Texas State University
Systems Support Specialist II
🇺🇸 San Marcos, TX
🕑 Full-Time
💰 $3,901 - $4,000 per Month
💻 Information Technology
🗓️ July 28th, 2025
Edtech.com's Summary
Texas State University is hiring a Systems Support Specialist II to manage and maintain the Department of English website, collaborate with department leadership on digital and print materials, and provide technical support for classrooms and administrative staff. The role involves website management, event support, troubleshooting hardware and software issues, training users, and acting as a liaison for technology concerns within the department.
Highlights
- Manage, maintain, and update the Department of English website using the university content manager.
- Collaborate with Chair’s office and Director of Communications on digital signage and print materials.
- Provide first-call technical support for classrooms, faculty, and the Liberal Arts Dean’s Office.
- Install, upgrade, and troubleshoot PC and Mac hardware, software, and peripherals.
- Train users on equipment and software applications.
- Required skills include experience with web design, content management systems, Adobe InDesign and Photoshop, and MS Office Suite.
- Experience with both Windows and OSX operating systems is necessary.
- Strong written and verbal communication skills to explain technical information to non-technical audiences.
- Monthly salary ranges from $3,901 to $4,000.
- Preferred qualifications include document design experience and knowledge of university systems.
Systems Support Specialist II Full Description
Systems Support Specialist II
Please see Special Instructions for more details.
Please provide a cover letter detailing how you meet the required qualifications, resume, portfolio of design work, and a list of three references.
Posting Number | 2025652
Posting/Functional Title | Systems Support Specialist II
University Pay Plan Title | Systems Support Spec II
Location | San Marcos
Department | English
Recruitment Type | Open Recruiting
Job Type | Full-Time
Funding Source | Permanent
Monthly Salary | $3,901 - $4,000
Job Category | Non-Exempt
Required Qualifications: Applicants must specifically address how they meet these required qualifications to meet the requirements of the position. | Experience designing/maintaining websites. Experience using content managers for web design. Knowledge of Adobe Products, including InDesign and Photoshop. Knowledge of MS Office Suite. Experience installing/troubleshooting/maintaining computers and peripherals, including printers. Strong written and verbal skills, with ability to present technical information clearly to a non-technical audience. Experience with both Windows and OSX operating systems. Strong organizational skills.
Preferred Qualifications | Proven experience with document design. Knowledge of university systems.
Job Description | The Systems Support Specialist II acts as site owner for the Department of English website and collaborates with Chair’s office and Director of Communications to ensure the site is up-to-date and accurate. The support specialist works with the Chair’s office, Director of Communications, and other department staff to provide support for digital/print materials for departmental events. In addition, the support specialist is responsible for providing first-call support for Department of English classrooms and the Dean’s Office staff. The support specialist works closely with the Microcomputer Lab Coordinator to ensure that all technology concerns are resolved in a timely fashion.
Job Duties | Manage, maintain, and update departmental website(s) using the university content manager. Manage rotation of digital signs with the Director of Communications. Submit and manage print orders at request of Chair’s office and Director of Communications. Provide first-line support for Liberal Arts Dean’s Office. Maintain inventory of hardware for Liberal Arts Dean’s Office and Liberal Arts Advising Center. Manage events calendar on the department website. Provide support to the Director of Communications and Chair’s office for materials for departmental events using InDesign and/or Photoshop. Install, upgrade, and troubleshoot PC/Mac hardware, software, and peripherals. Train users on equipment and software. Provide first-line support for faculty members experiencing problems in classrooms. Act as liaison between faculty and ITAC for classroom concerns; escalate any issues to the necessary representatives and; ensure that all classroom issues are resolved in a timely fashion. Act as back-up support for Microcomputer Lab Coordinator. Perform other duties as assigned.
Additional Information to Applicants | Please provide a cover letter detailing how you meet the required qualifications, resume, portfolio of design work, and a list of three references.
Job Open Date | 07/25/2025
Job Close Date (posting closes at midnight) | 08/15/2025
Open Until Filled | Yes
Normal Work Days | Monday, Tuesday, Wednesday, Thursday, Friday
Normal Work Hours Start | 8:00AM
Normal Work Hours End | 5:00PM
Posting Notices |
Legal and Required Notices | Texas State University is committed to a policy of non-discrimination and equal opportunity for all persons regardless of race, sex, color, religion, national origin or ancestry, age, marital status, disability, veteran status, or any other basis protected by federal or state law in employment, educational programs, and activities and admissions.
