San Diego Community College District
Student Services Assistant
🇺🇸 San Diego, CA
🕑 Full-Time
💰 $5,451 per Month
💻 Other
🗓️ August 12th, 2025
Edtech.com's Summary
San Diego Mesa College is hiring a Student Services Assistant to support the General Counseling office and Student Success Programs. The role involves scheduling student appointments, coordinating student success and equity programs, managing department operations, utilizing campus systems for record keeping, and assisting with campus events and reporting.
Highlights
- Assist and support the General Counseling office and Student Success Programs.
- Schedule and prepare students for counseling appointments.
- Coordinate student success programs including orientation, follow-up services, and learning communities (PUENTE, KAPWA, UMOJA).
- Ensure daily departmental operations and coverage with colleagues and faculty.
- Use campus systems such as SARS and Campus Solutions for scheduling and database management.
- Provide work direction and training to colleagues and counseling faculty.
- Plan and support campus events and information sessions.
- Compile data and reports for General Counseling purposes.
- Requires knowledge of academic policies, modern office practices, and California Education Code.
- Minimum qualification of high school graduation with one year of increasingly responsible experience in college or district-level student services office.
- Position is full time (1.0 FTE), 12 months, classified, and non-exempt with a starting salary at Step K ($5,451.00 monthly) plus benefits.
Student Services Assistant Full Description
Student Services Assistant
Please see Special Instructions for more details.
To ensure consistency, fairness, and alignment with our commitment to Diversity, Equity, Inclusion, and Accessibility (DEIA), please submit only the materials specifically requested in this posting (e.g., no personal photos, articles, etc.). Be sure to upload the required documents using the respective document name labels. Uploading extraneous materials, unless explicitly requested, may result in your application not being reviewed. Only complete application packets will be forwarded to the committee.
Application materials sent via mail, fax, or email will not be accepted. All correspondence, including interview invitations, will be communicated via email.
We are dedicated to maintaining the confidentiality of all inquiries, nominations, and applications in the strictest confidence, and we encourage applicants from diverse backgrounds to apply.
- Complete online application;
- Résumé; AND
- References.
Posting Details
Posting Details (Default Section)
Closing Date: | 08/25/2025
Open Until Filled | No
Classification Title | Student Services Assistant
Working Title | Student Services Assistant
Recruitment Limits |
Location | San Diego Mesa College
Pay Information | Range 16 ($5,451.00) per month based on the current Classified salary schedule. New employees will begin on Step K ($5,451.00). Step placement is non-negotiable. Promoted or transferred employees will be placed as specified in the CBA. This position is FLSA Non-exempt (may accrue overtime). Excellent Benefits are provided to all Contract employees with assignments greater than, or equal to, 50% (0.50 FTE) and all eligible dependents. A temporary probationary period will apply to the employee entering this assignment. The SDCCD Employment Web Page provides a link to employee collective bargaining agreements/handbooks, salary schedules and more information about terms and conditions of employment to include salary and benefits.
Position Equivalent FTE: | 1.0 FTE
No. Months: | 12 Months
Position Number: | 001740
FLSA Status | Non-Exempt (accrues overtime)
Position Type | Classified
Bargaining Unit | AFT - Classified Professionals
Range | 16
Department | Counseling
The Position | From San Diego Mesa College President Ashanti Hands:
San Diego Mesa College seeks energetic and dedicated candidates to apply for classified positions. The College is committed to academic excellence and diversity, equity, and inclusion among its faculty, staff, and students. As the “Leading College of Equity & Excellence”, we take responsibility for equitable outcomes and work together to create successful pathways for all of our students.
As the largest college in the San Diego Community College District, the institution enjoys a solid financial standing, state-of-the-art facilities, and a world-class faculty and staff. For 61 years, Mesa College has been on the leading edge, from offering a Community College Bachelor’s Degree, to the number of students transferred and graduating with an Associate Degree.
We are adding new staff, faculty, and administrators who, alongside our stellar colleagues, will lead us into the future. Candidates who believe that they can demonstrate a commitment to equity and excellence by creating the conditions that matter for our students to succeed are encouraged to apply.
Applications are currently being accepted for Student Services Assistant in the Counseling department, located at San Diego Mesa College. Hours are: Position 1: Monday – Thursday 7:30am – 5:00pm and Friday 7:30am – 11:30am, Position 2: Monday – Thursday 9:00am – 6:00pm and Friday 9:00am – 1:00pm. Selected candidate must be willing to adjust work days/hours based on the department’s needs.
