Edtech.com's Summary

UBC is hiring a Trainer to develop and deliver comprehensive training programs and learning materials for employees and contingent workers. The role involves designing content, facilitating training sessions, evaluating training effectiveness, and collaborating with various departments to support business goals and enhance workforce skills.

Highlights

Design and develop training content including facilitator guides, workbooks, job aids, and e-learning modules.
Facilitate both classroom and virtual training sessions covering onboarding, development, and refresher courses.
Consult with leadership to assess training needs, evaluate program impact, and update training materials.
Maintain and document all training records and program updates.
Utilize instructional design tools such as Articulate Storyline, Captivate, Photoshop, and LMS platforms like SumTotal.
Apply adult learning methodologies including ADDIE and SAM for effective program design.
Strong skills in presentation, facilitation, communication, and customer service are required.
Experience in technical writing, process mapping, and knowledge management systems is valuable.
Preferred qualifications include supervisory experience and ability to work independently.
Offers competitive salaries, benefits including 401K with company match, tuition reimbursement, and flexible work environment.

Trainer Full Description

Trainer

Regular

Cross Functional

Creve Coeur, MO, US

+2
More Locations

Exciting opportunities await as Shared Services/Corporate/Resource Management continues to demonstrate its impact and success. We recognize the value of UBC’s internal talent and invite you to showcase your unique perspective and skills on a new team. This program will provide a platform for you to showcase your capabilities, take on new responsibilities, and develop professionally. If you are passionate, driven, and ready to take on new challenges, we encourage you to seize this incredible opportunity. Shape the future, apply today and let your talent shine within UBC!

Brief Description:

The Learning Specialist role can focus in several critical areas:

Designing and creating content (Facilitator Guides, Participant Workbooks, Job Aids, Exercises, Coaching Guides, blended learning solutions, and e-learning modules)
Designing and creating knowledge resources that are effective for front line staff utilization. This position provides consultation through the assessment, evaluation, and development of both existing and new training programs and materials
Facilitating training sessions (in classroom and virtually) from on-boarding to continued development to refresher training. This position provides consultation through the assessment, evaluation, and development of both existing and new training programs and materials.

In this position focus can change between these key areas to support the needs of the business and specific areas of expertise and time allocation will vary. The role is responsible for the development and delivery of learning experience across the assigned area of responsibility as well as providing consultation through the assessment, evaluation, and development of both existing and new training programs and materials.

Specific job duties:

On-boarding employees and contingent workers to ensure they have the knowledge, skills and abilities to meet customer expectations and enterprise goals.
Develop and deliver standardized system and process training via classroom methods. This may include travel to other UBC sites.
Consult with program participants and management to evaluate impact of training programs. Review quality and performance records to determine opportunities for review and retraining needs that may be associate specific.
Respond to specific training requests by leadership team or quality.
Develop, maintain and update training program and materials to reflect updated systems or processes.
Provide feedback and conduct periodic retraining where quality or performance issues are noted or when system or process changes require training.
Deliver customized program training via classroom or other methods.
Administer practical exercises to evaluate trainee's comprehension. Ensure training objectives and goals are related to business objectives or client needs.
Responsible for ensuring all training records are documented and maintained
Maintains overall training documentation records including creation, revisions, reviews and archival.
Researching, authoring, publishing, and maintenance of Process and other related documents in compliance with established content standards using various authoring tools {KMS, MS Word, Dreamweaver, Flare, etc.).
Works closely with various departments and related groups, Business Owners and SMEs to document procedures and related content, including the translation of business needs into user instructions and reference content.
Provides support on a variety of projects including systemic improvements/enhancements to existing documentation flow and storage.
Collaborates and cross-trains with Learning team to leverage organizational efficiency
Build and maintain effective partnerships with internal clients through needs assessments and discussions to proactively identify issues that impact training needs from both a competency and knowledge base.
Build and deliver content - Facilitator Guides, Participant Workbooks, Worksheets, Job Aids, Exercises, Coaching Guides, blended learning modules, and e-learning modules to meet Program Specific Procedures, Compliance, Standard Operating Procedures, knowledge, and adherence.
Work collaboratively with internal clients and IT on system builds and other data points to assess needs, UAT test, coordinate, design, and develop interactive learning solutions through a variety of mediums in support of the overall strategy and goals of the business.
Learning interactions will focus on competencies such as presentation, negotiation, communication, conflict resolution, and procedural knowledge.
Play a key role in deploying and supporting strategic initiatives and enhancements from a learning perspective.
Use clear communication and cross-functional process management skills to ensure timely delivery of effective training programs and sessions that add value in supporting the goals and initiatives of the business.
Support or participate in projects determined in conjunction with business partners, Directors and/or Managers.
Maintain awareness of new developments in training and instructional design and recommend modifications in our curriculum and practices.
Solves complex problems; takes a new perspective using existing solutions. Represents the organization in providing solutions to difficult technical issues associated with specific projects.
Develop and maintain expert knowledge of critical tools and learning requirements

