Conduent
Supervisor, Training Services Coordination and Logistics
🇺🇸 Remote - US
🕑 Full-Time
💰 $40K - $60K
💻 Learning & Development
🗓️ July 24th, 2025
ADDIE
LMS
Edtech.com's Summary
Conduent is hiring a Supervisor, Training Services Coordination and Logistics. The role involves managing the daily training development and delivery tasks, creating and maintaining training processes and materials, overseeing training preparation, and coordinating with various departments to identify and meet training needs. The supervisor also coaches training specialists, manages schedules, and provides training reports and analyses.
Highlights
- Manage and coach training teams, overseeing training development and delivery.
- Create and maintain modern training processes, methods, and materials.
- Ensure training readiness including equipment, materials, and facilities.
- Coordinate training needs with departments and account managers.
- Conduct advanced training sessions for supervisors on products, tools, and processes.
- Use LMS for validating online courses and coordinating training records.
- Familiarity with Instructional Systems Design (ISD) and ADDIE principles.
- Proficient in LMS, Articulate, content creation, and advanced Microsoft Office skills.
- Require 3+ years of experience in Pharma, Healthcare, Insurance, or Learning and Development.
- Estimated salary range of $40,000 to $60,000 annually, with potential bonuses and benefits.
Supervisor, Training Services Coordination and Logistics Full Description
Supervisor, Training Services Coordination and Logistics
United States
Client Relationship Management & Service Delivery
Full-time regular
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
JOB SUMMARY
The Training Supervisor will manage the team’s day-to-day training development and delivery tasks. Assist in the creation and maintaining of training processes, methods and materials to maintain modern and innovative training programs; oversees the planning, development and implementation of a variety of training programs and classes; responsible for ensuring trainings preparation is complete before training occurs, including ensuring equipment, materials, facilities, and other resources are in good work order. • Participates with other departments/divisions in identifying training needs and designing programs to impact the organization's needs; may conduct surveys or meetings to identify training needs. • Manages and coaches training specialists in day-to-day program needs, conducts classroom observations, and provides feedback. Maintains up to date training records and coordinates training with LMS Administrators. Identifies and schedules qualified instructors to conduct training, and coordinates facilities needed.
The position is a remote role and reports directly to the Training Senior Manager.
JOB RESPONSIBILITIES INCLUDE, BUT NOT LIMITED TO:
- Instructional design techniques and standards
- Training team management
- Deadlines and schedules
- Manages training teams by coaching, developing, and evaluating performance of trainers, and establishing priorities.
- Managing training needs identification and consulting with account managers to set business priorities.
- Conducts advanced level training for supervisors regarding products, tools, and processes.
- Liaises with vendors and stakeholders to bridge training gaps.
- Reviews and designs training content.
- Responsible for reviewing and/or validating online courses in the LMS (Learning Management System).
- Provides reports and analysis on training investment, including dashboards with stakeholders.
- Other job responsibilities as directed by management
REQUIREMENTS
- Graduation from an accredited four-year college or university with major course work in education, personnel, business, public administration, communications, or a related field supplemented with experience or 3 plus years in Pharma, Healthcare, Insurance, Training, Learning and Development
- Experience in LMS and Content Creation
- Background in Articulate and Instructional Design
- Advanced level in Microsoft suite
- Management of people and processes
- Knowledge of blended training materials (job aids, guides, online modules, online help, ILT, and webinars)
- Advanced analysis
- Testing
- Superb writing skills
- Excellent internal and external communication skills
- Knowledge of ISD and ADDIE principles
- Training and consulting
- Bi-Lingual a plus -must be able to pass testing requirement.
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $40k-60k annually.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form. You may also click here to access Conduent's ADAAA Accommodation Policy.
At Conduent we value the health and safety of our associates, their families, and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to FTADAAA@conduent.com. You may also click here to access Conduent's ADAAA
Accommodation Policy.
Accommodation Policy.
At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent.
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