Major Responsibilities:
Assist and support the General Counseling office and its Student Success Programs. Schedule student appointments for General Counseling and ensure that students are fully prepared for their session to optimize the student’s appointment time. Assist the coordination of student Success Programs and Student Equity components including orientation, follow-up services, and learning communities (PUENTE, KAPWA, UMOJA). Work with colleagues, students, and counseling faculty to ensure daily coverage and operations of the department are taken care of. Utilize campus systems such as SARS and Campus Solutions for record keeping, scheduling, and database management. Provide work direction and training to colleagues and faculty. Support with coordination of campus events and information sessions through planning, scheduling, and preparation of necessary materials. Compile data and reports suited for General Counseling purposes.
Please note that an employee may be transferred to any site at the option of the Chancellor.
Classification Description | Click here for description
If you would like to open the link in a different tab or window, right click and select the option.
Desired Qualifications | Knowledge: District and college academic policies and procedures. Modern office practices, procedures, and equipment, including use of computer hardware and software. Applicable sections of California Education Code. District organization, operations, policies, and objectives. English usage, grammar, spelling, punctuation, and vocabulary.
Skills and Abilities: Interpret and apply academic policies and procedures within a higher education setting. Analyze situations accurately and adopt an effective course of action. Perform technical duties of complex difficulty in assigned student services areas. Update files and records on-line. Meet schedules and timelines. Plan and organize work. Train and furnish work direction to others. Work independently with little direction. Communicate effectively both orally and in writing. Establish and maintain effective working relationships with others. Initiate actions and apply necessary department resources to accomplish tasks.
Training and Experience: Any combination of training and experience equivalent to graduation from high school and one year of increasingly responsible experience in a college or District-level student services office involving interpretation and application of rules and regulations.
Foreign Degree: | Applicants with foreign degrees from colleges or universities outside of the United States must have their coursework evaluated by a professional association that is a member of the National Association of Credential Evaluation Services (NACES) or Academic Credentials Evaluation Institute, INC. (ACEI). A copy of the evaluation must be submitted with your online application.
Commitment to Diversity: | All applicants must have demonstrated cultural competency and sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty and classified professionals.
Click here for the EEO / Diversity / Nondiscrimination – Policies and Procedures
Special Instructions to Applicants: | To ensure consistency, fairness, and alignment with our commitment to Diversity, Equity, Inclusion, and Accessibility (DEIA), please submit only the materials specifically requested in this posting (e.g., no personal photos, articles, etc.). Be sure to upload the required documents using the respective document name labels. Uploading extraneous materials, unless explicitly requested, may result in your application not being reviewed. Only complete application packets will be forwarded to the committee.
Application materials sent via mail, fax, or email will not be accepted. All correspondence, including interview invitations, will be communicated via email.
We are dedicated to maintaining the confidentiality of all inquiries, nominations, and applications in the strictest confidence, and we encourage applicants from diverse backgrounds to apply.
Complete online application; Résumé; ANDReferences.
Tentative Timeline (Subject to Amendments) |
Conditions of Employment: | SELECTED CANDIDATE IS REQUIRED TO COMPLETE THE FOLLOWING PRIOR TO EMPLOYMENT: Submit “official” college transcripts as stated on application (even if a degree is not a requirement for this position); Provide a Certificate of Tuberculosis Exam for initial appointment (Note: The certificate must be renewed every 4 years as a condition of continuing employment); Have fingerprints taken by a Live Scan computer at the District’s expense (Clearance must be received prior to first day of employment); Present original documents for proof of eligibility to work in the United States as required by the I9 Employment Eligibility Verification form; ANDAttend a new hire processing appointment in People, Culture, and Technology Services located at the District Administrative Offices.
EMPLOYMENT AFTER RETIREMENT
If you accept a contract (permanent) position with SDCCD and are a retired annuitant with CalPERS or CalSTRS, you must reinstate from your retirement System. Please reference the CalPERS or CalSTRS website for further information.
Additional Information: | EMPLOYEE BENEFITS
SDCCD provides a comprehensive fringe benefit package for its full-time classified employees. The District contributes toward the cost of the premium (including dependent coverage) for the medical insurance plan options. Additional benefits include dental, vision, sick leave, vacation and opportunities for professional development. Contract employees become members of the California Public Employees’ Retirement System (CalPERS) upon appointment.
