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University of Idaho

Technical Product Manager, Financial Aid

🇺🇸 Moscow, ID

🕑 Full-Time

💰 $72K

💻 Product Development

🗓️ January 10th, 2026

CRM SQL Python

Edtech.com's Summary

University of Idaho is hiring a Technical Product Manager, Financial Aid. This role coordinates the planning, design, and development of software applications, managing products or product families to ensure reliable, secure, and scalable business-critical systems. The position requires collaboration with cross-functional teams to align technology solutions with the university's growth and business needs.

Highlights
  • Coordinate planning, design, development, and testing of software applications
  • Define product vision and roadmap, prioritize features, and manage product backlog
  • Serve as liaison between department stakeholders and IT development team
  • Collaborate across teams to support independent decision-making and application administration
  • Provide high-level reporting to university departments
  • Required experience: 3+ years in technical or functional support of software applications
  • Preferred qualifications: 5+ years in technical or functional leadership, Bachelor's in Business or related field, Agile and ITIL certifications
  • Experience with Ellucian Banner ERP, Scholarship Universe, SoftDocs, Slate, Tableau, Oracle, AI development, Agile methodologies, command line tools, reporting tools, and version control (e.g., Git)
  • Pay range: $71,535 annually or higher, commensurate with experience
  • Department: Student Financial Aid within Vice Provost for Strategic Enrollment Management

Technical Product Manager, Financial Aid Full Description

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Position Details
Position Information
Internal Posting?
Posting Number SP005142P
Position Title Technical Product Manager, Financial Aid
Division/College Vice Provost for Strategic Enrollment Management
Department Student Financial Aid
Location Moscow
Posting Context Statement
Welcome to Student Financial Aid Services and Strategic Enrollment Management! Working here means becoming part of a dedicated group that helps authorize over $100 million in financial aid each year, supporting the hopes and dreams of thousands of students. Be part of the SFAS leadership team as a Technical Product Manager, the primary point of contact for technical solutions and operational efficiencies. Work with curious and passionate staff to develop novel solutions to technical challenges. This role is an opportunity to apply your customer service and technical skills while gaining experience in the niche field of Financial Aid Technology Management. If you enjoy solving problems and helping other people, we want to hear from you!
Position Overview
This position coordinates the planning, design, and development of software applications. This position is responsible for the success of a product or family of products. This position will work closely with cross-functional business leaders, peers and technology leadership to ensure systems are positioned for the growth of the university. This includes performing or supervising analysis, design, development, and testing, to ensure the deployment of reliable, secure, and scalable business-critical applications and platforms. The Technical Product Manager works in a collaborative environment with business and technology owners and fosters a culture of teamwork and support across the university and within the technology team.

This position is a blend of product and project leadership and will require partnering with cross functional teams to achieve high performance levels with application services and support the alignment of team activities with the university’s business needs.
Duties may include:
  • Understand and represent user needs
  • Define a vision and roadmap for a product
  • Align stakeholders around the vision for the product
  • Prioritize product features and capabilities
  • Manage a product backlog
  • Oversee development stages and evaluate progress
  • Serve as a liaison between department stakeholders and the Office of Information Technology development team
  • Collaborate across teams to empower independent decision-making
  • Administer applications
  • Provide high level reporting to departments across the university
  • Other duties as assigned
Unit URL
Position Qualifications
Required Experience
  • Three years working with software applications in a technical or functional support role
  • Prioritizing work and ensuring projects and workloads are completed on time

Required Education
  • High School Diploma or equivalent

Required Other
  • None
Additional Preferred
  • Five or more years of experience working with software applications in a technical or functional leadership role
  • Bachelor’s degree in Business, Management of Information Systems, Information Technology, or a related field
  • Agile Certification (e.g., Product Owner, Scrum Master or similar)
  • ITIL Certification
  • Translating business to technical requirements and vice versa
  • Working as part of a project team
  • Collaborating with stakeholders across functional areas

Experience with:
  • Ellucian Banner ERP, Scholarship Universe, SoftDocs, Slate, Tableau, Oracle
  • Agentic AI or AI development
  • Agile Methodologies such as managing a product backlog and writing user stories
  • Command line, shell scripts, python
  • Using enterprise reporting tools such as Power BI, Argos or SQL Developer
  • Understanding the relationships between ERP, CRM, CMS, third-party solutions, relational databases
  • Source Code Control / Versioning tools (e.g., Git).

