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Weber State University
Technical Support Specialist
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Edtech.com's Summary
Weber State University is hiring a Technical Support Specialist. The role involves providing computer desktop support, system monitoring, and performing various technical support and troubleshooting tasks with provided job training. The position requires a commitment to working at least 20 hours per week, with flexible shift schedules compatible with class hours.
Highlights
- Provide computer desktop support, system monitoring, and diverse troubleshooting services.
- Receive job training; no prior technical experience necessary.
- Work minimum 20 hours per week with flexible schedules; availability during core hours (8:00 AM–6:00 PM, Monday to Friday) is required.
- Hourly pay starts at $14.75 with a $0.25 raise after initial training.
- Must hold a high school diploma or equivalent.
- Customer service experience and computer troubleshooting skills are preferred.
- Position categorized as hourly/work study with 12 months of employment per year.
- No background check required for this position.
- Job includes sedentary work with minimal physical demands and no exposure to adverse environmental conditions.
- Applicants will complete supplemental questions regarding computer knowledge, troubleshooting experience, customer service, and availability.
Technical Support Specialist Full Description
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Position Details
WSU's Commitment to Equal Opportunity
Weber State University is an Equal Opportunity Employer committed to creating an environment welcoming to all individuals. We strive to create a culture where everyone feels valued and appreciated. All qualified applicants will receive consideration for employment without regard to protected categories, such as disability, sex, sexual orientation, gender identity, race, religion, national origin, veterans status, or others, as required by law and university policy (see Weber State University's Policy and Procedure Manual 3-32).
Position Information
| Position Title | Technical Support Specialist |
|---|---|
| Requisition Number | H00938P |
| Position Category | Hourly/Work Study |
| Campus Location | Weber State University - Ogden, UT |
| Hours per week | 20-28 |
| Months per year | 12 |
| Alternate work schedule | |
| Pay Grade | |
| Salary | |
| Hourly Pay Rate | $14.75, $0.25 raise after initial training. |
| FLSA | |
| Job Summary/Basic Function | This part-time job is a great introduction to the technical field! Duties include computer desktop support, system monitoring, and a wide variety of technical support and troubleshooting tasks. Job training will be provided, so no previous technical experience is required. Applicants must be available to work a minimum of 20 hours per week. Shift schedules are flexible to work around class schedules, but we are seeking an applicant that can work during a portion of our core hours (8:00 AM – 6:00 PM M-F). |
| Required Qualifications | High School diploma or equivalent. |
| Preferred Qualifications | Prefer past customer service experience and computer troubleshooting skills |
| Background Check? | No |
Posting Detail Information
| Job Open Date | 09/21/2026 |
|---|---|
| Review Date | 09/23/2026 |
| Job Close Date | 10/21/2026 |
| Open Until Filled | |
| Quick Link for Direct Access to Posting | https://jobs.weber.edu/postings/11210 |
| Notes to Applicant | To apply, complete the online application, attach a resume, and the names and contact information for three references. You may also attach an optional cover letter. If you are hired, please keep in mind that you will need to complete the appropriate documents in payroll prior to being paid. The screening of applicants will begin immediately. Starting wage is $14.75 per hour with a $.25/hr raise after initial training. |
ADA Essential Job Function
Supplemental Questions
ADA Essential Job Function
| Physical Activity of this position | Operate, activate, use, prepare, inspect, place, detect, or position. , Expressing or exchanging ideas. Those activities in which they must convey detailed or important instructions to other workers accurately or quickly. , Ability to receive detailed information with or without assistance. |
|---|---|
| Physical Requirements of this position | Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or consistently to move objects, including the human body. Sitting most of the time. Walking and standing only occasionally if ever. |
| Visual Acuity Requirements including color, depth perception and field of vision. | Required to perform activities such as preparing and analyzing data and figures; transcribing; using a computer terminal; extensive reading. |
| The conditions the worker will be subject to in this position. | None. The worker is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work). |
Required fields are indicated with an asterisk (*).
- *
Please give a detailed description of your computer knowledge, including software programs with which you are familiar.
(Open Ended Question)
- *
What is your operating system of choice and why? Do you have any experience with Windows, Mac, and/or Linux? Please briefly describe the level of experience you have with each.
(Open Ended Question)
- *
Please describe an experience you have had troubleshooting a computer or technical problem for someone else. What things did you try and how did you finally resolve the problem?
(Open Ended Question)
- *
Please describe any previous experience you have working in a customer service enviornment
(Open Ended Question)
- *
Are you a student at Weber State University? If so, what is your major? When is your anticipated graduation date?
(Open Ended Question)
- *
What is your availability to work during the current semester (days of the week, hours of the day)?
(Open Ended Question)
Required Documents
- Resume
- List of References with Contact Info
Optional Documents
- Cover Letter
3848 Harrison Blvd. Ogden, Utah 84408
(801) 626-6000
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