Edtech.com's Summary

ACT is hiring a Training Content Specialist II to create and implement internal and client-facing training materials supporting ACT's product suite. This role manages multimedia training content development, coordinates with stakeholders to customize training solutions, and utilizes various platforms and AI tools to deliver engaging learning resources.

Highlights

Develop and manage training materials using multi-media channels including documents, PowerPoints, and interactive videos.
Track training requests and job progress through Salesforce workflow and manage webcast/virtual event platforms for customer training.
Create standardized and adaptable content targeting state, district, and diverse client needs.
Collect and analyze training satisfaction data to inform improvements.
Record webinars using AI software or live audio tools.
Requires proficiency in Adobe Captivate, Audacity/Adobe Premiere Pro, Photoshop, and Microsoft Office Suite including Salesforce.
Minimum of 3 years experience in training material development and collaborative content creation focused on user experience.
Bachelor's degree in education, instructional design, graphic design, communications, or equivalent experience.
Preferred skills include Adobe InDesign, animation software (Powtoon, Biteable), AI tools for training, and knowledge of WCAG 2.2 (AA) accessibility standards.
Compensation anticipated around $70,000 annually, based on qualifications and experience.

Training Content Specialist II Full Description

Training Content Specialist II

Department: | 5020 MRD-Systems & Services
Location: | Iowa City, IA

START YOUR APPLICATION

At ACT, Your Work Makes a Difference

Education has power – a power that changes lives forever. It creates opportunities that lift up individuals, their families, and sparks societal change that echoes through generations to come. From our grassroots we have fought the good fight for equity in education, and we remain devoted to helping anyone who struggles to access that power. This is what matters to us and we must do better -- we’ve never been more sure of our purpose.

ACT team members are part of an organization dedicated to a mission that has never been more important: Helping people achieve education and workplace success. Advancing that mission within our organization, by helping our team members achieve education and workplace success of their own, is core to our values. ACT values a diverse workplace and is committed to fostering an inclusive, equitable environment in which every team member has an opportunity to grow.

We want our team members to have the well-being and confidence they need to do their best work, in an environment where both they and ACT thrive. To support this, our total rewards include company paid life insurance, medical, dental, vision, flexible health and dependent spending accounts, 401(k) retirement savings with company match, paid holidays, paid time off, and so much more.?You can find a comprehensive list of our benefits here.

We are seeking a Training Content Specialist II to help us fulfill that mission. The Training Content Specialist creates and implements internal and client-facing training materials, including but not limited to documents, PowerPoints, and interactive video tutorials that support ACT’s full suite of products. This role facilitates the development of strategic design and content best practices for improving and implementing learning-focused solutions.

The finalist will be hired at the salary and level commensurate with their qualifications. For this position, we anticipate offering an annual salary of $70,000. ACT manages salaries within the range based on relevant factors including, skills, experience, and internal equity.

Location: This is a Remote position, based in the United States.

Applicants must be authorized to work in the U.S. without the need for visa sponsorship.

What you will be working on:

Research, design, and manage the production of training materials using various multi-media channels
Manage and track training requests and job progress through the Salesforce workflow
Manage the webcast and virtual event platform used to deliver large-scale customer training
Develop standardized content that ensures adaptability and scalability to deliver custom training solutions; work with key stakeholders on meeting these custom needs, particularly for State and District customers
Manage internal and external placement of client-facing training and support materials to meet complex audience consumption needs
Research and implement innovative approaches for creating engaging learning resources
Collect and analyze training satisfaction data; use data to inform and drive change
Record Simu-live and Sim-2-Live webinars using AI software or live audio

This could be the job for you if you have (Minimum Requirements):