Relevant Systems and Tools:

Adult Learning: ADDIE and SAM Methodologies, Technical design, Needs Analysis Skills, Objective Building, Test Creation
Instructional Development: Storyline, Articulate, Captivate, Photoshop - Graphical manipulation, Video Production, SharePoint/Web Development, PowerPoint, WebEx , Process Mapping/Visio, Technical Writing
Knowledge Management: Search Appliance/ Metadata, HTML/CSS, Web Development, Process Mapping/Visio, Technical Writing
LMS Administration: SumTotal, Survey Monkey, Excel pivot tables and charts, Analytical analysis to tie evaluation data to business production

Qualifications:

Exceptional PC knowledge including Microsoft Office, Internet, and email
Strong presentation/facilitation skills
Strong customer service/quality background experience
Excellent verbal and written communication skills
Strong prioritization skills
Strong leadership skills with some supervisory experience preferred
High regard for superior quality of service
Strong analytical skills
Ability to work independently in a fast pace environment

Benefits:

At UBC, employee growth and well-being are always at the forefront. We offer an extensive range of benefits to ensure that you have everything you need to thrive personally and professionally.

Here are some of the exciting perks UBC offers:

Remote opportunities
Competitive salaries
Growth opportunities for promotion
401K with company match*
Tuition reimbursement
Flexible work environment
Discretionary Time Off Policy
Paid Holidays
Employee assistance programs
Medical, Dental, and vision coverage
HSA/FSA
Telemedicine (Virtual doctor appointments)
Wellness program
Adoption assistance
Short term disability
Long term disability
Life insurance
Discount programs

UBC is proud to be an equal opportunity employer and does not discriminate because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class. We are committed to a diverse, equitable and inclusive culture that fosters respect for each other, our clients, and our patients.

#LI-SG1

#LI-remote

Original Job Description

Trainer

Regular

Cross Functional

Creve Coeur, MO, US

+2
More Locations

Brief Description:

The Learning Specialist role can focus in several critical areas:

Designing and creating content (Facilitator Guides, Participant Workbooks, Job Aids, Exercises, Coaching Guides, blended learning solutions, and e-learning modules)
Designing and creating knowledge resources that are effective for front line staff utilization. This position provides consultation through the assessment, evaluation, and development of both existing and new training programs and materials
Facilitating training sessions (in classroom and virtually) from on-boarding to continued development to refresher training. This position provides consultation through the assessment, evaluation, and development of both existing and new training programs and materials.

