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San Diego Community College District

Student Services Assistant

🇺🇸 San Diego, CA

🕑 Full-Time

💰 $5,451 per Month

💻 Financial Aid

🗓️ September 29th, 2025

Edtech.com's Summary

San Diego Community College District (SDCCD) is hiring a Student Services Assistant to support the Financial Aid department at San Diego City College. The role involves adjusting work hours to meet departmental needs, assisting with financial aid processes, and possibly transferring to different sites as required by the Chancellor.

Highlights
  • Supports Financial Aid department by assisting with student services-related tasks.
  • Works typical hours Monday to Friday, 8:00 am–4:30 pm and/or 9:30 am–6:00 pm, with flexibility based on departmental needs.
  • Must be willing to transfer to any SDCCD site as directed by the Chancellor.
  • Uses student financial aid systems and document imaging systems; identifies and reports system problems.
  • Plans and implements Financial Aid Outreach and develops related publications.
  • Prepares and delivers presentations to diverse audiences.
  • Understands and works with various financial aid programs and processes.
  • Requires completion of official college transcripts, tuberculosis exam certificate, fingerprinting clearance, and proof of eligibility to work in the U.S. before employment.
  • Classified position, non-exempt, full-time (1.0 FTE), with a monthly salary starting at $5,451.00 (Step K) per current classified salary schedule.
  • Offers excellent benefits including medical, dental, vision, sick leave, vacation, professional development, and membership in CalPERS upon appointment.

Student Services Assistant Full Description

Student Services Assistant
Please see Special Instructions for more details.
To ensure consistency, fairness, and alignment with our commitment to Diversity, Equity, Inclusion, and Accessibility (DEIA), please submit only the materials specifically requested in this posting (e.g., no personal photos, articles, etc.). Be sure to upload the required documents using the respective document name labels. Uploading extraneous materials, unless explicitly requested, may result in your application not being reviewed. Only complete application packets will be forwarded to the committee.

Application materials sent via mail, fax, or email will not be accepted. All correspondence, including interview invitations, will be communicated via email.

We are dedicated to maintaining the confidentiality of all inquiries, nominations, and applications in the strictest confidence, and we encourage applicants from diverse backgrounds to apply.

  1. Complete online application;
  2. Cover Letter,
  3. Résumé, AND,
  4. References listed within the application.
Posting Details
 Posting Details (Default Section) 
Closing Date:  | 10/10/2025
Open Until Filled  | No
Classification Title  | Student Services Assistant
Working Title  |
Recruitment Limits  |
Location  | San Diego City College
Pay Information  | Range 16 ($5,451.00) per month based on the current Classified salary schedule. New employees will begin on Step K ($5,451.00). Step placement is non-negotiable. Promoted or transferred employees will be placed as specified in the CBA. This position is FLSA Non-exempt (may accrue overtime). Excellent Benefits are provided to all Contract employees with assignments greater than, or equal to, 50% (0.50 FTE) and all eligible dependents. A temporary probationary period will apply to the employee entering this assignment. The SDCCD Employment Web Page provides a link to employee collective bargaining agreements/handbooks, salary schedules and more information about terms and conditions of employment to include salary and benefits.
Position Equivalent FTE:  | 1.0 FTE
No. Months:  | 12 Months
Position Number:  | 000629
FLSA Status  | Non-Exempt (accrues overtime)
Position Type  | Classified
Bargaining Unit  | AFT - Classified Professionals
Range  | 16
Department  | Financial Aid
The Position  | Applications are currently being accepted for Student Services Assistant in the (Financial Aid), located at (City College). Hours are (Monday – Friday 8:00 am– 4:30pm and /or 9:30am-6:00pm). Selected candidate must be willing to adjust work days/hours based on the department’s needs.

Please note that an employee may be transferred to any site at the option of the Chancellor.
Classification Description  | Click here for description.

If you would like to open the link in a different tab or window, right click and select the option.
Desired Qualifications  |
Foreign Degree:  | Applicants with foreign degrees from colleges or universities outside of the United States must have their coursework evaluated by a professional association that is a member of the National Association of Credential Evaluation Services (NACES) or Academic Credentials Evaluation Institute, INC.(ACEI). A copy of the evaluation must be submitted with your online application.
Commitment to Diversity:  | All applicants must have demonstrated cultural competency and sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty and classified professionals.