Physical Requirements & Working Conditions
  • None
Degree Requirement Listed degree qualification is required at time of hire
Posting Information
FLSA Status Exempt
Employee Category Exempt
Pay Range $71,535 annually or higher commensurate with experience
Type of Appointment Fiscal Year
FTE
1
Full Time/Part Time Full Time
Funding
A visa sponsorship is available for the position listed in this vacancy. No
Posting Date 01/09/2026
Closing Date
Open Until Filled Yes
Special Instructions to Applicants
This position is posted as open until filled, however, applications submitted on or before January 25, 2026 will receive priority consideration.

Position will remain open until a suitable pool of candidates is identified.

Applicants:
Applicants must upload the following documents to their online application and respond to all supplemental questions.

1. Detailed Resume: summarizing your education and related work experience
2. Professional References: names and contact information for 3 professional references
3. Supplemental Questions: responses to supplemental questions will be used to assess applicant qualifications for this position.

If you would like to view a full copy of the job description, please reach out to the search coordinator at kingham@uidaho.edu
Applicant Resources https://www.uidaho.edu/human-resources/careers/applicant-resources
Background Check Statement
Applicants who are selected as final possible candidates must be able to pass a criminal background check.
EEO Statement
The University of Idaho is an equal employment opportunity employer, including veterans and individuals with disabilities.
Applicant Documents
Required Documents
  1. Resume/CV
  2. List of References

Optional Documents

  1. Cover Letter/Letter of Application
Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * How did you hear about this employment opportunity?
    • Academic Careers
    • Association of Public and Land Grant Universities (APLU)
    • Chronicle
    • Facebook
    • HigherEd/Academic Impressions
    • Higher Ed Jobs
    • Idaho Department of Labor/Job Service including Job Central or Idaho Works (Idahoworks.gov)
    • Indeed.com
    • Inside Higher Ed
    • LinkedIn
    • Newspaper
    • Other Venue
    • Professional Listservs (Ex: NACUBO, AAAE, ISMC, etc.)
    • University of Idaho Website
    • University of Idaho Daily Register
    • University of Idaho Employee
    • Word of Mouth
    • Militaryjob.com
    • DSPSjobs.com
    • Higher Education Recruitment Consortium (HERC)
  2. * Were you referred to this employment opportunity by a current University of Idaho employee? If so, please provide their name and department.

    (Open Ended Question)

  3. * What is your highest level of completed education?
    • High School Diploma or GED
    • Associates Degree
    • Bachelors Degree
    • Masters Degree
    • PhD
  4. * Required Qualification: Please describe in detail your minimum 3 years of experience with software applications in a technical of functional support role.

    (Open Ended Question)

  5. * Required Qualification: Please describe your experience prioritizing work and ensuring projects and workloads are completed on time.

    (Open Ended Question)

  6. * Preferred Qualification: Please describe in detail your 5 or more years of experience with software applications in a technical or functional leadership role.

    (Open Ended Question)

  7. * Preferred Qualification: Do you have a Bachelor's degree in Business, Management Information Systems, Information Technology or a related field?
    • Yes
    • No
  8. * Preferred Qualification: Do you have Agile Certification (e.g. Product Owner, Scrum Master, or similar)?
    • Yes
    • No
  9. * Preferred Qualification: Do you have ITIL Certification?
    • Yes
    • No
  10. * Preferred Qualification: Please describe your experience working as part of a project team.

    (Open Ended Question)

  11. * Preferred qualification: Please describe your experience collaborating with stakeholders across functional areas.

    (Open Ended Question)

  12. * Preferred Qualification: Please describe your experience with the following: Ellucian Banner ERP, Scholarship Universe, SoftDocs, Slate, Tableau Oracle: Agentic AI or AI development; Agile methodologies; using enterprise reporting tools such as Power BI, Argos, or SQL Developer; Source Code Control/Versioning tools (e.g. Git).

    (Open Ended Question)

  13. * Preferred Qualification: Please explain what experience you may have translating business to technical requirements and vice versa.

    (Open Ended Question)

University of Idaho Human Resources
Moscow, ID 83844-4332
(208) 885-3638
employment@uidaho.edu

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