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San Diego Community College District

Student Services Assistant, Senior

🇺🇸 San Diego, CA

🕑 Full-Time

💰 $5,474 - $6,069 per Month

💻 Financial Aid

🗓️ November 20th, 2025

Edtech.com's Summary

San Diego Community College District is hiring a Student Services Assistant, Senior. The role involves providing advanced support in the Financial Aid Department, including interpreting and applying federal financial aid regulations, adjusting work schedules as needed, and potentially working at various district sites as assigned.

Highlights
  • Provide senior-level assistance in the Financial Aid Department at San Diego City College.
  • Interpret and apply federal financial aid rules and regulations.
  • Adjust work days and hours based on department needs, with a schedule Monday to Thursday 8:00am-5:00pm, and Friday 8:00am-4:30pm.
  • Required to potentially transfer to any district site per Chancellor's discretion.
  • Must have two years of college coursework and three years of progressively responsible experience in financial aid or comparable programs.
  • Must demonstrate cultural competency and sensitivity to diverse student and staff populations.
  • Proficiency in handling confidential information and effective public communication is essential.
  • Salary Range 19, $5,474.31 to $6,069.47 per month; no salary negotiation.
  • Full 12-month, 1.0 FTE position with excellent benefits including medical, dental, vision, CalPERS retirement, vacation, and sick leave.
  • Selected candidate must complete pre-employment requirements including transcripts, tuberculosis exam, fingerprints, and eligibility verification.

Student Services Assistant, Senior Full Description

Student Services Assistant, Senior
Please see Special Instructions for more details.
To ensure consistency, fairness, and alignment with our commitment to Diversity, Equity, Inclusion, and Accessibility (DEIA), please submit only the materials specifically requested in this posting (e.g., no personal photos, articles, etc.). Be sure to upload the required documents using the respective document name labels. Uploading extraneous materials, unless explicitly requested, may result in your application not being reviewed. Only complete application packets will be forwarded to the committee.

Application materials sent via mail, fax, or email will not be accepted. All correspondence, including interview invitations, will be communicated via email.

We are dedicated to maintaining the confidentiality of all inquiries, nominations, and applications in the strictest confidence, and we encourage applicants from diverse backgrounds to apply.

  1. Complete online application;
  2. Cover Letter;
  3. Resume; AND,
  4. Three (3) Professional References listed within the application.
Posting Details
 Posting Details (Default Section) 
Closing Date:  | 12/03/2025
Open Until Filled  | Yes
Classification Title  | Student Services Assistant, Senior
Working Title  |
Recruitment Limits  |
Location  | San Diego City College
Pay Information  | Range 19 ($5,474.31 – $6,069.47) per month based on the current Classified Salary Schedule. New employees will begin on Step I ($5,474.31). Salary negotiation is not allowed. Promoted or transferred employees will be placed as specified in the CBA. This position is FLSA Non-exempt (may accrue overtime). Excellent Benefits are provided to all Contract employees with assignments greater than, or equal to, 50% (0.50 FTE) and all eligible dependents. A temporary probationary period will apply to the employee entering this assignment.  The SDCCD Employment Web Page provides a link to employee Collective Bargaining Agreements/Handbooks, salary schedules and more information about terms and conditions of employment to include salary and benefits
Position Equivalent FTE:  | 1.0 FTE
No. Months:  | 12 Months
Position Number:  | 009886
FLSA Status  | Non-Exempt (accrues overtime)
Position Type  | Classified
Bargaining Unit  | AFT - Classified Professionals
Range  | 19
Department  | Financial Aid
The Position  | Applications are currently being accepted for Senior Student Services Assistant in the Financial Aid Department, located at San Diego City College. Hours are Monday to Thursday 8:00am to 5:00pm and Friday 8:00am to 4:30pm. Selected candidate must be willing to adjust work days/hours based on the department’s needs.

Please note that an employee may be transferred to any site at the option of the Chancellor.
Classification Description  | Click here for description.

If you would like to open the link in a different tab or window, right click and select the option.
Desired Qualifications  | Any combination of training and experience equivalent to the completion of two years of college coursework, preferably with a focus in business administration, public relations, or a related field. Additionally, a minimum of three years of progressively responsible experience is required, including substantial involvement in the interpretation and application of rules and regulations within federal financial aid or comparable aid programs.
Foreign Degree:  | Applicants with foreign degrees from colleges or universities outside of the United States must have their coursework evaluated by a professional association that is a member of the National Association of Credential Evaluation Services (NACES) or Academic Credentials Evaluation Institute, INC.(ACEI). A copy of the evaluation must be submitted with your online application.
Commitment to Diversity:  | All applicants must have demonstrated cultural competency and sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty and classified professionals.

