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Villanova University
Student Success Specialist
FERPA
Power BI
Edtech.com's Summary
Villanova University is hiring a Student Success Specialist. This role manages daily operations and administrative functions for the Office for Student Success, coordinating processes such as Leaves of Absence, Attendance Verifications, Academic Standing, and Withdrawals while providing coaching and outreach to support student progress and engagement.
Highlights
- Manage and oversee administration of Leaves of Absence, Attendance Verification, Academic Standing, Student Concerns, Faculty Feedback, and Withdrawals.
- Serve as the primary liaison for the Office for Student Success, coordinating communications with students, families, faculty, and campus partners.
- Collect, analyze, and report data to identify trends and support strategic planning for student success.
- Provide follow-up coaching and multi-channel outreach to referred students, facilitating access to university resources.
- Proficient with Microsoft Office Suite; experience or ability to learn Banner, Slate, Maxient, Argos, Power BI, and other university data systems.
- Excellent organizational, communication, and project coordination skills, with the ability to handle confidential information sensitively.
- Bachelor's degree required with 2-3 years of administrative or student services experience, preferably in higher education.
- Salary range $52,000 to $65,100 based on experience, internal equity, and budget.
- Supports the Director with scheduling, correspondence, records maintenance, and supervising graduate assistants.
- Coordinates educational programming promoting academic resilience and effective use of resources.
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