University of North Carolina at Chapel Hill
Technology Support Analyst
🇺🇸 Hybrid - Chapel Hill, NC
🕑 Full-Time
💰 $71K - $83K
💻 Information Technology
🗓️ October 28th, 2025
Edtech.com's Summary
- Manage Microsoft 365 cloud environment focusing on identity lifecycle, access governance, and security configuration
- Handle account provisioning, deprovisioning, and role-based access controls
- Work closely with University- and College-level information services to anticipate and prepare for changes
- Provide advanced technical support for Windows and Apple ecosystems, including Microsoft 365 and macOS administration
- Develop documentation, training materials, and assist with audit readiness and security monitoring
- Required proficiency with Microsoft enterprise IT, Active Directory, M365 security, compliance and identity governance
- Preferred skills include PowerShell scripting and certifications like CISSP, SC-300, and SC-900
- Salary range: $70,963 - $83,317 per year
- Minimum qualifications include an associate or bachelor's degree in IT-related fields plus relevant experience
- The position supports Biology department with broad internal customer base including faculty, staff, and students
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