A minimum of 3 years of related experience required, which includes the development of training materials and working with various training methodologies, learning tools, and practices
Proficiency in Adobe Captivate video editing software (Audacity/Adobe Premiere Pro), and Photoshop
Experience working collaboratively as part of a team to create training content with a focus on the end user experience required
Experience creating customer-focused solutions and/or experience serving customers in the education industry preferred
Experience in a consultative or advisory role preferred
Excellent written and verbal communication skills as well as a strong knowledge of graphic design and visual presentation
Excellent organization and prioritization skills to allow for the handling of multiple projects simultaneously
Ability to turn around high volume of work with focus on quality
Proficiency in Microsoft Office Suite, including Word, Excel, Outlook, PowerPoint, SharePoint, and Salesforce
Excellent interpersonal skills and ability to work collaboratively within teams and across the organization
Ability to learn and maintain detailed knowledge of products and services
Bachelor’s degree required, preferably in education, instructional design, graphic design, or communications or an equivalent combination of education and experience from which comparable knowledge and abilities can be acquired

It’s a Plus if you have:

Proficiency in Abode InDesign to assist with graphics production
Use of AI tools in building training materials
Powtoon, Biteable of other animation software programs
Knowledgeable of proficient in WCAG 2.2 (AA) accessibility requirements and how to make resources accessible

About ACT

When ACT was founded in 1959, it disrupted the assessment industry with a new approach to helping students better understand their readiness so they could take steps to improve it. By leveraging our expertise and authority in assessment and research, we will again disrupt the industry—helping more people learn, better measure their progress, and improve their navigation through life’s transitions.

More than ever before, ACT is fulfilling its mission of helping people achieve education and workplace success. We’re doing it by pushing the boundaries of learning innovation through the work of our people, who we call team members because we’re all in this together.

We know transformation does not come without challenge. That’s why ACT invests in a variety of experiences for team members to strengthen their connections, explore ideas, learn from customers, and celebrate success.

Learn more about working at ACT at act.org!

Original Job Description

Training Content Specialist II

Department: | 5020 MRD-Systems & Services
Location: | Iowa City, IA

START YOUR APPLICATION

At ACT, Your Work Makes a Difference

Location: This is a Remote position, based in the United States.

Applicants must be authorized to work in the U.S. without the need for visa sponsorship.

What you will be working on:

Research, design, and manage the production of training materials using various multi-media channels
Manage and track training requests and job progress through the Salesforce workflow
Manage the webcast and virtual event platform used to deliver large-scale customer training
Develop standardized content that ensures adaptability and scalability to deliver custom training solutions; work with key stakeholders on meeting these custom needs, particularly for State and District customers
Manage internal and external placement of client-facing training and support materials to meet complex audience consumption needs
Research and implement innovative approaches for creating engaging learning resources
Collect and analyze training satisfaction data; use data to inform and drive change
Record Simu-live and Sim-2-Live webinars using AI software or live audio

This could be the job for you if you have (Minimum Requirements):

A minimum of 3 years of related experience required, which includes the development of training materials and working with various training methodologies, learning tools, and practices
Proficiency in Adobe Captivate video editing software (Audacity/Adobe Premiere Pro), and Photoshop
Experience working collaboratively as part of a team to create training content with a focus on the end user experience required
Experience creating customer-focused solutions and/or experience serving customers in the education industry preferred
Experience in a consultative or advisory role preferred
Excellent written and verbal communication skills as well as a strong knowledge of graphic design and visual presentation
Excellent organization and prioritization skills to allow for the handling of multiple projects simultaneously
Ability to turn around high volume of work with focus on quality
Proficiency in Microsoft Office Suite, including Word, Excel, Outlook, PowerPoint, SharePoint, and Salesforce
Excellent interpersonal skills and ability to work collaboratively within teams and across the organization
Ability to learn and maintain detailed knowledge of products and services
Bachelor’s degree required, preferably in education, instructional design, graphic design, or communications or an equivalent combination of education and experience from which comparable knowledge and abilities can be acquired

It’s a Plus if you have:

Proficiency in Abode InDesign to assist with graphics production
Use of AI tools in building training materials
Powtoon, Biteable of other animation software programs
Knowledgeable of proficient in WCAG 2.2 (AA) accessibility requirements and how to make resources accessible

About ACT

Learn more about working at ACT at act.org!

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Training Content Specialist II

Edtech.com's Summary

Training Content Specialist II Full Description

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