Employment with Texas State University is contingent upon the outcome of record checks and verifications including, but not limited to, criminal history, driving records, education records, employment verifications, reference checks, and employment eligibility verifications.
Why Choose Texas State University? | Join the Texas State Bobcat team and experience a career that offers more than just a job—it’s a path to a brighter future. As a Texas State employee, you’ll enjoy:
Exceptional Benefits: Comprehensive health insurance with 100% premium coverage for employees and 50% for dependents, starting on your first day.
Generous Time Off: Enjoy vacation, holidays, sick leave, and more to maintain a healthy work-life balance.
Wellness and Balance: Access a FREE wellness program, plus mother and family-friendly resources to support your personal well-being.
Professional Growth: Explore a wide range of training, development courses, certifications, and educational support programs.
Welcoming Campus: Become part of a vibrant Bobcat community with numerous social and professional networks. Tuition Benefits: Take advantage of tuition support for yourself and for your dependent children, making higher education more accessible for your family.
Retirement Security: Secure your future with TRS pension, retirement plans, and voluntary savings options with strong employer contributions.
At Texas State University, you’re not just an employee—you’re a valued member of a thriving and beautiful campus community. Start your journey with us today. https://www.hr.txst.edu/benefits.html
Quick Link | https://jobs.hr.txstate.edu/postings/53742
Posting/Functional Title | Systems Support Specialist II
University Pay Plan Title | Systems Support Spec II
Location | San Marcos
Department | English
Recruitment Type | Open Recruiting
Job Type | Full-Time
Funding Source | Permanent
Monthly Salary | $3,901 - $4,000
Job Category | Non-Exempt
Required Qualifications: Applicants must specifically address how they meet these required qualifications to meet the requirements of the position. | Experience designing/maintaining websites. Experience using content managers for web design. Knowledge of Adobe Products, including InDesign and Photoshop. Knowledge of MS Office Suite. Experience installing/troubleshooting/maintaining computers and peripherals, including printers. Strong written and verbal skills, with ability to present technical information clearly to a non-technical audience. Experience with both Windows and OSX operating systems. Strong organizational skills.
Preferred Qualifications | Proven experience with document design. Knowledge of university systems.
Job Description | The Systems Support Specialist II acts as site owner for the Department of English website and collaborates with Chair’s office and Director of Communications to ensure the site is up-to-date and accurate. The support specialist works with the Chair’s office, Director of Communications, and other department staff to provide support for digital/print materials for departmental events. In addition, the support specialist is responsible for providing first-call support for Department of English classrooms and the Dean’s Office staff. The support specialist works closely with the Microcomputer Lab Coordinator to ensure that all technology concerns are resolved in a timely fashion.
Job Duties | Manage, maintain, and update departmental website(s) using the university content manager. Manage rotation of digital signs with the Director of Communications. Submit and manage print orders at request of Chair’s office and Director of Communications. Provide first-line support for Liberal Arts Dean’s Office. Maintain inventory of hardware for Liberal Arts Dean’s Office and Liberal Arts Advising Center. Manage events calendar on the department website. Provide support to the Director of Communications and Chair’s office for materials for departmental events using InDesign and/or Photoshop. Install, upgrade, and troubleshoot PC/Mac hardware, software, and peripherals. Train users on equipment and software. Provide first-line support for faculty members experiencing problems in classrooms. Act as liaison between faculty and ITAC for classroom concerns; escalate any issues to the necessary representatives and; ensure that all classroom issues are resolved in a timely fashion. Act as back-up support for Microcomputer Lab Coordinator. Perform other duties as assigned.
Additional Information to Applicants | Please provide a cover letter detailing how you meet the required qualifications, resume, portfolio of design work, and a list of three references.
