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New York University

Technical Training Manager

🇺🇸 Hybrid - New York, NY 🕑 Full-Time 💰 $110K - $130K 💻 Learning & Development 🗓️ April 28th, 2026

Edtech.com's Summary

New York University is hiring a Technical Training Manager who will design, develop, and deliver specialized training programs to enhance IT employees' technical skills and operational performance. The role involves collaborating with IT professionals to create content that addresses knowledge gaps and aligns with industry standards while applying educational technology tools and project management practices.

Highlights
  • Design and deliver high-quality technical training programs to improve IT employee proficiency.
  • Collaborate with IT professionals to develop targeted training content.
  • Utilize educational technology tools and systems effectively.
  • Apply project management skills to implement training initiatives.
  • Required: Bachelor's degree in Education or Technology with 5+ years ed-tech experience; or Master's degree with 1+ year experience.
  • Preferred: Master’s degree and 5+ years in technology-enhanced courses and programs.
  • Knowledge of educational pedagogy, especially for online teaching and learning.
  • Preferred skills include familiarity with User Experience design, design thinking, data analysis, Learning Management Systems, prototyping, and graphic/communication design.
  • Annual base salary range: $110,000 to $130,000.
  • Department: NYU IT Engagement.

Technical Training Manager Full Description

Position Summary: The Technical Training Manager designs, develops, and delivers specialized training programs to improve employee technical skills, proficiency, and operational performance. This position works with IT professionals to design and develop content to bridge specific knowledge gaps and keep NYU IT in line with industry standards. This position will design and deliver structured, high-quality training, best practices, and resources that enable IT professionals to be successful in their roles. This is accomplished through the knowledge of educational technology tools and systems, effective implementation of project management practices.

Qualifications: Required Education:
Bachelor's Degree Education/Technology

Preferred Education:
Master's Degree Education/Technology

Required Experience:
5+ years ed-tech work experience with Bachelor's Degree or 1+ years ed-tech work experience with Master's Degree

Preferred Experience:
5+ years with technology-enhanced courses and programs

Required Skills, Knowledge and Abilities:
Demonstrated project management experience. Demonstrated understanding of educational pedagogy, particularly in relation to online teaching and learning. Ability to analyze and solve problems with innovative, creative solutions.

Preferred Skills, Knowledge and Abilities:
Familiarity with User Experience design trends and best practices; familiarity with design thinking practices; experience with data analysis and data visualization tools. Experience working with Learning Management Systems and instructional modules/media. Experience with prototyping and designing product experiments. Experience with graphic design and communication design strongly preferred.

Additional Information: In compliance with NYC's Pay Transparency Act, the annual base salary range for this position is USD $110,000.00 to USD $130,000.00. New York University considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. This pay range represents base pay only and excludes any additional items such as incentives, bonuses, clinical compensation, or other items. 

NYU aims to be among the greenest urban campuses in the country and carbon neutral by 2040. Learn more at nyu.edu/nyugreen.

NYU is an Equal Opportunity Employer and is committed to a policy of equal treatment and opportunity in every aspect of its recruitment and hiring process without regard to age, alienage, caregiver status, childbirth, citizenship status, color, creed, disability, domestic violence victim status, ethnicity, familial status, gender and/or gender identity or expression, marital status, military status, national origin, parental status, partnership status, predisposing genetic characteristics, pregnancy, race, religion, reproductive health decision making, sex, sexual orientation, unemployment status, veteran status, or any other legally protected basis. All interested persons are encouraged to apply at all levels.