UCNJ Union College of Union County, NJ
Student Services Generalist
🇺🇸 Union County, NJ
🕑 Part-Time
💰 $25 per Hour
💻 Academic Advising
🗓️ September 15th, 2025
FERPA
Edtech.com's Summary
UCNJ Union College of Union County, NJ is hiring a Student Services Generalist. This role involves providing administrative and technical support to the Registrar's Office, managing transcript evaluations and chargebacks, updating course schedules, processing graduation, organizing student records, and handling office communications while maintaining confidentiality.
Highlights
- Assist with transfer credit evaluation and entry in student accounts.
- Support processing of Chargebacks with internal and external partners.
- Help update course schedules and process graduation applications.
- Organize, scan, and manage student documents using Perceptive Content, Ellucian Colleague SIS, and AssureSign.
- Manage general office email and phone correspondence professionally and promptly.
- Maintain confidentiality of student records in compliance with FERPA and college policies.
- Use Microsoft Suite (Word, Excel, Outlook, PowerPoint) proficiently.
- Bachelor's degree required with experience in Registrar, Admissions, Student Services, or Academic offices.
- Strong interpersonal, analytical, and problem-solving skills; ability to work independently and collaboratively.
- Position is part-time, non-exempt, regular; pays $25.00 per hour with flexible scheduling and some travel required.
Student Services Generalist Full Description
Student Services Generalist Below you will find the job description for the position including the requirements and any additional documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply for this Job link/button. If you would like to bookmark this position for later review, click on the Bookmark link. If you would like to print a copy of this position for your records, click on the Print Preview link.
Job Announcement
Position Information
Position Title | Student Services Generalist
Campus | All
Department | Admission/Registration/Records
Full-time, Part-time, Adjunct | Part Time
Exempt or Non-Exempt | Non-Exempt
Regular,Temporary, or Grant | Regular
General Description | The Student Services Generalist provides administrative and technical support to the Registrar’s Office to ensure efficient and accurate handling of student records. This position is responsible for assisting with the management of the transcript evaluation and chargeback process. The individual will also assist with course schedule updates and processing graduation. Additionally key functions will include, organizing documentation, scanning and linking documents into the student information system, and managing general office email correspondence. The role requires strong attention to detail, organizational skills, and the ability to maintain confidentiality.
Characteristics, Duties, and Responsibilities | · Assist with the evaluation and entry of transfer credits into student’s accounts.· Assist with processing Chargebacks in collaboration with other departments and external institutions.· Assist with course schedule updates and graduation processing.· Assist with the organization and processing of student documentation to ensure timely and accurate records.· Scan, link, and manage student records using Perceptive Content, Ellucian Colleague Student Information System, and AssureSign digital documentation software.· Manage general office communications, including responding to inquiries via email and phone in a professional and timely manner.· Maintain the confidentiality and security of student records in compliance with FERPA and college policies.· Performs related duties as assigned by supervisor.
Education Requirements | · Bachelor’s degree required.
Experience | · Experience in a Registrar, Admissions, Student Services or Academic office environment.· Familiarity with student information systems or document management platforms.· Outstanding customer service and communication skills.· Proficient in Microsoft Suite (Word, Excel, Outlook, PowerPoint).
Competencies and Skills Required | · Strong interpersonal skills with the ability to interact tactfully, courteously, and professionally with students, faculty, staff, and the general public.· Effective analytical and problem-solving abilities to address routine issues and support office functions.· Demonstrated initiative and ability to work independently to identify and resolve problems.· Collaborative mindset with the ability to work well in a team-oriented environment.· Commitment to providing excellent student service and supporting a diverse and inclusive campus community.
Physical Demands and Work Environment | · This position’s duties are normally performed in a typical interior/residence work environment, based on the activity scheduled.· Some physical effort required; however, the employee must occasionally lift and/or move up to 25 pounds.· No or very limited exposure to physical risk.· Some travel required.
Salary | $25.00 per hour
Additional Information | UCNJ Union College of Union County, NJ does not discriminate and prohibits discrimination, as required by state and/or federal law, in all programs and activities, including employment and access to its career and technical programs.
UCNJ Union College of Union County, NJ is an EEO/AAP Employer/Protected Veteran/Disabled
==============
Disclaimer: This job description outlines the general nature and key features performed by various positions that share the same job classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties and qualifications required of all employees assigned to the job. Nothing in this job description restricts management’s right to assign or re-assign duties to this job at any time due to reasonable accommodations or other business reasons.
==============
We offer a comprehensive benefits package for full-time faculty and staff which includes Medical, Dental and Vision Benefits. We also offer twenty vacation days, ten paid holidays, and a ten-week summer work schedule which allows the college to close on Fridays. Other additional benefits include gym privileges, tuition remission for credit and non-credit courses at UCNJ Union College of Union County, NJ, and tuition reimbursement for an approved degree program at an accredited college or university.
Terms of Employment | Flexible schedule to meet department needs. Some evening, weekends, and extended hours will be required. Ability and willingness to travel on short notice to all on and off- campus sites as needed by the college. Flexible hours are required throughout the year, especially at peak times. Position may be required to work at any campus at any time. Employee must establish primary residency in New Jersey within one year of appointment unless an exemption applies.
