Support Services Administrator

🇺🇸 Dayton, OH 🕑 Full-Time 💰 TBD 💻 Other 🗓️ February 13th, 2026

Edtech.com's Summary

University of Dayton is hiring a Support Services Administrator. The role involves serving as the first point of contact for faculty, staff, students, and guests by providing outstanding service, screening incoming calls and visitors, supporting the FM Call Center with work order requests, and handling clerical duties such as filing and maintaining data records in the Facilities Management work order system.

Highlights

Main responsibilities include greeting and screening visitors and calls, processing work orders, and managing clerical tasks for Facilities Management & Planning.
Requires proficiency with Microsoft Office (Word, Excel, PowerPoint) and experience with work order management systems.
Minimum of a High School Diploma or GED and at least 3 years of customer service experience is required.
Preferred qualifications include 5+ years customer service experience, excellent verbal communication, familiarity with Google applications, and a professional demeanor.
Must be skilled at handling difficult internal and external customers and have strong written communication skills.
Supports the University of Dayton's commitment to diversity, inclusion, and affirmative action policies.
Employment requires full-time authorization to work in the United States without visa sponsorship.