Edtech.com's Summary

StreetLight is hiring a Technical Trainer to design, develop, and deliver training programs that help customers effectively use StreetLight's transportation data products. The role involves creating engaging instructional content, collaborating across teams, managing training logistics, and continuously improving instructional strategies.

Highlights

Develop and deliver live and online training programs for StreetLight products.
Create clear, engaging instructional content in partnership with cross-functional teams.
Manage logistics, scheduling, and performance analytics for training sessions.
Experience with instructional design for enterprise software, especially data analysis products.
Comfort delivering technical training to technical audiences including developers.
Preferred experience with LMS platforms, Vimeo, Camtasia, WalkMe, and Salesforce.
Knowledge of transportation data and the transportation industry is a plus.
Strong content development skills and familiarity with relevant instructional design tools.
Base salary range: $90,000 to $130,000, with additional benefits and performance bonuses.
Ability to develop and maintain instructional standards, meet deadlines, and manage multiple projects.

Technical Trainer Full Description

Technical Trainer

Location

San Francisco, California, United States

Capabilities

Digital and Data

Office Setup

Remote

Job ID

#26008

At Jacobs, we're challenging today to reinvent tomorrow by solving the world's most critical problems for thriving cities, resilient environments, mission-critical outcomes, operational advancement, scientific discovery and cutting-edge manufacturing, turning abstract ideas into realities that transform the world for good.

Your impact

At StreetLight, we’re on a mission to help our customers make smarter transportation decisions — and we need a Technical Trainer who can bring that mission to life! We're looking for someone who can design, develop, and deliver top-notch training experiences, both online and in person, to ensure our customers feel confident and empowered when using our products.

If you have a strong background in instructional design for enterprise software and love creating learning experiences that are engaging, accessible, and effective, this role is for you! You'll collaborate with teams across the company to craft content tailored for different audiences, deliver training sessions, and continuously refine our instructional strategies.

Location: Remote within the United States

Responsibilities:

Develop and deliver live and online training programs to help customers get the most out of StreetLight products and solutions.
Partner with teams across the company to create clear, engaging instructional content.
Ensure effective content use and reuse from or within other areas, such as product marketing, customer support, training, and information development.
Contribute to the evolution of instructional strategies and approaches, design patterns, and standards and best practices
Manage logistics, scheduling, and performance analytics for training sessions.

Here's what you'll need

Experience developing instructional content for enterprise software, specifically for data analysis products.
Comfort developing and delivering instructional content for technical audiences, including developers.
Experience rolling out and delivering programs, including process and technical training.
Strong content development skills and familiarity with related tools and technologies.
Strong interest in the customer and user experience and instructional design.
A focus on quality and detail within a fast-paced environment.
A customer-first mindset—ensuring our users have a smooth and informative learning experience.
The ability to develop and maintain standards, guidelines, and design systems.
The ability to meet deadlines, work within multiple delivery tracks, and juggle multiple projects at once.

Preferred Skills:

Experience with LMS platforms, Vimeo, Camtasia, WalkMe, and Salesforce
Familiarity with transportation data and the transportation industry
Knowledge of web development, HTML5 (HTML/CSS/JS) is a plus
Knowledge of WalkMe and Paligo is a plus
Knowledge of Design Thinking is a plus
Understanding of accessibility standards and WCAG compliance is a plus

#LI-AK1

Jacobs’ health and welfare benefits are designed to invest in you and in the things you care about. Your health. Your well-being. Your security. Your future. Eligible employees and their dependents may elect medical, dental, vision, and basic life insurance. Employees are able to enroll in our company’s 401k plan, and, if eligible, a deferred compensation plan and Executive Deferral Plan. Employees will also receive 17 days of vacation per year, seven paid holidays, plus floating holidays and caregiver leave. Hired applicants will be able to purchase company stock and have the opportunity to receive a performance discretionary bonus.

The base salary range for this position is $90,000.00 to $130,000.00. This range reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Locations

CityState
Country
San Francisco | California | United States

Original Job Description

Technical Trainer

Location

San Francisco, California, United States

Capabilities

Digital and Data

Office Setup

Remote

Job ID

#26008

Your impact

Location: Remote within the United States

Responsibilities:

Develop and deliver live and online training programs to help customers get the most out of StreetLight products and solutions.
Partner with teams across the company to create clear, engaging instructional content.
Ensure effective content use and reuse from or within other areas, such as product marketing, customer support, training, and information development.
Contribute to the evolution of instructional strategies and approaches, design patterns, and standards and best practices
Manage logistics, scheduling, and performance analytics for training sessions.

Here's what you'll need

Experience developing instructional content for enterprise software, specifically for data analysis products.
Comfort developing and delivering instructional content for technical audiences, including developers.
Experience rolling out and delivering programs, including process and technical training.
Strong content development skills and familiarity with related tools and technologies.
Strong interest in the customer and user experience and instructional design.
A focus on quality and detail within a fast-paced environment.
A customer-first mindset—ensuring our users have a smooth and informative learning experience.
The ability to develop and maintain standards, guidelines, and design systems.
The ability to meet deadlines, work within multiple delivery tracks, and juggle multiple projects at once.

Preferred Skills:

Experience with LMS platforms, Vimeo, Camtasia, WalkMe, and Salesforce
Familiarity with transportation data and the transportation industry
Knowledge of web development, HTML5 (HTML/CSS/JS) is a plus
Knowledge of WalkMe and Paligo is a plus
Knowledge of Design Thinking is a plus
Understanding of accessibility standards and WCAG compliance is a plus

#LI-AK1

Locations

CityState
Country
San Francisco | California | United States

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Edtech.com's Summary

Technical Trainer Full Description

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