Specific job duties:

On-boarding employees and contingent workers to ensure they have the knowledge, skills and abilities to meet customer expectations and enterprise goals.
Develop and deliver standardized system and process training via classroom methods. This may include travel to other UBC sites.
Consult with program participants and management to evaluate impact of training programs. Review quality and performance records to determine opportunities for review and retraining needs that may be associate specific.
Respond to specific training requests by leadership team or quality.
Develop, maintain and update training program and materials to reflect updated systems or processes.
Provide feedback and conduct periodic retraining where quality or performance issues are noted or when system or process changes require training.
Deliver customized program training via classroom or other methods.
Administer practical exercises to evaluate trainee's comprehension. Ensure training objectives and goals are related to business objectives or client needs.
Responsible for ensuring all training records are documented and maintained
Maintains overall training documentation records including creation, revisions, reviews and archival.
Researching, authoring, publishing, and maintenance of Process and other related documents in compliance with established content standards using various authoring tools {KMS, MS Word, Dreamweaver, Flare, etc.).
Works closely with various departments and related groups, Business Owners and SMEs to document procedures and related content, including the translation of business needs into user instructions and reference content.
Provides support on a variety of projects including systemic improvements/enhancements to existing documentation flow and storage.
Collaborates and cross-trains with Learning team to leverage organizational efficiency
Build and maintain effective partnerships with internal clients through needs assessments and discussions to proactively identify issues that impact training needs from both a competency and knowledge base.
Build and deliver content - Facilitator Guides, Participant Workbooks, Worksheets, Job Aids, Exercises, Coaching Guides, blended learning modules, and e-learning modules to meet Program Specific Procedures, Compliance, Standard Operating Procedures, knowledge, and adherence.
Work collaboratively with internal clients and IT on system builds and other data points to assess needs, UAT test, coordinate, design, and develop interactive learning solutions through a variety of mediums in support of the overall strategy and goals of the business.
Learning interactions will focus on competencies such as presentation, negotiation, communication, conflict resolution, and procedural knowledge.
Play a key role in deploying and supporting strategic initiatives and enhancements from a learning perspective.
Use clear communication and cross-functional process management skills to ensure timely delivery of effective training programs and sessions that add value in supporting the goals and initiatives of the business.
Support or participate in projects determined in conjunction with business partners, Directors and/or Managers.
Maintain awareness of new developments in training and instructional design and recommend modifications in our curriculum and practices.
Solves complex problems; takes a new perspective using existing solutions. Represents the organization in providing solutions to difficult technical issues associated with specific projects.
Develop and maintain expert knowledge of critical tools and learning requirements

Relevant Systems and Tools:

Adult Learning: ADDIE and SAM Methodologies, Technical design, Needs Analysis Skills, Objective Building, Test Creation
Instructional Development: Storyline, Articulate, Captivate, Photoshop - Graphical manipulation, Video Production, SharePoint/Web Development, PowerPoint, WebEx , Process Mapping/Visio, Technical Writing
Knowledge Management: Search Appliance/ Metadata, HTML/CSS, Web Development, Process Mapping/Visio, Technical Writing
LMS Administration: SumTotal, Survey Monkey, Excel pivot tables and charts, Analytical analysis to tie evaluation data to business production

Qualifications:

Exceptional PC knowledge including Microsoft Office, Internet, and email
Strong presentation/facilitation skills
Strong customer service/quality background experience
Excellent verbal and written communication skills
Strong prioritization skills
Strong leadership skills with some supervisory experience preferred
High regard for superior quality of service
Strong analytical skills
Ability to work independently in a fast pace environment

Benefits:

At UBC, employee growth and well-being are always at the forefront. We offer an extensive range of benefits to ensure that you have everything you need to thrive personally and professionally.

Here are some of the exciting perks UBC offers:

Remote opportunities
Competitive salaries
Growth opportunities for promotion
401K with company match*
Tuition reimbursement
Flexible work environment
Discretionary Time Off Policy
Paid Holidays
Employee assistance programs
Medical, Dental, and vision coverage
HSA/FSA
Telemedicine (Virtual doctor appointments)
Wellness program
Adoption assistance
Short term disability
Long term disability
Life insurance
Discount programs

#LI-SG1

#LI-remote

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Trainer

Edtech.com's Summary

Trainer Full Description

Training Specialist

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