Edtech.com's Summary

Curriculum Associates is hiring a Temporary Enablement Operations Support Manager. The role involves supporting the Enablement Operations Team by refining processes, handling sampling and collateral projects, and maintaining a field QA system to ensure field teams have the necessary content and expertise for effective customer interactions and revenue growth. The manager will collaborate on projects, track progress, and provide operational support across departments.

Highlights

Support Enablement Operations annual goals set by the Director.
Experience required in operations, product marketing, or management.
Utilize EdTech software, content, and services experience (preferred).
Requires a bachelor's degree in a relevant field, or equivalent experience.
Compensation: $28 per hour.
Collaboration on large-scale projects and field team communications.
Travel: Less than 5% for trainings and team meetings.
Benefits: Medical coverage eligibility after 90 days, paid holidays, and sick time for qualifying employees.

Temporary Enablement Operations Support Manager Full Description

Temp-Enablement Operations Support Manager

Remote

US AZ Remote

US MA Remote

Full time

At Curriculum Associates (CA), we believe a diverse team leads to diversity in thinking, making our products better for teachers and students. If you read this job description, feel energized by what you see here, and believe you could bring passion and commitment to the role, but you aren’t sure you meet every qualification, please apply! Above all, we are looking for the right person!

The Temporary Enablement Operations Support Manager is responsible for supporting the Enablement Operations Team. This includes assisting with refining processes, sampling and collateral projects, supporting a field QA system to respond to incoming inquiries from field teams to ensure they have the correct content and knowledge to have effective conversations with their customers and deliver revenue growth.

The impact you'll have:

Support Enablement Operations annual goals as designated by the Director
Serve as a regular member of the IST QA Triage team, to help respond to incoming questions from the field teams.
Assist with implementing large-scale projects and application support.
Coordinate meetings with other departments to share reports on IST QA Queries as needed
Support product collateral/inventory requests as needed
Provide ad-hoc operational support to other departments as needed
Collaborate on field team communications as needed
Track project status and progress as assigned

Who we're looking for:

Confident Communicator – Ability to comfortably present information independently, or in tandem, to an audience of varied knowledge.
Service-Oriented – Able to support and complete projects in a timely, effective manner
Adaptive – Able to respond to regular changes in prioritization of projects based on business needs
Analytical – Able to track and narrate key metrics in areas of responsibility
Team Player – Comfortable seeking assistance when needed or providing it when called on.
Problem Solver – Able to analyze problems from multiple perspectives and communicate options effectively.
Continuous Learner – Comfortable with learning new skills, and seeking new skills to improve personal performance or business outcomes

Required Education and Experience: 

A bachelor's degree in business, marketing, education, operations, or related field. Experience may be considered in lieu of education.
3+ years of professional experience in operations, product marketing, product management, or process management
Experience working in, or leading, complex projects or teams
Experience in K8/K12 classroom or education environment is preferred
Experience working with EdTech software, content, and services is preferred

Travel: <5%, Less than twice a month for trainings and team meetings.

Working Environment: Typical office environment.

Compensation: This role wage is $28 per hour. The wage for this role takes into account the wide range of factors that Curriculum Associates considers in making compensation decisions based on our Compensation Philosophy. Actual base pay within that range will vary based upon several factors including, but not limited to, prior experience and relevant skill sets. At Curriculum Associates, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances for each case. The Company recognizes that minimum wage varies by location and will ensure all compensation decisions comply with applicable state and local laws.

Benefits: Temporary and per-diem employees who average at least 30 hours of work per week within the Company’s look-back period are eligible to enroll in medical coverage after 90 days of employment. Temporary and per-diem employees working more than 20 hours per week are eligible for twelve paid holidays. All temporary and per-diem employees are eligible for accrued sick time

Original Job Description

Temp-Enablement Operations Support Manager

Remote

US AZ Remote

US MA Remote

Full time

The impact you'll have:

Support Enablement Operations annual goals as designated by the Director
Serve as a regular member of the IST QA Triage team, to help respond to incoming questions from the field teams.
Assist with implementing large-scale projects and application support.
Coordinate meetings with other departments to share reports on IST QA Queries as needed
Support product collateral/inventory requests as needed
Provide ad-hoc operational support to other departments as needed
Collaborate on field team communications as needed
Track project status and progress as assigned

Who we're looking for:

Confident Communicator – Ability to comfortably present information independently, or in tandem, to an audience of varied knowledge.
Service-Oriented – Able to support and complete projects in a timely, effective manner
Adaptive – Able to respond to regular changes in prioritization of projects based on business needs
Analytical – Able to track and narrate key metrics in areas of responsibility
Team Player – Comfortable seeking assistance when needed or providing it when called on.
Problem Solver – Able to analyze problems from multiple perspectives and communicate options effectively.
Continuous Learner – Comfortable with learning new skills, and seeking new skills to improve personal performance or business outcomes

Required Education and Experience: 

A bachelor's degree in business, marketing, education, operations, or related field. Experience may be considered in lieu of education.
3+ years of professional experience in operations, product marketing, product management, or process management
Experience working in, or leading, complex projects or teams
Experience in K8/K12 classroom or education environment is preferred
Experience working with EdTech software, content, and services is preferred

Travel: <5%, Less than twice a month for trainings and team meetings.

Working Environment: Typical office environment.

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Temporary Enablement Operations Support Manager

Edtech.com's Summary

Temporary Enablement Operations Support Manager Full Description

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