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Rutgers University

Support Services Coordinator

🇺🇸 Piscataway, NJ

🕑 Full-Time

💰 $60K - $68K

💻 Other

🗓️ December 16th, 2025

Edtech.com's Summary

Rutgers University is hiring a Support Services Coordinator. The role involves providing comprehensive support for student registration processes, overseeing withdrawals, transfers, and re-enrollments, assisting with transcripts and diploma issuance, and responding to inquiries related to special student populations. The coordinator also leads teams within the Office of the Registrar, ensures accuracy and quality of tasks, and supports general office operations.

Highlights
  • Manage student registration for undergraduate, graduate, and visiting students.
  • Process withdrawals, leaves of absence, school-to-school transfers, and re-enrollment applications.
  • Assist with transcript production, verifications, diploma issuance, grade changes, and transfer credit evaluations.
  • Respond to inquiries for special populations including veterans, student-athletes, and consortium participants.
  • Monitor and delegate email and phone inquiries appropriately.
  • Serve as team lead and receive cross-training in all office functions.
  • Ensure task accuracy and quality as a Work Efficiency Officer.
  • Support general office and administrative functions within the Office of the Registrar.
  • Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) required; familiarity with Student Records Database (SRDB) and Adobe preferred.
  • Bachelor’s degree or equivalent education and at least two years of experience within a large university student services office required.
  • Annual salary range from $59,893 to $68,049 with comprehensive benefits including medical, dental, retirement, and paid leave.