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Missouri State University

Technology Support Specialist - Advancement

🇺🇸 Springfield, MO

🕑 Full-Time

💰 $45K

💻 Development & Advancement

🗓️ August 21st, 2025

CRM SQL

Edtech.com's Summary

Missouri State University is hiring a Technology Support Specialist - Advancement. The role involves managing technical tasks related to mass data entry, maintaining machine equipment inventory, provisioning access to systems within the University Advancement division, and supporting administrative advancement systems and technologies through data maintenance, technical support, troubleshooting, and training.

Highlights
  • Manage mass data entry into University Advancement's system of record and related databases.
  • Oversee machine equipment inventory and provision system access for the University Advancement division.
  • Provide technical support, troubleshooting, process documentation, training, and quality customer service to campus and departmental users.
  • Maintain data integrity and system efficiency using CRM system software knowledge.
  • Experience preferred with Ellucian CRM Advance, Encompass, SQL, Argos reporting, Visual Basic, SQL Server Management Studio, Oracle SQL Developer, Office 365, Microsoft Teams, and Excel.
  • Requires a bachelor’s degree, preferably in accounting, business, or computer information systems, or equivalent experience and education.
  • Strong technical aptitude, ability to handle multiple tasks independently, and excellent communication skills required.
  • Compensation is $45,000 annually; full-time regular exempt position.
  • Works within Data and Technology Services department supporting the VP University Advancement.
  • Criminal background check required and applicants must be authorized to work in the US without visa sponsorship.