Instructional Design

Learning & Development

Higher Ed

K-12

Sales

Customer Success

Product Development

Software Engineering

Academic Advising

Marketing

Fully Remote

All Jobs

Companies
About Post a job
Existing employer? Sign in
edtech.com
Virginia Tech logo

Virginia Tech

Systems Manager

🇺🇸 Blacksburg, VA

🕑 Full-Time

💰 $75K - $85K

💻 Information Technology

🗓️ August 15th, 2025

Canvas CRM Salesforce

Edtech.com's Summary

Virginia Tech is hiring a Systems Manager to lead the management and integration of enrollment, CRM, learning, and credentialing systems for Continuing and Professional Education programs. The role involves optimizing operations, collaborating with various stakeholders, and overseeing tools such as Canvas, Salesforce, and digital credentialing platforms to enhance system efficiency and reporting.

Highlights
  • Oversee enrollment, CRM, learning management (Canvas), and digital credentialing systems for Continuing and Professional Education.
  • Manage data integration, system reporting, and strategic use of technology solutions.
  • Collaborate with program managers, finance, registration staff, and external partners.
  • Supervise Enrollment Systems Coordinator and manage SharePoint and DocuSign environments.
  • Use Google Analytics to evaluate user engagement and system performance.
  • Required skills include experience with SQL Server Reporting Services, Excel macros, Visual Basic, and scripting languages.
  • Bachelor’s degree in Information Systems, Computer Science, or related field required; Master’s preferred.
  • Experience with Modern Campus, Salesforce, Canvas, and FormAssembly preferred.
  • Salary range $75,000-$85,000 with full-time hours (40+ per week).
  • Position reports to Director of Continuing and Professional Education and requires a criminal conviction check.

Systems Manager Full Description

Job Description
The Systems Manager is responsible for overseeing and managing the systems that support enrollment, learning, client engagement, and digital credentialing for Continuing and Professional Education (CPE) programs at Virginia Tech. This includes primary responsibility for the enrollment system, customer relationship management platform, form processing tools, the learning management system (Canvas), the digital badge and credentialing platform, and other integrated systems.

The role focuses on ensuring the efficient operation, integration, reporting, and strategic use of these systems. The manager serves as a bridge between technical and functional stakeholders, regularly collaborating with program managers, finance, registration staff, and external partners to improve service delivery and operational effectiveness through data-driven and systems-based solutions.

This position reports to the Director of Continuing and Professional Education and supervises the Enrollment Systems Coordinator. This also includes oversight of the department's SharePoint environment for collaborative document management, as well as DocuSign for digital signatures and document workflows. Additionally, the role requires working knowledge of Google Analytics to assess user engagement and digital performance of public-facing systems and forms.

Required Qualifications
• Bachelor’s degree in Information Systems, Computer Science, or related field
• Significant experience with systems management, specifically enrollment and CRM platforms
• Strong understanding of data integration, business process mapping, and reporting
• Demonstrated ability to design, run, and interpret data reports and dashboards
• Experience using tools like SQL Server Reporting Services, Excel macros, Visual Basic, or scripting languages
• Excellent interpersonal, analytical, and problem-solving skills
• Experience managing projects and providing user support and training
• Ability to work with minimal supervision and in a collaborative environment on simultaneous projects

Preferred Qualifications
• Master’s degree in a related field
• Experience managing Modern Campus, Salesforce, Canvas, and/or FormAssembly
• Supervisory experience or demonstrated leadership in a cross-functional team environment
Pay Band
5
Overtime Status
Exempt: Not eligible for overtime
Appointment Type
Restricted
Salary Information
$75,000-$85,000 (Budget Maximum)
Hours per week
40+
Review Date
09/08/2025
Additional Information
 
The successful candidate will be required to have a criminal conviction check.
 
About Virginia Tech
Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges, a school of medicine, a veterinary medicine college, Graduate School, and Honors College. The university has a significant presence across Virginia, including Blacksburg, the greater Washington, D.C. area, the Health Sciences and Technology Campus in Roanoke, sites in Newport News and Richmond, and numerous Extension offices and research centers. A leading global research institution, Virginia Tech conducts more than $500 million in research annually.
Virginia Tech endorses and encourages participation in professional development opportunities and university shared governance.  These valuable contributions to university shared governance provide important representation and perspective, along with opportunities for unique and impactful professional development.

Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, sex (including pregnancy), gender, gender identity, gender expression, genetic information, ethnicity or national origin, political affiliation, race, religion, sexual orientation, or military status, or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or on any other basis protected by law.

If you are an individual with a disability and desire an accommodation, please contact (Shelly Jobst) at (sjobst@vt.edu) during regular business hours at least 10 business days prior to the event.

Similar Jobs

Help Desk Support Technician

Tidewater Community College

🇺🇸 Norfolk, VA

Network Analyst I

University of Denver

🇺🇸 Denver, CO

Technical Support Analyst

Auburn University

🇺🇸 Auburn, AL

SVP, Data & Enterprise Systems

Instructure

🇺🇸 Remote - US

Senior Engineer, RF

Lego

🇺🇸 Hybrid - Boston, MA