Edtech.com's Summary

Newfire Global Partners is hiring a Trainer responsible for delivering high-quality training programs focused on payer workflows within a clinical technology platform. The Trainer will design, develop and deliver virtual training, assess and update training materials, and collaborate with cross-functional teams to ensure effective training delivery tailored to specific job roles.

Highlights

Design and deliver high-quality virtual training programs on payer workflows.
Require expertise in Care Management, Utilization Management, or LTSS.
Proficiency with PowerPoint, Articulate, LMS, and other training tools is essential.
Position demands 5+ years of experience in training, with a focus on healthcare and payers.
Competitive salary range from $70,000 to $120,000 based on skills and experience.
Benefits include medical, dental, vision coverage, 401(k), and flexible work schedules.
Ability to work EST hours or align with EST schedule required.
Self-directed with strong communication and presentation skills.

Trainer Full Description

Trainer

Newfire Global Partners is a leading technology firm that specializes in building transformative software solutions for some of the world’s most innovative companies. With a presence across four continents, Newfire Global brings deep expertise in digital healthcare, AI-driven analytics, and enterprise technology. The firm’s track record of delivering scalable, high-impact solutions has made it a trusted partner for organizations seeking to drive meaningful change through technology.

Role & responsibilities

Role:
Newfire Global Partners is seeking a motivated and experienced Trainer to join our dynamic team. In this role, you will be responsible for delivering high-quality training programs to our clients, focusing on payer workflows within a clinical technology platform. In your role, you will specialize in one or more of the following areas: Care Management (CM), Utilization Management (UM), or Long-Term Services and Supports (LTSS). The Trainer will work under the direction of the Director of Training and collaborate with cross-functional teams to ensure effective training delivery and client satisfaction.

Responsibilities:

Design, develop, and deliver high-quality virtual training programs focused on payer workflows (Care Management, Utilization Management, LTSS).
Assess and update existing training materials to ensure accuracy, clarity, and alignment with modern learning practices.
Build engaging training assets including slide decks, user guides, job aids, and eLearning content.
Facilitate virtual instructor-led sessions for external clients and internal stakeholders.
Conduct training needs assessments and tailor programs to specific job roles and learner personas.
Collaborate with subject matter experts (SMEs), Product, and Customer Success teams to ensure content reflects the latest functionality.
Own training initiatives from start to finish with minimal coaching—this is a self-directed, senior-level position.
Gather feedback and recommend improvements to continuously enhance the learner experience.
Help define scalable training processes as the training team expands under new leadership.

You’re a Perfect Match If You Have:

Bachelor’s degree in Instructional Design, Education, Business, Healthcare Administration, or a related field.
5+ years of experience in training, instructional design, or learning and development—healthcare and payer experience is required.
Expertise in instructional design models and adult learning principles.
Proven experience building and facilitating virtual training programs using modern tools and methodologies.
Strong communication and presentation skills—able to explain complex topics clearly and confidently.
Ability to manage projects independently and thrive in a fast-paced environment.
Experience with training tools and platforms (e.g., PowerPoint, Articulate, LMS).
EST work hours required or ability to align with EST as standard.

The Offer

Newfire Global is committed to consistent compensation practices across our organization. Total compensation for this role is market driven, with a salary of $70,000 - $120,000. Base pay is ultimately determined based on a candidate's skills, expertise, and experience. We also offer a comprehensive benefits package including medical, dental & vision coverage, health spending accounts, voluntary benefits, leave of absence policies, Employee Assistance Program, 401(k) program with employer contribution, Flexible work schedules and time-off policy, as well as company equipment for all new full-time US-based remote employees.

As part of our hiring process, Newfire Global will conduct a background check at the time of offer. This will be completed in compliance with applicable laws and will not be initiated without your consent.

Newfire Global is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

About Newfire Global Partners

Newfire Global Partners is a leading custom software development company that specializes in working on complex problems. With a strong focus on meeting the unique needs of each organization, they connect clients with local leaders and trusted remote teams to deliver exceptional IT services and software development solutions. Their range of expertise spans various domains, including Data & Analytics, AI/ML, Software Engineering, Product Management, and Marketing. By leveraging recent innovations in artificial intelligence, Newfire Global Partners ensures that their clients can transform the new normal into a competitive advantage. Through their advisory services, experienced leaders guide businesses through transformations and de-risk operations throughout the entire lifecycle. They also offer talent augmentation, bringing together highly skilled professionals from multi-disciplinary teams to support software, product, and marketing needs. Newfire Global Partners is committed to providing excellent service and driving client growth. Their team of industry experts works closely with organizations, whether it's driving transformation, building from scratch, or getting things done efficiently. Trusted by VC & PE firms, established businesses, and startups, Newfire Global Partners is proud to be a reliable partner in various industries, including healthcare, enterprise, and fintech. Partner with Newfire Global Partners today and unlock the expertise that accelerates success.

Original Job Description

Trainer

Role & responsibilities

Design, develop, and deliver high-quality virtual training programs focused on payer workflows (Care Management, Utilization Management, LTSS).
Assess and update existing training materials to ensure accuracy, clarity, and alignment with modern learning practices.
Build engaging training assets including slide decks, user guides, job aids, and eLearning content.
Facilitate virtual instructor-led sessions for external clients and internal stakeholders.
Conduct training needs assessments and tailor programs to specific job roles and learner personas.
Collaborate with subject matter experts (SMEs), Product, and Customer Success teams to ensure content reflects the latest functionality.
Own training initiatives from start to finish with minimal coaching—this is a self-directed, senior-level position.
Gather feedback and recommend improvements to continuously enhance the learner experience.
Help define scalable training processes as the training team expands under new leadership.

You’re a Perfect Match If You Have:

Bachelor’s degree in Instructional Design, Education, Business, Healthcare Administration, or a related field.
5+ years of experience in training, instructional design, or learning and development—healthcare and payer experience is required.
Expertise in instructional design models and adult learning principles.
Proven experience building and facilitating virtual training programs using modern tools and methodologies.
Strong communication and presentation skills—able to explain complex topics clearly and confidently.
Ability to manage projects independently and thrive in a fast-paced environment.
Experience with training tools and platforms (e.g., PowerPoint, Articulate, LMS).
EST work hours required or ability to align with EST as standard.

The Offer

About Newfire Global Partners

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Trainer Full Description

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