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New Mexico State University

Technology Support Tech

🇺🇸 Grants, NM

🕑 Full-Time

💰 $17 per Hour

💻 Information Technology

🗓️ August 25th, 2025

Edtech.com's Summary

NMSU Grants is hiring a Technology Support Tech to provide routine end user support, troubleshoot hardware and software issues, and assist with the setup and maintenance of technological infrastructure supporting online instruction. The role involves collaborating with campus IT staff to manage technology resources, support faculty and student needs, and maintain network configurations under direct supervision.

Highlights

  • Provide end user support including problem analysis, resolution, and training for information systems.
  • Install, configure, and repair hardware, software, and peripherals, ensuring proper network and system integration.
  • Coordinate with IT staff to support online student instruction and off-site computer labs.
  • Maintain records of work orders, problems, and remedial actions.
  • Respond to user inquiries and troubleshoot computer software and hardware issues.
  • Required Education: High School diploma or GED; two years of related experience or equivalent post-secondary education.
  • Strong problem-solving and communication skills required.
  • Experience with network configuration and central authentication systems like Active Directory.
  • Compensation: $16.83 hourly.
  • Position classified as non-exempt, full-time, and contingent upon external funding.