be considered include: Work experience in a higher education setting or in advising or academic coaching. Successful experience developing and executing best practices and appropriate interventions to support student success in college. Knowledge of available financial aid and scholarship information. Knowledge of PeopleSoft or other student information systems, case management, and relevant educational technologies.
Operation of a State Vehicle | No
Supervises Employees | No
Required Travel | Ocassionally
Posting Detail Information
Posting Number | CLS_4300P
Recruitment Type | General Public - G
Number of Vacancies | 1
Position End Date (if temporary) |
Job Open Date | 02/11/2026
Job Close Date | 02/25/2026
Open Until Filled |
Agency Website | https://www.nr.edu/jobs/
Contact Name | Stacie Whitlock
Email | hrinformation@nr.edu
Phone Number | 540-674-3635
Special Instructions to Applicants | In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155
Additional Information
Background Check Statement Disclaimer | The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/
EEO Statement | The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.
ADA Statement | The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.
E-Verify Statement | VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.
Quicklink for Posting | https://jobs.vccs.edu/postings/93526
Recruitment Type | General Public - G
Number of Vacancies | 1
Position End Date (if temporary) |
Job Open Date | 02/11/2026
Job Close Date | 02/25/2026
Open Until Filled |
Agency Website | https://www.nr.edu/jobs/
Contact Name | Stacie Whitlock
Email | hrinformation@nr.edu
Phone Number | 540-674-3635
Special Instructions to Applicants | In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155
Additional Information
Background Check Statement Disclaimer | The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/
EEO Statement | The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.
ADA Statement | The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.
E-Verify Statement | VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.
Quicklink for Posting | https://jobs.vccs.edu/postings/93526
Supplemental Questions
Required fields are indicated with an asterisk (*).
Applicant Documents
Required Documents
- Resume
- Cover Letter/Letter of Application
Optional Documents
- Alternative Hiring Process Letter
- (877) 340-5577
- ats@ssc.vccs.edu
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