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Illinois State University

Student Technology Specialist

🇺🇸 Normal, IL 🕑 Part-Time 💰 $16 per Hour 💻 Information Technology 🗓️ April 9th, 2026
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Edtech.com's Summary

Illinois State University is hiring a Student Technology Specialist. The role involves providing first-level technology support via phone, email, and in person, assisting with university-owned computers, software issues, and account management. The specialist also handles property control, hardware diagnostics, and recycling throughout the university.

Highlights
  • Provide first-level tech support by phone, email, and in person for university IT issues.
  • Assist with ULID account and password issues, and manage property control and hardware recycling.
  • Work 15-28 hours weekly, including summer availability, under the Finance and Planning division, Client Services department.
  • Must be available at least 15 hours per week and for two semesters; hold a valid Driver's License.
  • Pay rate of $15.50 per hour.
  • Preferred skills include Microsoft Windows 10, Mac OS versions, Microsoft Office (including Visio), Active Directory, Exchange, SQL databases, PowerShell scripting, and basic web/mobile technologies.
  • Must effectively communicate, collaborate with a team, manage multiple tasks, and handle lifting up to 40 lbs.
  • Student employees can participate in the university's 403(b) retirement plan.
  • Subject to a criminal background check and employment eligibility verification.
  • Employment restricted to 28 hours per week for student employees, with visa-based limits for international students.