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James Madison University

Telecommunications Technician

🇺🇸 Harrisonburg, Virginia 🕑 Full-Time 💰 $46K - $47K 💻 Information Technology 🗓️ September 15th, 2026
Higher Ed

Edtech.com's Summary

James Madison University is hiring a Telecommunications Technician in Harrisonburg, VA. This is a full-time role responsible for the installation, maintenance, repair, and documentation of telecommunications infrastructure across the university. The role offers a salary of $46,000-$47,000 per year.

Highlights
  • Install, troubleshoot, test, and maintain telecommunications cabling and equipment, including fiber optic and Category 5e/6/6A cabling.
  • Perform utility locating activities in compliance with Virginia 811 requirements, interpreting utility records and construction documents.
  • Read and interpret floor plans, utility maps, GIS data, as-built drawings, and wiring diagrams to determine work requirements.
  • Respond to locate requests, emergency calls, and field investigations while ensuring compliance with safety standards.
  • Accurately document completed work and maintain proper labeling of cables and infrastructure components.
  • Valid driver’s license and knowledge of telecommunications cabling systems and testing procedures required.
  • Ability to work outdoors and perform physically demanding tasks, including lifting up to 75 pounds.
  • Salary range of $46,000-$47,000 per year.

Telecommunications Technician Full Description

James Madison University is hiring a Telecommunications Technician in Harrisonburg, VA. This is a full-time, non-exempt classified staff position within the Information Technology division’s Telecommunications department.

Position Summary
The Telecommunications Infrastructure Technician is responsible for the installation, maintenance, repair, testing, and documentation of telecommunications infrastructure and related systems across the university. This position performs utility locating activities in compliance with Virginia 811 requirements, interprets utility records and construction documents, and uses specialized equipment to identify and mark underground telecommunications facilities, supporting construction, maintenance, and damage prevention efforts.

Responsibilities
  • Read and interpret floor plans, utility maps, GIS data, as-built drawings, blueprints, wiring diagrams, and technical specifications to determine work requirements and facility locations.
  • Install, troubleshoot, test, and maintain telecommunications cabling and equipment.
  • Accurately document completed work and ensure proper labeling of cables and infrastructure components.
  • Respond to locate requests, emergency calls, and field investigations in compliance with safety standards and regulations.
  • Represent the university professionally when interacting with campus customers, contractors, and external partners.

Qualifications
  • Valid driver’s license with an acceptable driving record.
  • Basic computer skills, including work order, ticket, and documentation management systems (PCR360).
  • Knowledge of telecommunications cabling systems, including fiber optic, Category 5e, Category 6, and Category 6A cabling.
  • Understanding of telecommunications color codes, cable identification, termination, and testing procedures.
  • Ability to install, maintain, and upgrade CATV, network, and telecommunications infrastructure throughout university property.
  • Ability to work outdoors for extended periods and perform physically demanding tasks, including lifting equipment weighing up to 75 pounds.
  • Ability to work safely around active construction sites, roadways, confined spaces, and other potentially hazardous environments.

Pay Range: $46,000 - $47,000. Beginning review date: September 21, 2026.