Technical Product Manager

Edtech.com's Summary

Ellucian is hiring a Technical Product Manager. This role involves leading the strategy and development of Ellucian's Integration Platform as a Service, including the Ethos Data Connect low-code integration solution. The Product Manager collaborates with customers, internal teams, and partners to drive the product roadmap, conduct research, and ensure successful customer adoption and value realization.

Highlights

Lead product strategy and go-to-market planning for the Integration Platform and Ethos Data Connect.
Own and prioritize the product backlog and roadmap, defining themes and initiatives with value-oriented OKRs.
Write epics and stories to support delivery of product initiatives.
Collaborate with customers for product validation and to address challenges.
Work closely with R&D and UX teams to build roadmaps, plan releases, and deliver solutions.
Evangelize the product through presentations and support sales with product expertise.
Partner with solution success leaders to ensure customer adoption, satisfaction, and value realization.
Require 2+ years of Product Management experience and 2+ years in integrations, orchestration services, or API management.
Expertise in building extensible SaaS solutions and researching product ideas into business cases.
Strong communication skills for both technical and non-technical audiences, ability to collaborate across boundaries, and data-driven decision making.
Benefits include comprehensive health coverage, Christmas bonus, saving fund, monthly food coupon, vacation days, flexible contributions to health, financial or learning interests, diversity programs, parental leave, employee referral bonuses, tuition reimbursement, and professional development opportunities.

Technical Product Manager Full Description

About Ellucian

Ellucian is a global market leader in education technology. We power innovation for higher education, partnering with more than 2,800 customers across 50 countries and serving over 20 million students. Ellucian's AI-powered platform, trained on the richest dataset available in higher education, drives efficiency, personalized experiences, and strengthened engagement for all students, faculty and staff.

Fueled by decades of experience with a singular focus on the unique needs of learning institutions, the Ellucian platform features best-in-class SaaS capabilities and delivers insights needed now and into the future. These solutions and services span the entire student lifecycle, from student recruitment, enrollment, and retention to workforce analytics, fundraising, and alumni engagement.

Ellucian's innovative solutions, vast ecosystem of partners, and user community of more than 45,000 provide best practices leading to greater institutional success and achieving better student outcomes.

About the Opportunity

Ellucian is seeking a Technical Product Manager to join our SaaS Platform team to work with our customers, internal teams, and partners to drive our the strategy and development of our Integration Platform as a Service, Ellucian Ethos and it's low-code integration solution: Ethos Data Connect. Individual should be innovative, hands-on and driven to delight customers. Individual should be innovative, hands-on, technical, and driven to delight customers. This person will be tasked with understanding the market, working with internal and external stakeholders, and driving the roadmap and delivery of our Integration Platform. The Product Manager will collaborate with Ellucian R&D, UX, Marketing, and Sales to deliver high-value customer-centric solutions, while engaging across Ellucian teams to ensure customer and product success. Conduct customer research, product discovery and synthesize market factors into a cohesive product strategy.

Where you will make an impact

Our product strategy and go to market

Own the product backlog and roadmap

Write product themes/initiatives complete with value oriented OKRs

Write epics and stories to support completion of initiatives

Collaborate with customers for product validation and to understand/solve challenges

Prioritize development activities to continuously deliver value to customers

Work collaboratively with R&D and UX to build roadmaps and plan releases

Evangelize for the product through in-person and virtual presentations and engagements

Support the sales process with product expertise

Collaborate with solution success team, comprised of leaders across all phases of the customer journey, to achieve successful customer adoption, value realization, satisfaction and overall solution health

What you will bring

2+ years experience in Product Management

2+ years experience in integrations, job orchestration services, or API management

Expertise in building extensible solutions in the SaaS space

Experience researching product ideas and turning them into compelling business cases

Experience building extensibility frameworks, search, and other core services

Experience applying the JTBD framework is a plus

Outstanding communication skills, written and verbal

Ability to communicate with technical and non-technical audiences

Ability to collaborate across organizational boundaries

Ability to work in a fast paced environment and balance and prioritize ones time

Curious, willing to ask questions and take feedback, and driven to delight customers

Outcome-focused, with customer value always in mind

Ability to simplify complex challenges and technologies into simpler outcomes and stories to drive shared understandings

Able to confidently demonstrate products, and influence senior management, and other internal or external stakeholders

Experience communicating product vision and decisions across geographically distributed teams

Process-oriented decision-maker who relies on data

Ability to balance conflicting priorities and work independently

What makes #Ellucianlife

Comprehensive health coverage: family major medical expenses, dental and life insurance.

Christmas bonus 30 days

Saving fund

Monthly food coupon

15 workdays vacation

Thrive Flex Program that allows you to contribute towards your health, financial or learning interests

5 charitable days to support the community that supports us

Diversity and inclusion programs that promote employee resource groups such as: Women in Technology, Pride and Go Green to name a few.

Parental leave

Employee referral bonuses to encourage the addition of great new people to the team

We Foster a learning culture with:

Tuition Reimbursement Assistance

Professional development opportunities

What makes #Ellucianlife

Comprehensive health coverage: family major medical expenses, dental and life insurance.Christmas bonus 30 daysSaving fundMonthly food coupon15 workdays vacationThrive Flex Program that allows you to contribute towards your health, financial or learning interests5 charitable days to support the community that supports usDiversity and inclusion programs that promote employee resource groups such as: Women in Technology, Pride and Go Green to name a few.Parental leaveEmployee referral bonuses to encourage the addition of great new people to the teamWe Foster a learning culture with: Tuition Reimbursement Assistance Professional development opportunities

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Original Job Description