University of West Florida
Student Services Specialist 121570
🇺🇸 Pensacola, FL
🕑 Full-Time
💰 $44K
💻 Financial Aid
🗓️ July 8th, 2025
Edtech.com's Summary
- Primary responsibilities include customer service via email, phone, and inquiries, managing financial aid communication content, and processing Professional Judgments including appeals.
- Provide technical support and testing for financial aid systems.
- Assist with internal processing tasks and support for special programs and communication campaigns.
- Maintain website and financial aid communication content accuracy.
- Required qualifications: Bachelor’s degree with three years’ relevant experience or high school diploma with seven years’ experience.
- Preferred qualifications include knowledge of financial aid policies, strong communication, computation, analytical, and customer service skills, and experience in a high-volume setting.
- Salary: $44,057 annually.
- Work hours: Monday through Friday, 8:00 am to 5:00 pm.
- Supports prospective and current students, parents, campus departments, and outside agencies.
- Position requires a criminal background check, fingerprinting, and is eligible for veteran’s preference.
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