Posting Number | CL01809
Open Until Filled | No
Classification Title | Student Services Assistant
Working Title | Student Services Assistant
Recruitment Limits |
Location | San Diego Mesa College
Pay Information | Range 16 ($5,451.00) per month based on the current Classified salary schedule. New employees will begin on Step K ($5,451.00). Step placement is non-negotiable. Promoted or transferred employees will be placed as specified in the CBA. This position is FLSA Non-exempt (may accrue overtime). Excellent Benefits are provided to all Contract employees with assignments greater than, or equal to, 50% (0.50 FTE) and all eligible dependents. A temporary probationary period will apply to the employee entering this assignment. The SDCCD Employment Web Page provides a link to employee collective bargaining agreements/handbooks, salary schedules and more information about terms and conditions of employment to include salary and benefits.
Position Equivalent FTE: | 1.0 FTE
No. Months: | 12 Months
Position Number: | 001740
FLSA Status | Non-Exempt (accrues overtime)
Position Type | Classified
Bargaining Unit | AFT - Classified Professionals
Range | 16
Department | Counseling
The Position | From San Diego Mesa College President Ashanti Hands:
San Diego Mesa College seeks energetic and dedicated candidates to apply for classified positions. The College is committed to academic excellence and diversity, equity, and inclusion among its faculty, staff, and students. As the “Leading College of Equity & Excellence”, we take responsibility for equitable outcomes and work together to create successful pathways for all of our students.
As the largest college in the San Diego Community College District, the institution enjoys a solid financial standing, state-of-the-art facilities, and a world-class faculty and staff. For 61 years, Mesa College has been on the leading edge, from offering a Community College Bachelor’s Degree, to the number of students transferred and graduating with an Associate Degree.
We are adding new staff, faculty, and administrators who, alongside our stellar colleagues, will lead us into the future. Candidates who believe that they can demonstrate a commitment to equity and excellence by creating the conditions that matter for our students to succeed are encouraged to apply.
Applications are currently being accepted for Student Services Assistant in the Counseling department, located at San Diego Mesa College. Hours are: Position 1: Monday – Thursday 7:30am – 5:00pm and Friday 7:30am – 11:30am, Position 2: Monday – Thursday 9:00am – 6:00pm and Friday 9:00am – 1:00pm. Selected candidate must be willing to adjust work days/hours based on the department’s needs.
Major Responsibilities:
Assist and support the General Counseling office and its Student Success Programs. Schedule student appointments for General Counseling and ensure that students are fully prepared for their session to optimize the student’s appointment time. Assist the coordination of student Success Programs and Student Equity components including orientation, follow-up services, and learning communities (PUENTE, KAPWA, UMOJA). Work with colleagues, students, and counseling faculty to ensure daily coverage and operations of the department are taken care of. Utilize campus systems such as SARS and Campus Solutions for record keeping, scheduling, and database management. Provide work direction and training to colleagues and faculty. Support with coordination of campus events and information sessions through planning, scheduling, and preparation of necessary materials. Compile data and reports suited for General Counseling purposes.
Please note that an employee may be transferred to any site at the option of the Chancellor.
Classification Description | Click here for description
If you would like to open the link in a different tab or window, right click and select the option.
Desired Qualifications | Knowledge: District and college academic policies and procedures. Modern office practices, procedures, and equipment, including use of computer hardware and software. Applicable sections of California Education Code. District organization, operations, policies, and objectives. English usage, grammar, spelling, punctuation, and vocabulary.
Skills and Abilities: Interpret and apply academic policies and procedures within a higher education setting. Analyze situations accurately and adopt an effective course of action. Perform technical duties of complex difficulty in assigned student services areas. Update files and records on-line. Meet schedules and timelines. Plan and organize work. Train and furnish work direction to others. Work independently with little direction. Communicate effectively both orally and in writing. Establish and maintain effective working relationships with others. Initiate actions and apply necessary department resources to accomplish tasks.
Training and Experience: Any combination of training and experience equivalent to graduation from high school and one year of increasingly responsible experience in a college or District-level student services office involving interpretation and application of rules and regulations.
