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Texas State University

Systems Analyst II

🇺🇸 San Marcos, TX

🕑 Full-Time

💰 TBD

💻 Information Technology

🗓️ September 20th, 2025

CRM

Edtech.com's Summary

Texas State University is hiring a Systems Analyst II for the Academic Advising & Transitions department. The role manages and advances advising technology systems, acts as a liaison between advising units and technology partners, leads automation and workflow improvements, and provides training and technical support to enhance advising operations and student success.

Highlights
  • Manage and integrate advising-related technology systems such as EAB Navigate and degree audit platforms.
  • Collaborate with campus units including University Registrar, Student Success, IT division, and Admissions to improve advising technology.
  • Lead AI solution initiatives to streamline advising workflows and improve user experience.
  • Design and implement process automation to reduce administrative tasks and support proactive student engagement.
  • Provide training and technical support to advising staff; supervise technology Graduate Assistant(s).
  • Use data analytics tools to generate reports and dashboards for leadership decision-making.
  • Requires a bachelor's degree in information technology, business administration, or related field and at least three years of experience managing advising or student success technologies in higher education.
  • Expertise with advising systems, CRM tools, data reporting, and visualization is necessary.
  • Preferred qualifications include a master’s degree, over five years of relevant experience, project management or data analytics certifications, and experience in AI or workflow redesign.
  • Salary is commensurate with experience; full-time, exempt position with benefits including health insurance, tuition support, and retirement plans.

Systems Analyst II Full Description

Job Opportunities at Texas State University

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Please see Special Instructions for more details.
Applicants are asked to include three professional references as part of their application to ensure full consideration.
Posting Information
Posting Information
Posting Number 2026031
Posting/Functional Title Systems Analyst II
University Pay Plan Title Systems Analyst II
Location San Marcos
Department Academic Advising & Transitions
Recruitment Type Open Recruiting
Job Type Full-Time
Funding Source Permanent
Monthly Salary Commensurate with experience
Job Category Exempt
Required Qualifications: Applicants must specifically address how they meet these required qualifications to meet the requirements of the position.
  • Bachelor’s degree in information technology, business administration, or related field.
  • Minimum of three (3) years’ experience managing or supporting advising or student success technologies in higher education.
  • Demonstrated expertise with advising systems such as EAB Navigate, degree audit platforms, or CRM tools.
  • Strong analytical and problem-solving skills with experience in data reporting and visualization.
Preferred Qualifications
  • Master’s degree in higher education, information technology, business administration, or related field.
  • More than five (5) years’ experience managing or supporting advising or student success technologies in higher education.
  • Experience leading AI technology projects or workflow redesign initiatives in advising or student services.
  • Knowledge of academic advising practices and proactive, humanistic advising models.
  • Training or certification in project management or data analytics.
  • Commitment to technology solutions and user-friendly experiences.
Job Description
Systems Analyst II for Academic Advising & Transitions ensures the effective integration, management, and continuous advancement of advising-related technology systems to support advisors’ daily functions and institutional advising strategies. This role serves as the primary liaison between advising units and campus technology partners, champions automation and workflow improvements, and leverages data analytics to enhance operational efficiency. The position works collaboratively to provide training and technical support that enables advisors to deliver proactive, humanistic, and consistent advising experiences.
Job Duties
Core Responsibilities
  1. Technology Integration and Advocacy
    • Collaborate with campus technology units including the Office of the University Registrar, Division of Student Success, Division of Information Technology, and Admissions (TXST Global) to advocate for advising system needs and improvements.
    • Lead efforts to identify, evaluate, and implement AI solutions that streamline advising workflows and enhance user experience.
    • Ensure advising technology platforms (e.g., EAB Navigate, degree audit tools, etc.) are optimized for advisor and student use.
  2. Workflow Automation and Efficiency
    • Design and manage advising process automation initiatives that reduce administrative burdens and enable advisors to focus on proactive student engagement.
    • Partner with operational and advising leadership to develop efficient workflows supporting caseload management, campaign coordination, and reporting.
    • Monitor system performance and troubleshoot issues to maintain smooth technology operations.
  3. Training and Collaboration
    • Collaborate closely with the Associate Vice Provost for Academic Advising and Transitions (AVPAAT) to integrate technology training into advisor onboarding and ongoing professional development.
    • Provide technical support and guidance to advising staff on the use of advising technologies and data tools.
    • Serve as a resource to advise campus partners on advising technology capabilities and best practices.
    • Maintain and track hardware and other physical assets.
    • Supervise technology Graduate Assistant(s).
  4. Data Analytics and Reporting
    • Utilize data analytics tools to generate actionable insights on advising performance, student engagement, and technology usage.
    • Develop reports and dashboards to inform leadership decision-making and continuous improvement efforts.
    • Support institutional research initiatives related to advising technology and student success.
Key Competencies
  • Technology management and integration
  • Workflow analysis and automation
  • Data-driven decision-making
  • Collaboration and communication
  • Training and technical support
  • Problem solving and innovation
  • Commitment to student-centered, consistent advising
Additional Information to Applicants
Applicants are asked to include three professional references as part of their application to ensure full consideration.
Job Open Date 09/18/2025
Job Close Date (posting closes at midnight)
Open Until Filled Yes
Normal Work Days Monday, Tuesday, Wednesday, Thursday, Friday
Normal Work Hours Start 8:00AM
Normal Work Hours End 5:00PM
Posting Notices
Legal and Required Notices
Texas State University is committed to a policy of non-discrimination and equal opportunity for all persons regardless of race, sex, color, religion, national origin or ancestry, age, marital status, disability, veteran status, or any other basis protected by federal or state law in employment, educational programs, and activities and admissions.

