Savannah College of Art and Design
Student Success Adviser
🇺🇸
Savannah, GA
🕑
Full-Time
💰
TBD
💻
Academic Advising
🗓️
January 30th, 2026
Salesforce
Edtech.com's Summary
SCAD Savannah is hiring a Student Success Adviser to serve as the primary contact for undergraduate students, conducting proactive outreach to support their educational progress. The role involves managing a caseload of 400-500 students, monitoring enrollment and course progress, assisting with registration and advising on academic policies, and coordinating services across university departments to enhance student retention.
Highlights
- Manage relationships with 400-500 undergraduate students, supporting their academic journey and professional preparation.
- Monitor student enrollment and course progress, intervening through an early-alert system.
- Provide advising on major/minor selection and help students with course registration and related administrative tasks.
- Develop training programs for degree audit software (MySCAD) and web registration systems.
- Coordinate with multiple university departments including admissions, bursar, student involvement, and career services.
- Document student contacts using Salesforce and assist with curriculum review and catalog proofing.
- Communicate regularly with department chairs and faculty about curriculum and advising processes.
- Required bachelor’s degree; preferred master’s degree along with experience in advising, financial aid, or counseling.
- Proficiency in Microsoft Office Suite and Banner software is preferred.
- Work schedule may include weekends and evenings; travel under 10%.
Student Success Adviser Full Description
As a student success adviser, you will cultivate relationships with 400–500 SCAD students early in their academic journeys to provide quality educational experiences and services. You will support a caseload of incoming students assigned by major through orientation and as they prepare for professional careers by fostering a positive environment. You will monitor student enrollment and course progress and reach out to students identified through an early-alert system. You will also maintain in-depth knowledge of assigned academic programs to assist with major and minor selection. Among other duties, you will develop training programs for degree audit software, MySCAD, and web registration. Additionally, you will assist students with course registration, review course selections, help with forms, and manage web requests for registration overrides and curriculum variances. Similarly, you will provide guidance on academic and university policies to help students complete transactions.
In this role, you will coordinate services with admission, the bursar's office, student involvement, the office for career and alumni success, student support services offices, and academic services to develop communications and programs that enhance student retention. Responsibilities will include participation in summer programming to engage with new students and parents before enrollment, documentation of student contact in Salesforce, and assistance with curriculum review and catalog proofing. Among other duties, you will regularly communicate with department chairs and faculty about curriculum, course needs, academic policies, and academic advising procedures. You will provide support to other offices as needed.
The ideal candidate demonstrates exceptional communication, collaboration, and organizational skills. They can also meet deadlines and excel as an independent contributor and as part of a team. The candidate must be able to thrive in a fast-paced environment.
Minimum requirements:
- Bachelor’s degree
Preferred requirements:
- Masters’s degree
- Experience in advising, financial aid, or counseling in higher education
- Microsoft Office Suite and Banner proficiency
Travel required:
- Less than 10%
Work hours: The university work week is Sunday through Saturday. Most offices are open Monday through Friday from 8:30 a.m. to 5:30 p.m. To accommodate business needs, employees may be assigned to other workdays and/or hours, including weekends and evenings.
ADA tag: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements and minimum qualifications listed represent the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions and/or meet the minimum qualifications.
Similar Jobs
Stars College Advisor
University of South Carolina
🇺🇸 Columbia, SC
Career Coach & Student Experience Manager
Catholic University of America
🇺🇸 Washington, DC
Academic Advisor, School of Engineering and Applied Sciences
University at Buffalo
🇺🇸 Buffalo, NY
Academic Advisor, College of Professional Studies
George Washington University
🇺🇸 Hybrid - Washington, DC
Manager, Student Services
University of Utah
🇺🇸 Salt Lake City, UT
