Student Services Center Specialist

🇺🇸 Raleigh, NC 🕑 Full-Time 💰 $49K - $50K 💻 Academic Advising 🗓️ March 28th, 2026

FERPA Rive

Edtech.com's Summary

NC State University is hiring a Student Services Center Specialist. The specialist manages and responds to inquiries spanning registration and records, cashier's/student accounts, and scholarships and financial aid, ensuring accurate and timely customer service while making independent decisions that support the center's and represented units' success.

Highlights

Provide comprehensive support and accurate information for registration, billing, and financial aid.
Demonstrate strong knowledge of the three key units within the Student Services Center.
Operate independently and make sound decisions that benefit the center and related departments.
Deliver excellent customer service and adjust work schedules based on student demand.
Participate in New Student Orientation by presenting billing and financial aid information.
Proficiency in Microsoft Office is preferred.
Knowledge of FERPA regulations and higher education financial aid, registration, and billing processes is preferred.
Bachelor’s degree or equivalent combination of training and experience required.
Experience in customer service or related university settings is preferred.
Anticipated hiring salary range is $48,823 - $50,288, with overall salary range of $33,540 - $90,156 based on competencies and experience.