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edtech.com
Loram Maintenance of Way, Inc. logo

Loram Maintenance of Way, Inc.

Technical Instructional Designer

🇺🇸 Hybrid - Hamel, MN

🕑 Full-Time

💰 TBD

💻 Instructional Design

🗓️ October 23rd, 2025

Storyline Vyond

Edtech.com's Summary

Loram is hiring a Technical Instructional Designer to develop curriculum and training programs for customer care teams and clients, focusing on enhancing operational competencies and technical skills. The role involves collaborating with various departments to design blended learning solutions, develop performance metrics, and support workforce preparation for operational and maintenance tasks.

Highlights
  • Design and develop training curriculum and teaching plans for machine operations and maintenance.
  • Collaborate with Production, Engineering, and Operations teams to identify training needs and update training according to changes in policies, safety, and technology.
  • Create assessment tools to measure training effectiveness and skill retention.
  • Develop and facilitate train-the-trainer courses and various delivery methods including CBT and workshops.
  • Manage contract Instructional Designers and oversee multiple training projects.
  • Support e-authoring and multimedia content creation using Adobe Creative Suite, Lectora, Articulate Storyline, Vyond, and video production tools.
  • Conduct training needs assessments and create storyboards for stakeholder visualization.
  • Build partnerships with Quality, Safety, Engineering, Production, and Operations departments to enhance training innovation.
  • Participate in continuous improvement initiatives and adjust training curricula accordingly.
  • Provide training and expert consultation on instructional design principles and learning program development.

Technical Instructional Designer Full Description

Technical Instructional Designer

Job ID: req5002
Job Category: Corporate
Location: Hamel, MN, US

Job Title: Technical Instructional Designer
FLSA Status: Exempt
Department: Human Resources
Reports to: Manager, Learning & Development

Flex Work Eligible! This position qualifies for the Flexible Work Policy. Employees receive 75 workdays annually to work remote! The initial amount of days is prorated for the first year based on start date. 

GENERAL DESCRIPTION / PURPOSE:
The Technical Instructional Designer is responsible for developing curriculum and training programs for Loram’s customer care teams and customers. This role focuses on enhancing the competencies and skills of team members by designing effective blended learning solutions that support Loram’s Operations programs. The position ensures superior workforce preparation through the development of performance metrics, particularly for technically skilled employees.

Functional & Technical Skills
  • Collaborate with Production, Engineering, and Operations teams to identify training needs related to operational and maintenance work, as well as changes in policies, procedures, regulations, safety initiatives, and technologies.
  • Design and develop training curriculum, modules, and teaching plans for machine operations and maintenance.
  • Rapidly synthesize and create course content based on input from subject matter experts, written materials, previous training courses, interviews, and other resources.
  • Develop and facilitate train-the-trainer courses to ensure effective knowledge transfer.
  • Create instructional outlines and determine appropriate delivery methods, including individual training, group instruction, computer-based training (CBT), lectures, demonstrations, meetings, and workshops.
  • Develop assessment tools to measure trainee progress, ensure skill retention, and evaluate the effectiveness of training programs.
  • Conduct training needs assessments, design effective learning solutions, and create storyboards to help stakeholders visualize the final product.

Operational Excellence
  • Build and maintain collaborative partnerships with Quality, Safety, Engineering, Production, and Operations teams to drive innovation in training delivery.
  • Manage contract Instructional Designers and oversee multiple projects simultaneously.
  • Participate in continuous improvement initiatives with Quality teams and adjust training curriculum accordingly.
  • Train others in instructional design principles, content development, and learning program production while providing expert consultation on program measurement, visualization, and multi-modal delivery.
  • Support e-authoring tools and multimedia content creation, including Adobe Creative Suite, Lectora, Articulate Storyline, Vyond, and video production (staging, shooting, and editing).

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