Click here for the EEO / Diversity / Nondiscrimination – Policies and Procedures
Special Instructions to Applicants:  | To ensure consistency, fairness, and alignment with our commitment to Diversity, Equity, Inclusion, and Accessibility (DEIA), please submit only the materials specifically requested in this posting (e.g., no personal photos, articles, etc.). Be sure to upload the required documents using the respective document name labels. Uploading extraneous materials, unless explicitly requested, may result in your application not being reviewed. Only complete application packets will be forwarded to the committee.
Application materials sent via mail, fax, or email will not be accepted. All correspondence, including interview invitations, will be communicated via email.
We are dedicated to maintaining the confidentiality of all inquiries, nominations, and applications in the strictest confidence, and we encourage applicants from diverse backgrounds to apply.

Complete online application; Cover Letter; Resume; AND, Three (3) Professional References listed within the application.
Tentative Timeline (Subject to Amendments)  | Review application: early December
Interview: Mid-January
Conditions of Employment:  | SELECTED CANDIDATE IS REQUIRED TO COMPLETE THE FOLLOWING PRIOR TO EMPLOYMENT: Submit “official” college transcripts as stated on application (even if a degree is not a requirement for this position); Provide a Certificate of Tuberculosis Exam for initial appointment (Note: The certificate must be renewed every 4 years as a condition of continuing employment); Have fingerprints taken by a Live Scan computer at the District’s expense (Clearance must be received prior to first day of employment); Present original documents for proof of eligibility to work in the United States as required by the I9 Employment Eligibility Verification form; AND, Attend a new hire processing appointment in People, Culture, and Technology Services located at the District Administrative Offices. 
EMPLOYMENT AFTER RETIREMENT
If you accept a contract (permanent) position with SDCCD and are a retired annuitant with CalPERS or CalSTRS, you must reinstate from your retirement system. Please reference the CalPERS or CalSTRS website for further information.

Additional Information:  | EMPLOYEE BENEFITS
SDCCD provides a comprehensive fringe benefit package for its full-time classified employees. The District contributes toward the cost of the premium (including dependent coverage) for the medical insurance plan options. Additional benefits include dental, vision, sick leave, vacation and opportunities for professional development. Contract employees become members of the California Public Employees’ Retirement System (CalPERS) upon appointment.
* Medical, dental, and vision plans are 100% employer paid for you and all dependents
* $100,000 group term life insurance
* 25 vacation days, 12 sick days, 16 holidays, and winter recess paid time off
* Tuition reimbursement
* Educational incentive program (for salary advancement)
* CalPERS employer contribution rate of 26.81%

Posting Number  | CL01850
Supplemental Questions
Required fields are indicated with an asterisk (*).
  1. * I understand that a COMPLETE application packet is required for consideration, which includes the following: 1) All required documents as listed in the special instructions 2) Responses to supplemental questions (clear and detailed responses are required as they will be carefully evaluated to determine the most qualified candidate(s) to be invited for an interview; please do not paste your resume, or put "see resume", or "N/A" or leave blank) 
    • Yes
    • No
  2. * I understand that my responses to the application supplemental questions are heavily weighted during the application screening and evaluation process, and responses such as "N/A", "see resume", or no responses will result in deduction of points to my application. 
    • Yes
    • No
  3. * We believe that the application and interview process should be a reflection of your skills, insights, and experiences, and we are looking to understand your unique qualifications for the role. I understand that responses ENTIRELY generated by Artificial Intelligence (AI) tools can result in disqualification from the application process. 
    • Yes
    • No
  4. * Please summarize your experience in the area of interpretation and application of rules and regulations including the type of rules and regulations involved and your actual responsibility in a financial aid or similar program. 
    (Open Ended Question)
  5. * Please describe your experience providing leadership, work direction and/or training to staff, hourly employees and peer mentors. 
    (Open Ended Question)
  6. * Provide an overview of your experience as it relates to extracting data, analyzing data, document imaging, and creating reports or presentations. Discuss systems you used and provide specific examples. 
    (Open Ended Question)
  7. * This position interacts with various members of the public. Describe your skill at handling situations and communicating effectively with initiative and tact around sensitive issues, confidential information, and general inquiries. 
    (Open Ended Question)
  8. * The San Diego Community College District has a very diverse student, faculty and classified professional population with respect to academic, socioeconomic, cultural, disability, gender identity, sexual orientation and ethnic backgrounds. Describe your professional development, community involvement, and professional experience working with these diverse groups. 
    (Open Ended Question)
Required & Optional Documents
Required Documents
  1. Cover Letter
  2. Résumé
Optional Documents
San Diego Community College District – People, Culture, and Technology (HR) Division
3375 Camino del Rio South, Suite, San Diego, CA 92108-3883
(619) 388-6579 | jobs@sdccd.edu