Campus | All
Department | Admission/Registration/Records
Full-time, Part-time, Adjunct | Part Time
Exempt or Non-Exempt | Non-Exempt
Regular,Temporary, or Grant | Regular
General Description | The Student Services Generalist provides administrative and technical support to the Registrar’s Office to ensure efficient and accurate handling of student records. This position is responsible for assisting with the management of the transcript evaluation and chargeback process. The individual will also assist with course schedule updates and processing graduation. Additionally key functions will include, organizing documentation, scanning and linking documents into the student information system, and managing general office email correspondence. The role requires strong attention to detail, organizational skills, and the ability to maintain confidentiality.
Characteristics, Duties, and Responsibilities | · Assist with the evaluation and entry of transfer credits into student’s accounts.· Assist with processing Chargebacks in collaboration with other departments and external institutions.· Assist with course schedule updates and graduation processing.· Assist with the organization and processing of student documentation to ensure timely and accurate records.· Scan, link, and manage student records using Perceptive Content, Ellucian Colleague Student Information System, and AssureSign digital documentation software.· Manage general office communications, including responding to inquiries via email and phone in a professional and timely manner.· Maintain the confidentiality and security of student records in compliance with FERPA and college policies.· Performs related duties as assigned by supervisor.
Education Requirements | · Bachelor’s degree required.
Experience | · Experience in a Registrar, Admissions, Student Services or Academic office environment.· Familiarity with student information systems or document management platforms.· Outstanding customer service and communication skills.· Proficient in Microsoft Suite (Word, Excel, Outlook, PowerPoint).
Competencies and Skills Required | · Strong interpersonal skills with the ability to interact tactfully, courteously, and professionally with students, faculty, staff, and the general public.· Effective analytical and problem-solving abilities to address routine issues and support office functions.· Demonstrated initiative and ability to work independently to identify and resolve problems.· Collaborative mindset with the ability to work well in a team-oriented environment.· Commitment to providing excellent student service and supporting a diverse and inclusive campus community.
Physical Demands and Work Environment | · This position’s duties are normally performed in a typical interior/residence work environment, based on the activity scheduled.· Some physical effort required; however, the employee must occasionally lift and/or move up to 25 pounds.· No or very limited exposure to physical risk.· Some travel required.
Salary | $25.00 per hour
Additional Information | UCNJ Union College of Union County, NJ does not discriminate and prohibits discrimination, as required by state and/or federal law, in all programs and activities, including employment and access to its career and technical programs.
UCNJ Union College of Union County, NJ is an EEO/AAP Employer/Protected Veteran/Disabled
==============
Disclaimer: This job description outlines the general nature and key features performed by various positions that share the same job classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties and qualifications required of all employees assigned to the job. Nothing in this job description restricts management’s right to assign or re-assign duties to this job at any time due to reasonable accommodations or other business reasons.
==============
We offer a comprehensive benefits package for full-time faculty and staff which includes Medical, Dental and Vision Benefits. We also offer twenty vacation days, ten paid holidays, and a ten-week summer work schedule which allows the college to close on Fridays. Other additional benefits include gym privileges, tuition remission for credit and non-credit courses at UCNJ Union College of Union County, NJ, and tuition reimbursement for an approved degree program at an accredited college or university.
Terms of Employment | Flexible schedule to meet department needs. Some evening, weekends, and extended hours will be required. Ability and willingness to travel on short notice to all on and off- campus sites as needed by the college. Flexible hours are required throughout the year, especially at peak times. Position may be required to work at any campus at any time. Employee must establish primary residency in New Jersey within one year of appointment unless an exemption applies.
Posting Detail Information
Open Date | 09/12/2025
Close Date |
Open Until Filled | Yes
Close Date |
Open Until Filled | Yes
Supplemental Questions
Required fields are indicated with an asterisk (*).
- * How did you hear about this employment opportunity?
- Public Job Posting on UCC.edu
- Internal Job Posting (Paper Posting)
- Personal Referral
- Agency Referral
- Print Advertisement/Publication (IE: Sunday Star Ledger)
- Linked-in
- NJ.com
- HigherEdJobs.com
- HERC.org
- Other Website Not Listed
- Other Source Not Listed
- * If you heard of this employment opportunity from a print advertisement/publication, please indicate where you heard of this employment opportunity. If you have chosen a specific answer to question number one, please put “N/A” in the answer field.
(Open Ended Question) - * Describe a situation when you tried to solve a problem with ideas and methods that had not been tried before. What was the result?
(Open Ended Question) - * Describe a specific instance, in a group situation, where you made your views known about an issue important to yourself. What was the issue, and why was it crucial?
(Open Ended Question) - * How do you decide which tasks take priority when organizing a complete project?
(Open Ended Question) - * Do you have a valid New Jersey Drivers License?
- Yes
- No
- * Effective September 1, 2011, the “New Jersey First Act” contains new residency requirements for most public officers and employees. Current, new, or prospective public employees should be aware that the New Jersey First Act, N.J.S.A. 52:14-7 (L. 2011, Chapter 70), requires employees of all public employers (for example, state, county, and municipal governments), public agencies, authorities, boards, bodies, commissions, public institutions of higher education, certain quasi-public entities, and all school boards to reside in the State of New Jersey unless otherwise exempted under the law. Are you currently a resident of the State of New Jersey?
- Yes
- No
- * If you heard of this employment opportunity from another web site or another source not listed in question number one, please indicate where you heard of this employment opportunity. If you have chosen a specific answer to question number one, please put "N/A" in the answer field.
(Open Ended Question)
Optional & Required Documents
Required Documents
- Resume/CV
- Cover Letter
- Unofficial Transcripts (official due upon hire)
Optional Documents
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