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University of North Carolina at Chapel Hill

Student Services Support Specialist

🇺🇸 Chapel Hill, NC

🕑 Temporary

💰 $20 - $22 per Hour

💻 Operations

🗓️ July 28th, 2025

Edtech.com's Summary

The University of North Carolina at Chapel Hill is hiring a Student Services Support Specialist. This role provides in-person and back-office support in the Office of Scholarships and Student Aid, assisting students and families with financial aid applications, applying regulations to financial circumstances, and coordinating with other university departments.

Highlights

  • Assist students and families with the financial aid application process.
  • Apply federal, state, and institutional guidelines to student financial situations.
  • Provide front desk and back-office customer support in the Office of Scholarships and Student Aid.
  • Communicate with departments such as Student Accounts and University Registrar regarding billing and registration.
  • Recommend improvements for in-person services and messaging based on interactions with students and campus partners.
  • Required: Bachelor’s degree or equivalent experience; excellent oral and written communication skills.
  • Experience in high-volume office environments and knowledge of financial aid or student services preferred.
  • Must manage multiple priorities independently and in teams, demonstrating superior interpersonal, organizational, and presentation skills.
  • Position is full-time temporary (40 hrs/week), with a proposed start date of August 25, 2025, lasting 6 to 11 months.
  • Compensation ranges from $20.00 to $22.00 per hour.