Employment with Texas State University is contingent upon the outcome of record checks and verifications including, but not limited to, criminal history, driving records, education records, employment verifications, reference checks, and employment eligibility verifications.
Why Choose Texas State University?
Join the Texas State Bobcat team and experience a career that offers more than just a job—it’s a path to a brighter future. As a Texas State employee, you’ll enjoy:

Exceptional Benefits: Comprehensive health insurance with 100% premium coverage for employees and 50% for dependents, starting on your first day.
Generous Time Off: Enjoy vacation, holidays, sick leave, and more to maintain a healthy work-life balance.
Wellness and Balance: Access a FREE wellness program, plus mother and family-friendly resources to support your personal well-being.
Professional Growth: Explore a wide range of training, development courses, certifications, and educational support programs.
Welcoming Campus: Become part of a vibrant Bobcat community with numerous social and professional networks.
Tuition Benefits: Take advantage of tuition support for yourself and for your dependent children, making higher education more accessible for your family.
Retirement Security: Secure your future with TRS pension, retirement plans, and voluntary savings options with strong employer contributions.

At Texas State University, you’re not just an employee—you’re a valued member of a thriving and beautiful campus community. Start your journey with us today. https://www.hr.txst.edu/benefits.html
Quick Link https://jobs.hr.txstate.edu/postings/53410
Applicant Document
Required Documents
  1. Resume
  2. Cover Letter
  3. Unofficial Transcripts (all in one document)
  4. List of References

Optional Documents

  1. DD 214/DD1300
  2. Veteran's Preference
  3. Licensure
  4. Certifications
Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Do you have a bachelor’s degree in information technology, business administration, or related field?
    • Yes
    • No
  2. * Do you have a minimum of three (3) years' experience managing or supporting advising or student success technologies in higher education?
    • Yes
    • No
  3. * What level of demonstrated expertise do you have with advising systems such as EAB Navigate, degree audit platforms, or CRM tools.
    • High
    • Moderate
    • Low
    • None
  4. * Describe your analytical and problem-solving skills, specifically in terms of your experience in data reporting and visualization.

    (Open Ended Question)

  5. * Do you have a master's degree in higher education, information technology, business administration, or related field?
    • Yes
    • No
    • In Progress
  6. * Do you have more than five (5) years' experience managing or supporting advising or student success technologies in higher education?
    • 15+ years
    • 10 - 14 years
    • 6 - 9 years
    • 5 years
    • No
  7. * Describe your experience leading AI technology projects or workflow redesign initiatives in advising or student services.

    (Open Ended Question)

  8. * Describe your knowledge of academic advising practices and proactive, humanistic advising models.

    (Open Ended Question)

  9. * List any trainings or certifications that you currently possess related to project management and/or data analytics.

    (Open Ended Question)

  10. * What level of commitment do you have to technology solutions and user-friendly experiences?
    • High
    • Moderate
    • Low
    • None

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