University of Utah
Systems Administrator
🇺🇸 Salt Lake City, UT
🕑 Full-Time
💰 $67K - $77K
💻 Information Technology
🗓️ November 5th, 2025
CCNA
ITIL
SQL
Edtech.com's Summary
University of Utah is hiring a Systems Administrator II to support and maintain Windows and macOS workstations, Windows servers, and a variety of IT and AV technologies across campus and off-site venues. This role involves troubleshooting, system updates, managing service requests, collaborating with team members, and participating in on-call rotations while ensuring excellent customer service.
Highlights
- Support and maintain Windows and macOS desktops, Windows servers, and specialized software.
- Configure and troubleshoot network connections, printers, and peripherals.
- Perform system updates, patch management, and routine maintenance.
- Respond to service requests and incident tickets using ServiceNow with a focus on user satisfaction.
- Assist in onboarding and training new staff or student employees.
- Maintain accurate records of system configurations and asset inventory.
- Participate in on-call rotation and provide after-hours support as needed.
- Preferred experience with JAMF, SCCM, Beyond Trust Endpoint management, MS SQL database administration, and VM server environments.
- Requires bachelor’s degree plus 4 years of related experience or master’s plus 2 years; certifications like A+, MCSE, CCNA, Network+ or ITIL Foundation preferred.
- Salary range: $67,000 - $77,000 annually.
Systems Administrator Full Description
Systems Administrator
Announcement
Details
Open Date | 10/30/2025
Requisition Number | PRN43449B
Job Title | Systems Administrator
Working Title | Systems Administrator II
Career Progression Track | P00
Track Level | P2 - Developing
FLSA Code | Computer Employee
Patient Sensitive Job Code? | No
Standard Hours per Week | 40
Full Time or Part Time? | Full Time
Shift | Day
Work Schedule Summary | 8 a.m. – 5 p.m. (additional on call, or after hours as needed)
VP Area | President
Department | 01555 - UIT INFRASTRUCTURE & OPS
Location | Campus
City | Salt Lake City, UT
Type of Recruitment | External Posting
Pay Rate Range | $67,000 - $77,000
Close Date | 12/31/2025
Priority Review Date (Note - Posting may close at any time) | 11/15/2025
Job Summary | Systems Administrator, II
University Campus Computer Support is seeking a highly motivated, upbeat, and approachable IT System Administrator II to join our dynamic, customer facing desktop and server support team. This onsite position plays a critical role in supporting a wide range of IT and AV technologies across campus and at some off-site University venues. The ideal candidate is a skilled IT professional with some AV experience, extensive desktop support, server management, and system automation experience who has a passion for service excellence, technical troubleshooting, and continuous learning.
Learn more about the great benefits of working for University of Utah: benefits.utah.edu
Responsibilities | Systems Administrator, II
• Support and maintain Windows and macOS workstations, MS Windows servers, and specialized software.
• Configure and troubleshoot network connections, printers, and other peripherals.
• Perform system updates, patch management, and routine maintenance tasks.
• Deliver timely, professional, and courteous support to faculty, staff, and students.
• Respond to service request and incident tickets with a focus on resolution, timeliness and user satisfaction.
• Utilize our Service Now system to update ticket information document support procedures and contribute to knowledge base articles.
• Work closely with team members to share knowledge and cross-train on unique systems.
• Assist in onboarding and training of new staff or student employees as needed.
• Follow established IT processes and contribute to process improvement initiatives.
• Maintain accurate records of system configurations, support activities, and asset inventory.
• Stay current with emerging technologies and software relevant to the University’s needs.
• Participate in an on-call rotation and be available for after-hours support as required.
• Perform other duties as assigned.
• Other support and maintenance activities as needed.
Work Environment and Level of Frequency typically requiredNearly Continuously: Office environment.Physical Requirements and Level of Frequency that may be requiredNearly Continuously: Sitting, hearing, listening, talking.Often: Repetitive hand motion (such as typing), walking.Seldom: Bending, reaching overhead.
Minimum Qualifications | EQUIVALENCY STATEMENT: 1 year of higher education can be substituted for 1 year of directly related work experience (Example: bachelor’s degree = 4 years of directly related work experience). Department may hire employee at one of the following job levels:
Systems Administrator, II: Requires a bachelor’s (or equivalency) + 4 years or a master’s (or equivalency) + 2 years of directly related work experience.
Preferences
• Strong coordination, organization, time management, and communication skills.
• Extensive experience with configuration and trouble shooting and support of Microsoft Windows operating systems, MS Office products, Mac Operating Systems, Adobe products and their best practices.
• Experience with JAMF, SCCM and Beyond Trust Endpoint management systems and their configurations.
• Experience with supporting and maintaining Mac OS
• MS SQL database administration.
• ITIL Foundation Certification.
• A+, MCSE, CCNA, Network+, or other applicable certifications.
• Experience with VM server environments running MS Windows server platform.
Type | Benefited Staff
Special Instructions Summary
Additional Information | The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules. This position may require the successful completion of a criminal background check and/or drug screen. The University of Utah values candidates who have experience working in settings with students from all backgrounds and possess a strong commitment to improving access to higher education for historically underrepresented students. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities. The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both. To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action (OEO/AA). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at: https://www.utah.edu/nondiscrimination/Online reports may be submitted at oeo.utah.edu
https://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.