Job Open Date | 07/25/2025
Job Close Date (posting closes at midnight) | 08/15/2025
Open Until Filled | Yes
Normal Work Days | Monday, Tuesday, Wednesday, Thursday, Friday
Normal Work Hours Start | 8:00AM
Normal Work Hours End | 5:00PM
Posting Notices |
Legal and Required Notices | Texas State University is committed to a policy of non-discrimination and equal opportunity for all persons regardless of race, sex, color, religion, national origin or ancestry, age, marital status, disability, veteran status, or any other basis protected by federal or state law in employment, educational programs, and activities and admissions.
Employment with Texas State University is contingent upon the outcome of record checks and verifications including, but not limited to, criminal history, driving records, education records, employment verifications, reference checks, and employment eligibility verifications.
Why Choose Texas State University? | Join the Texas State Bobcat team and experience a career that offers more than just a job—it’s a path to a brighter future. As a Texas State employee, you’ll enjoy:
Exceptional Benefits: Comprehensive health insurance with 100% premium coverage for employees and 50% for dependents, starting on your first day.
Generous Time Off: Enjoy vacation, holidays, sick leave, and more to maintain a healthy work-life balance.
Wellness and Balance: Access a FREE wellness program, plus mother and family-friendly resources to support your personal well-being.
Professional Growth: Explore a wide range of training, development courses, certifications, and educational support programs.
Welcoming Campus: Become part of a vibrant Bobcat community with numerous social and professional networks. Tuition Benefits: Take advantage of tuition support for yourself and for your dependent children, making higher education more accessible for your family.
Retirement Security: Secure your future with TRS pension, retirement plans, and voluntary savings options with strong employer contributions.
At Texas State University, you’re not just an employee—you’re a valued member of a thriving and beautiful campus community. Start your journey with us today. https://www.hr.txst.edu/benefits.html
Quick Link | https://jobs.hr.txstate.edu/postings/53742
Applicant Document
Required Documents
- Resume
- Cover Letter
- Portfolio
- List of References
Optional Documents
- DD 214/DD1300
- Veteran's Preference
- Licensure
- Certifications
Supplemental Questions
Required fields are indicated with an asterisk (*).
- How did you hear about this employment opportunity?
- The Chronicle of Higher Education
- InsideHigherEd.com
- HigherEdJobs.com
- Diverse Issues in Higher Education
- InsightintoDiversity.com
- Texas Workforce Commission-Work in Texas
- Colleague, friend, and/or personal referral
- Other (Please Specify in follow up question below)
- Please Specify: (enter "NA" if not applicable)
(Open Ended Question) - * Do you have experience in designing/maintaining websites?
- Extensive experience
- Moderate experience
- Some experience
- No experience
- * Do you have experience using content managers for web design?
- Extensive experience
- Moderate experience
- Some experience
- No experience
- * Do you have knowledge of Adobe Products, including InDesign and Photoshop?
- Extensive Knowledge
- Moderate Knowledge
- Some Knowledge
- No Knowledge
- * Do you have knowledge of MS Office Suite
- Extensive Knowledge
- Moderate Knowledge
- Some Knowledge
- No Knowledge
- * Do you have experience installing/troubleshooting/maintaining computers and peripherals, including printers.
- Extensive experience
- Moderate experience
- Some experience
- No experience
- * Do you have strong written and verbal skills, with ability to present technical information clearly to a non-technical audience?
- Strong technical communication skills
- Moderate technical communication skills
- Some technical communication skills
- No technical communication skills
- * Do you have experience with both Windows and OSX operating systems?
- Extensive experience
- Moderate experience
- Some experience
- No experience
- * Do you have strong organizational skills?
- Strong organizational skills
- Moderate organizational skills
- Some organizational skills
- No organizational skills
- Do you have proven experience with document design? If so, please explain below.
(Open Ended Question) - Do you have knowledge of university systems? If so, please explain below.
(Open Ended Question)
Similar Jobs
Director Systems Engineering - OIT Department Only Search - 527122
University of Alabama
🇺🇸 Tuscaloosa, AL
IT Support Technician
Virginia Tech
🇺🇸 Blacksburg, VA
IT Support Technician
Virginia Tech
🇺🇸 Blacksburg, VA
Senior Data Engineer
Adtalem Global Education
🇺🇸 Hybrid - Lisle, IL
Salesforce Administration Manager
KnowBe4
🇺🇸 Clearwater, FL
