The University of Texas at Dallas
IT Support Specialist I
🇺🇸 Hybrid - Richardson, TX
🕑 Full-Time
💰 $45,000 - $47,000 per Month
💻 Information Technology
🗓️ September 20th, 2025
Edtech.com's Summary
- Perform technical maintenance and troubleshooting of lab computers in OIT Student Labs.
- Test and troubleshoot new system configurations as directed.
- Arrange hardware and software repairs across OIT/Client Services Labs and campus-supported areas.
- Document activities and solutions, contributing to a knowledge base.
- Coordinate problem resolutions with internal IT staff and facilitate communication between users and technical teams.
- Requires working closely with the OIT Student Labs and TEI On-Site Support Services.
- Salary range is $45,000 - $47,000 monthly for a regular full-time position.
- Applicants should hold at least an Associate’s degree or equivalent experience; preferred qualifications include a Bachelor's degree in Information Systems or related field with 1 year experience, or an Associate’s degree with 2 years experience, or 4 years of related experience.
- Hands-on, on-site work with hybrid remote work available after the probationary period.
- Must maintain security and integrity of critical infrastructure according to Texas Business and Commerce Code requirements.
IT Support Specialist I Full Description
IT Support Specialist I Bookmark this Posting Print Preview | Apply for this Job
| Posting Number | S06632P |
|---|---|
| Position Title | IT Support Specialist I |
| Functional Title | |
| Department | Information Technology-Tech Experience & Innovation |
| Salary Range | $45,000 - $47,000 |
| Pay Basis | Monthly |
| Position Status | Regular full-time |
| Location | Richardson |
| Position End Date (if temporary) | |
| Posting Open Date | 09/19/2025 |
| Posting Close Date | |
| Open Until Filled | Yes |
| Desired Start Date | 10/01/2025 |
| Job Summary | The IT Support Specialist I is responsible for providing IT support knowledge/experience for the technical running and maintenance of the OIT Student Labs. The ITSS I is a hands-on technical position that works on advanced technical tasks, conducts research, and other duties as required. This position will coordinate and work in conjunction with the OIT Student Labs and TEI On-Site Support Services. |
| Minimum Education and Experience | Associate’s degree or an equivalent combination of relevant education and experience may be considered. |
| Preferred Education and Experience | Bachelor’s Degree in Information Systems or related field with 1 year of related experience, OR Associate’s Degree in Information Systems or related field with 2 years of related experience, OR 4 years of related experience, OR any equivalent combination of relevant education and/or experience. |
| Other Qualifications | To the extent this position requires the holder to research, work on, or have access to critical infrastructure as defined in Section 117.001(2) of the Texas Business and Commerce Code, the ability to maintain the security or integrity of the critical infrastructure is a minimum qualification to be hired and to continue to be employed in the position. |
| Essential Duties and Responsibilities |
|
| Physical Demands and Working Conditions | |
| Physical Activities | |
| Working Conditions | |
| Additional Information | Position is primarily hands-on, on-site.
Remote Work Eligibility Statement Hybrid Remote Work Available after probationary period. |
| Special Instructions Summary | |
| Important Message | 1) All employees serve as a representative of the University and are expected to display respect, civility, professional courtesy, consideration of others and discretion in all interactions with members of the UT Dallas community and the general public. 2) The University of Texas at Dallas is committed to providing an educational, living, and working environment that is welcoming, respectful, and inclusive of all members of the university community. UT Dallas does not discriminate on the basis of race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, national origin, disability, genetic information, or veteran status in its services, programs, activities, employment, and education, including in admission and enrollment. The University is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities. To request reasonable accommodation in the employment application and interview process, contact the ADA Coordinator. For inquiries regarding nondiscrimination policies, contact the Title IX Coordinator. |
Required fields are indicated with an asterisk (*).
- Resume
- Cover Letter/Letter of Application
Optional Documents
- Veteran Employment Preference - Form DD-214
800 West Campbell Road, AD3.418
Richardson,
TX 75080-3021
.
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