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edtech.com
Rutgers University logo

Rutgers University

Telecommunications Analyst I (Collaboration Engineer)

🇺🇸 Hybrid - Edison, NJ

🕑 Full-Time

💰 $35 - $50 per Hour

💻 Other

🗓️ December 29th, 2025

Edtech.com's Summary

Rutgers University is hiring a Telecommunications Analyst I (Collaboration Engineer). The role involves engineering support for Cisco Unified Communications and USB-based platforms, focusing on designing, configuring, installing, managing, and troubleshooting video conferencing hardware and software, along with supporting applications like Webex, Teams, and Zoom. The analyst collaborates with university departments to assess needs, deploy systems, provide training, and maintain documentation, while adhering to compliance policies within the Office of Information Technology.

Highlights
  • Provide engineering support for Cisco Unified Communications and USB based video conferencing platforms.
  • Design, configure, install, manage, and troubleshoot video conferencing hardware and software.
  • Utilize and monitor Core Monitoring Systems, Webex, Teams, and Zoom applications.
  • Assist with maintenance, upgrades, and expansions of Rutgers Unified Communication endpoints.
  • Participate in site assessment, system staging, testing, deployment, and collaborate with OIT staff and technicians.
  • Prepare project and equipment cost estimates for departmental clients and provide technical guidance.
  • Use network testing equipment and Unified Communications monitoring tools for troubleshooting.
  • Provide onsite support and training to end-users and staff across New Jersey.
  • Must have a bachelor's degree in a technical field or equivalent experience, valid driver's license, and working knowledge of Cisco video and telecommunications technologies.
  • Salary range: $34.99 to $49.76 per hour with comprehensive benefits package including medical, dental, retirement, and educational benefits.

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