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DeVry University

Student Support Advisor - Iselin, NJ Hybrid

🇺🇸 Hybrid - Woodbridge Township, New Jersey 🕑 Full-Time 💰 $27 per Hour 💻 Academic Advising 🗓️ October 31st, 2026

Edtech.com's Summary

DeVry University is hiring a Student Support Advisor. This role supports students throughout their educational journey by providing financial, academic, and service-related advising, advocating for students, and collaborating with faculty and staff to ensure student success. The advisor works within a call center environment using multiple communication channels to resolve student inquiries efficiently and promote ownership of educational goals.

Highlights
  • Support new student enrollment and provide comprehensive information on programs, costs, and funding options.
  • Develop financial plans and monitor student academic and financial progress.
  • Maintain knowledge of academic policies, Title IV financial aid programs, and federal/state regulations.
  • Use data systems to track enrollment, persistence, and graduation information.
  • Collaborate with students, faculty, and staff to overcome academic and financial obstacles.
  • Proficient in Microsoft Office (Outlook, Word, Excel, Teams) and database software systems.
  • Minimum qualifications include some college coursework and at least 1 year of customer service or advising experience in education.
  • Work schedule requires flexibility, including evenings and Saturdays, with specific remote work technology requirements.
  • Preferred candidates have higher education advising experience, Title IV funding knowledge, and call center background.
  • Compensation includes a pay rate of $26.97 per hour with benefits such as 401k match, tuition assistance, and comprehensive health coverage.

Student Support Advisor - Iselin, NJ Hybrid Full Description