Click here for the EEO / Diversity / Nondiscrimination – Policies and Procedures
Special Instructions to Applicants:  | To ensure consistency, fairness, and alignment with our commitment to Diversity, Equity, Inclusion, and Accessibility (DEIA), please submit only the materials specifically requested in this posting (e.g., no personal photos, articles, etc.). Be sure to upload the required documents using the respective document name labels. Uploading extraneous materials, unless explicitly requested, may result in your application not being reviewed. Only complete application packets will be forwarded to the committee.
Application materials sent via mail, fax, or email will not be accepted. All correspondence, including interview invitations, will be communicated via email.
We are dedicated to maintaining the confidentiality of all inquiries, nominations, and applications in the strictest confidence, and we encourage applicants from diverse backgrounds to apply.

Complete online application; Cover Letter, Résumé, AND, References listed within the application.
Tentative Timeline (Subject to Amendments)  |
Conditions of Employment:  | SELECTED CANDIDATE IS REQUIRED TO COMPLETE THE FOLLOWING PRIOR TO EMPLOYMENT: Submit “official” college transcripts as stated on application (even if a degree is not a requirement for this position); Provide a Certificate of Tuberculosis Exam for initial appointment (Note: The certificate must be renewed every 4 years as a condition of continuing employment); Have fingerprints taken by a Live Scan computer at the District’s expense (Clearance must be received prior to first day of employment); Present original documents for proof of eligibility to work in the United States as required by the I9 Employment Eligibility Verification form; AND, Attend a new hire processing appointment in People, Culture, and Technology Services located at the District Administrative Offices. 
EMPLOYMENT AFTER RETIREMENT
If you accept a contract (permanent) position with SDCCD and are a retired annuitant with CalPERS or CalSTRS, you must reinstate from your retirement system. Please reference the CalPERS or CalSTRS website for further information.
Additional Information:  | EMPLOYEE BENEFITS
SDCCD provides a comprehensive fringe benefit package for its full-time classified employees. The District contributes toward the cost of the premium (including dependent coverage) for the medical insurance plan options. Additional benefits include dental, vision, sick leave, vacation and opportunities for professional development. Contract employees become members of the California Public Employees’ Retirement System (CalPERS) upon appointment.
Posting Number  | CL01805
Supplemental Questions
Required fields are indicated with an asterisk (*).
  1. * I understand that a COMPLETE application packet is required for consideration, which includes the following: 1) All required documents as listed in the special instructions 2) Responses to supplemental questions (clear and detailed responses are required as they will be carefully evaluated to determine the most qualified candidate(s) to be invited for an interview; please do not paste your resume, or put "see resume", or "N/A" or leave blank) 
    • Yes
    • No
  2. * I understand that my responses to the application supplemental questions are heavily weighted during the application screening and evaluation process, and responses such as "N/A", "see resume", or no responses will result in deduction of points to my application. 
    • Yes
    • No
  3. * We believe that the application and interview process should be a reflection of your skills, insights, and experiences, and we are looking to understand your unique qualifications for the role. I understand that responses ENTIRELY generated by Artificial Intelligence (AI) tools can result in disqualification from the application process. 
    • Yes
    • No
  4. * Explain your background and work experience using student financial aid systems and document imaging systems. Identify financial aid systems used and how you identified and reported system problems. 
    (Open Ended Question)
  5. * Describe your experience planning and implementing Financial Aid Outreach for students and describe your experience developing related publications. 
    (Open Ended Question)
  6. * Please describe your experience and comfort level with preparing and delivering presentations. When was the last presentation that you delivered, who was the target audience, and how large was the final audience? 
    (Open Ended Question)
  7. * Please list all of the financial aid programs that you have worked with, your level of responsibility and experience interpreting and implementing governing guidelines. 
    (Open Ended Question)
  8. * List your understanding and experience of Financial Aid processes. 
    (Open Ended Question)
  9. * The San Diego Community College District has a very diverse student, faculty and classified professional population with respect to academic, socioeconomic, cultural, disability, gender identity, sexual orientation and ethnic backgrounds. Describe your professional development, community involvement, and professional experience working with these diverse groups. 
    (Open Ended Question)
Required & Optional Documents
Required Documents
  1. Cover Letter
  2. Résumé
Optional Documents

San Diego Community College District – People, Culture, and Technology (HR) Division
3375 Camino del Rio South, Suite, San Diego, CA 92108-3883
(619) 388-6579 | jobs@sdccd.edu