Requisition Number | PRN43449B
Job Title | Systems Administrator
Working Title | Systems Administrator II
Career Progression Track | P00
Track Level | P2 - Developing
FLSA Code | Computer Employee
Patient Sensitive Job Code? | No
Standard Hours per Week | 40
Full Time or Part Time? | Full Time
Shift | Day
Work Schedule Summary | 8 a.m. – 5 p.m. (additional on call, or after hours as needed)
VP Area | President
Department | 01555 - UIT INFRASTRUCTURE & OPS
Location | Campus
City | Salt Lake City, UT
Type of Recruitment | External Posting
Pay Rate Range | $67,000 - $77,000
Close Date | 12/31/2025
Priority Review Date (Note - Posting may close at any time) | 11/15/2025
Job Summary | Systems Administrator, II
University Campus Computer Support is seeking a highly motivated, upbeat, and approachable IT System Administrator II to join our dynamic, customer facing desktop and server support team. This onsite position plays a critical role in supporting a wide range of IT and AV technologies across campus and at some off-site University venues. The ideal candidate is a skilled IT professional with some AV experience, extensive desktop support, server management, and system automation experience who has a passion for service excellence, technical troubleshooting, and continuous learning.
Learn more about the great benefits of working for University of Utah: benefits.utah.edu
Responsibilities | Systems Administrator, II
• Support and maintain Windows and macOS workstations, MS Windows servers, and specialized software.
• Configure and troubleshoot network connections, printers, and other peripherals.
• Perform system updates, patch management, and routine maintenance tasks.
• Deliver timely, professional, and courteous support to faculty, staff, and students.
• Respond to service request and incident tickets with a focus on resolution, timeliness and user satisfaction.
• Utilize our Service Now system to update ticket information document support procedures and contribute to knowledge base articles.
• Work closely with team members to share knowledge and cross-train on unique systems.
• Assist in onboarding and training of new staff or student employees as needed.
• Follow established IT processes and contribute to process improvement initiatives.
• Maintain accurate records of system configurations, support activities, and asset inventory.
• Stay current with emerging technologies and software relevant to the University’s needs.
• Participate in an on-call rotation and be available for after-hours support as required.
• Perform other duties as assigned.
• Other support and maintenance activities as needed.
Work Environment and Level of Frequency typically requiredNearly Continuously: Office environment.Physical Requirements and Level of Frequency that may be requiredNearly Continuously: Sitting, hearing, listening, talking.Often: Repetitive hand motion (such as typing), walking.Seldom: Bending, reaching overhead.
Minimum Qualifications | EQUIVALENCY STATEMENT: 1 year of higher education can be substituted for 1 year of directly related work experience (Example: bachelor’s degree = 4 years of directly related work experience). Department may hire employee at one of the following job levels:
Systems Administrator, II: Requires a bachelor’s (or equivalency) + 4 years or a master’s (or equivalency) + 2 years of directly related work experience.
Preferences
• Strong coordination, organization, time management, and communication skills.
• Extensive experience with configuration and trouble shooting and support of Microsoft Windows operating systems, MS Office products, Mac Operating Systems, Adobe products and their best practices.
• Experience with JAMF, SCCM and Beyond Trust Endpoint management systems and their configurations.
• Experience with supporting and maintaining Mac OS
• MS SQL database administration.
• ITIL Foundation Certification.
• A+, MCSE, CCNA, Network+, or other applicable certifications.
• Experience with VM server environments running MS Windows server platform.
Type | Benefited Staff
Special Instructions Summary
Additional Information | The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules. This position may require the successful completion of a criminal background check and/or drug screen. The University of Utah values candidates who have experience working in settings with students from all backgrounds and possess a strong commitment to improving access to higher education for historically underrepresented students. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities. The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both. To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action (OEO/AA). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at: https://www.utah.edu/nondiscrimination/Online reports may be submitted at oeo.utah.edu
https://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.
Posting Specific Questions
Required fields are indicated with an asterisk (*).
- * What is your highest level of completed education?
- None
- High School Diploma or Equivalent
- Associate Degree
- Bachelor's Degree
- Master's Degree
- Doctorate Degree
- * How many years of related work experience do you have?
- Less than 6 years
- 6 years or more, but less than 9 years
- 9 years or more, but less than 12 years
- 12 years or more, but less than 15 years
- 15 years or more
- * Are you legally authorized to work in the United States?
- Yes
- No
- * Will you now or in the future require sponsorship for employment visa status (e.g., H-1B status)?
- Yes
- No
- * This position requires reliable transportation to travel to different off campus sites and to commute to, from and around campus. It will also require transporting and moving equipment. Do you have, or have access to, reliable transportation?
- No
- Yes
- * This position requires the ability to lift and move equipment up to 50 LBS. Must be able to reach, bend, run cable under desks and tables, etc. Are you able to meet these requirements, with or without a reasonable accommodation?
- No
- Yes
Applicant Documents
Required Documents
- Resume
Optional Documents
- Cover Letter
University Human Resource Management
250 East 200 South, Suite 125 Salt Lake City, UT 84111
Contact us: (801) 581-2169 By Email: employment@utah.edu
250 East 200 South, Suite 125 Salt Lake City, UT 84111
Contact us: (801) 581-2169 By Email: employment@utah.edu
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