Edtech.com's Summary

University of Toronto is hiring a Student Success Coordinator (Term). The role supports the student success programs team in the Faculty of Arts & Science's Office of the Faculty Registrar, the office that helps Arts & Science students with academic planning, registration, student records, petitions, and graduation. The coordinator handles hiring and onboarding of casual student staff, event logistics, project tracking, and day-to-day documentation, reporting to the Associate Director of Student Success Programs.

Highlights

Coordinate the recruitment, onboarding, and training of casual student staff, and set their schedules to keep programs properly covered.
Plan the logistics and activities for student events and programming, including coordinating space and resource needs with stakeholders and booking the lobby for student groups.
Track and collect information on project progress, monitor timelines, and keep multiple priorities moving to completion.
Analyze current processes and recommend changes that make the office's operations run more efficiently.
Respond to enquiries within the scope of the role and redirect them to the right people when needed.
Maintain documentation and SharePoint sites for the Student Success Programs team, and prepare expense reimbursements.
Bring five or more years of experience planning and coordinating student experience programming in a post-secondary setting.
Hold an advanced college diploma (3 years) or an acceptable combination of equivalent experience, plus experience maintaining records in digital platforms, databases, or content management systems.
Show strong time management, attention to detail, and tact in handling sensitive and confidential matters; knowledge of Faculty of Arts & Science policies and student services is an asset.
Full-time term position through November 2028 in the USW bargaining unit, paying $75,004 to $95,915 per year (Pay Band 10, with annual step progression).

Student Success Coordinator (Term) Full Description

Faculty/Division:

Faculty of Arts & Science

Department:

Faculty Registrar

Campus:

St. George (Downtown Toronto)

Req ID:

50898

Position Number:

00049788

Existing Vacancy:

Yes

About us:

The Faculty of Arts & Science is the heart of Canada’s leading university and one of the most comprehensive and diverse academic divisions in the world. The strength of Arts & Science derives from our combined teaching and research excellence in the humanities, sciences and social sciences across 29 departments, seven colleges and 46 interdisciplinary centres, institutes and programs.

We can only realize our mission with the dedication and excellence of engaged staff and faculty. The diversity of opportunities and perspectives within the Faculty reflect the local and global landscape and the need for curiosity, innovative thinking and collaboration. At Arts & Science, we take pride in our legacy of innovation and discovery that has changed the way we think about the world.

Your opportunity:

The Office of the Faculty Registrar works closely with departments and colleges regarding all matters relating to Arts & Science students. We are dedicated to making the A&S student experience as smooth and seamless as possible. We coordinate and administer various services and programs to support personal, financial and academic planning, registration and enrolment, student records, transfer credit, petitions, final examinations and graduation.

Reporting to the Associate Director Student Success Programs, the Student Success Coordinator will support a team of Student Success Program Officers by coordinating hiring and onboarding of casual student staff, monitoring project progression, preparing the logistics of events, coordinating lobby bookings with student groups, and maintaining documentation and SharePoint sites.

Your responsibilities will include:

Analyzing processes and recommending changes for more efficient coordination of operations
Tracking and collecting information on project progress
Responding to enquiries within the defined scope of the role and redirecting as appropriate
Coordinating the recruitment process and training of casual staff
Coordinating staff schedule to ensure proper coverage
Determining logistical details and activities for events and/or programming
Liaising with stakeholders to coordinate space and resource requirements
Preparing expense reimbursements

Essential Qualifications:

Advanced College Diploma (3 years) or acceptable combination of equivalent experience.
Minimum five years of relevant experience planning and coordinating the administration and support of student experience programming in a post-secondary environment.
Experience planning and coordinating events and programs, including logistics, scheduling, and operational support.
Experience coordinating onboarding of casual staff, including providing ongoing training, guidance and support.
Demonstrated experience coordinating projects, tracking progress, monitoring timelines, and supporting the successful completion of multiple priorities.
Experience maintaining information and records in digital platforms, databases, or content management systems.
Experience preparing and processing expense reimbursements.
Excellent time management, prioritization, and organizational skills, with the ability to be an effective team player.
Strong administrative skills; ability to be pro-active and to anticipate needs and a high attention to detail.
Demonstrated tact, discretion and ability to handle matters of a sensitive and confidential nature.
Excellent oral and written communication skills as well as interpersonal skills.
Demonstrated commitment to equity, diversity, inclusion and the promotions of a respectful and collegial learning and working environment.

Assets (Nonessential):

Strong knowledge of University and Faculty of Arts & Science policies procedures and student services.

To be successful in this role you will be:

Accountable
Approachable
Communicator
Multi-tasker
Organized
Team player

Please note: This is a term role until November 2028.

Closing Date:

11/12/2026, 11:59PM ET

Employee Group:

USW

Appointment Type:

Budget - Term

Schedule:

Full-Time

Pay Scale Group & Hiring Zone:

USW Pay Band 10 -- $75,004 with an annual step progression to a maximum of $95,915. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.

Job Category: Administrative / Managerial

Lived Experience Statement

Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.

Diversity Statement

The University of Toronto embraces Diversity and is building a culture of belonging that increases our capacity to effectively address and serve the interests of our global community. We strongly encourage applications from Indigenous Peoples, Black and racialized persons, women, persons with disabilities, and people of diverse sexual and gender identities. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences, and expertise are essential to strengthening our academic mission.

As part of your application, you will be asked to complete a brief Diversity Survey. This survey is voluntary. Any information directly related to you is confidential and cannot be accessed by search committees or human resources staff. Results will be aggregated for institutional planning purposes. For more information, please see http://uoft.me/UP.

Accessibility Statement

The University strives to be an equitable and inclusive community, and proactively seeks to increase diversity among its community members. Our values regarding equity and diversity are linked with our unwavering commitment to excellence in the pursuit of our academic mission.

The University is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities.

If you require any accommodations at any point during the application and hiring process, please contact [email protected].

Indigenous Substantiation Process

The University of Toronto has implemented a process to substantiate Indigenous Membership/Citizenship/Enrolment for candidates who identify as Indigenous. For more information about this process, please refer to the Indigenous Substantiation Website.

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Student Success Coordinator (Term)

Edtech.com's Summary

Student Success Coordinator (Term) Full Description

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