Foreign Degree: | Applicants with foreign degrees from colleges or universities outside of the United States must have their coursework evaluated by a professional association that is a member of the National Association of Credential Evaluation Services (NACES) or Academic Credentials Evaluation Institute, INC. (ACEI). A copy of the evaluation must be submitted with your online application.
Commitment to Diversity: | All applicants must have demonstrated cultural competency and sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty and classified professionals.
Click here for the EEO / Diversity / Nondiscrimination – Policies and Procedures
Special Instructions to Applicants: | To ensure consistency, fairness, and alignment with our commitment to Diversity, Equity, Inclusion, and Accessibility (DEIA), please submit only the materials specifically requested in this posting (e.g., no personal photos, articles, etc.). Be sure to upload the required documents using the respective document name labels. Uploading extraneous materials, unless explicitly requested, may result in your application not being reviewed. Only complete application packets will be forwarded to the committee.
Application materials sent via mail, fax, or email will not be accepted. All correspondence, including interview invitations, will be communicated via email.
We are dedicated to maintaining the confidentiality of all inquiries, nominations, and applications in the strictest confidence, and we encourage applicants from diverse backgrounds to apply.
Complete online application; Résumé; ANDReferences.
Tentative Timeline (Subject to Amendments) |
Conditions of Employment: | SELECTED CANDIDATE IS REQUIRED TO COMPLETE THE FOLLOWING PRIOR TO EMPLOYMENT: Submit “official” college transcripts as stated on application (even if a degree is not a requirement for this position); Provide a Certificate of Tuberculosis Exam for initial appointment (Note: The certificate must be renewed every 4 years as a condition of continuing employment); Have fingerprints taken by a Live Scan computer at the District’s expense (Clearance must be received prior to first day of employment); Present original documents for proof of eligibility to work in the United States as required by the I9 Employment Eligibility Verification form; ANDAttend a new hire processing appointment in People, Culture, and Technology Services located at the District Administrative Offices.
EMPLOYMENT AFTER RETIREMENT
If you accept a contract (permanent) position with SDCCD and are a retired annuitant with CalPERS or CalSTRS, you must reinstate from your retirement System. Please reference the CalPERS or CalSTRS website for further information.
Additional Information: | EMPLOYEE BENEFITS
SDCCD provides a comprehensive fringe benefit package for its full-time classified employees. The District contributes toward the cost of the premium (including dependent coverage) for the medical insurance plan options. Additional benefits include dental, vision, sick leave, vacation and opportunities for professional development. Contract employees become members of the California Public Employees’ Retirement System (CalPERS) upon appointment.
Posting Number | CL01809
Supplemental Questions
Required fields are indicated with an asterisk (*).
- * Describe your experience and level of proficiency operating standard office equipment, computers, and different software.
(Open Ended Question) - * Detail your experience working as part of a team and your contributions to the goals of a department or organization.
(Open Ended Question) - * Describe your experience learning and interpreting complex rules, policies, regulations or procedures, the types of policies and to whom your interpretation was directed to.
(Open Ended Question) - * The San Diego Community College District has a very diverse faculty, classified professional and student population with respect to academic, socioeconomic, cultural, disability, gender identity, sexual orientation and ethnic backgrounds. Describe your professional development, community involvement, and professional experience working with these diverse groups.
(Open Ended Question) - * I understand that a COMPLETE application packet is required for consideration, which includes the following: 1) All required documents as listed in the special instructions 2) Responses to supplemental questions (clear and detailed responses are required as they will be carefully evaluated to determine the most qualified candidate(s) to be invited for an interview; please do not paste your resume, or put "see resume", or "N/A" or leave blank)
- Yes
- No
- * I understand that my responses to the application supplemental questions are heavily weighted during the application screening and evaluation process, and responses such as "N/A", "see resume", or no responses will result in deduction of points to my application.
- Yes
- No
- * We believe that the application and interview process should be a reflection of your skills, insights, and experiences, and we are looking to understand your unique qualifications for the role. I understand that responses ENTIRELY generated by Artificial Intelligence (AI) tools can result in disqualification from the application process.
- Yes
- No
Required & Optional Documents
Required Documents
- Résumé
Optional Documents
San Diego Community College District – People, Culture, and Technology (HR) Division
3375 Camino del Rio South, Suite, San Diego, CA 92108-3883
(619) 388-6579 | jobs@sdccd.edu
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