Google Operations Center
Training Delivery Manager - Marketing
🇺🇸 Remote - US
🕑 Full-Time
💰 $120K - $144K
💻 Learning & Development
🗓️ August 27th, 2025
LMS
Marketo
Sigma
Edtech.com's Summary
Google Operations Center is hiring a Training Delivery Manager - Marketing. The role involves designing, developing, and delivering specialized training programs, assessing training needs, creating curriculum and materials, and facilitating learning experiences to enhance skills within the marketing domain.
Highlights
- Assess skill requirements and identify gaps within an operations vertical to create development roadmaps.
- Develop comprehensive training curricula using diverse learning methods and update materials regularly.
- Deliver training through various methods including classroom sessions, online modules, webinars, and workshops using LMS and technologies.
- Design assessments to measure training effectiveness and use data-driven insights to optimize learning.
- Build strategic relationships with senior leaders, subject matter experts, and vendor partners to align training with business needs and trends.
- Lead, mentor, and collaborate effectively with cross-functional teams.
- Require 10-12 years of progressive marketing experience and strong strategic, analytical, and project management skills.
- Experience with learning technologies and marketing acumen, including sales and marketing strategies on a global scale.
- Preferred skills include email marketing automation (Marketo, Marketing Cloud), campaign strategy, Google Ads knowledge, marketing analytics, and project management certifications.
- Base salary ranges from $120,000 to $144,000 plus bonus and benefits including healthcare, family leave, and onsite amenities.
Training Delivery Manager - Marketing Full Description
Training Delivery Manager - Marketing
US-REMOTE-IL
Full time
Join Us!
At Google Operations Center we help Google users and customers solve problems and achieve their goals—all while enjoying a culture focused on improving continuously and being better together. We work hard, we play hard, and we want you to join us!
The Training Delivery Manager is responsible for designing, developing, and delivering engaging and effective training programs on a specialized subject matter. They will assess training needs, create curriculum and materials, and facilitate learning experiences that enhance knowledge and skills within a specific domain.
The base salary range for this full-time position is $120,000 - $144,000 + bonus + benefits. Our salary ranges are determined by role and level. Within the range, individual pay is determined by additional factors, including job-related skills, experience, and relevant education or training.
Please note that the compensation details listed in this role posting reflect the base salary only, and do not include bonus or benefits. Some benefits information is included in this job description, and your recruiter can share more about the specific salary range and benefits for this position during the hiring process.
Position Responsibilities:
- Capability Assessment: Proactively diagnose current and assess future-state skill requirements and identify skill gaps for an operations vertical within the GOC to create a skill development roadmap
- Curriculum Development and Content Creation: Develop and design comprehensive training curriculum, incorporating diverse learning methodologies and adult learning principles. Use a variety of formats, including modules, presentations, handouts, and interactive exercises, to create engaging and informative training materials. Regularly update and revise training materials to ensure accuracy and relevance
- Training Delivery: Oversee and implement a wide range of training delivery methods, including classroom sessions, online modules, webinars, and workshops. Utilize learning management systems (LMS) and other technologies to enhance training delivery and track learner progress
- Learning impact Assessment: Design and implement comprehensive assessments to measure learning outcomes and evaluate the overall effectiveness of training programs. Leverage data-driven insights from evaluations and assessments to showcase value and optimize learning investments
- Stakeholder Relationships: Forge and nurture strategic relationships with senior operations leaders, Subject Matter Experts and external vendor partners to keep up-to-date with business and operations needs, industry trends, best practices, and emerging technologies in the relevant domain
- Collaborative Leader: Proven ability to manage, mentor, and develop teams while effectively collaborating with diverse stakeholders
Minimum Qualifications:
- Minimum 10-12 Years Experience: Progressive experience within the marketing domain.
- Strategic Thinking & Data-Driven Insights: Exceptional strategic thinking, problem-solving, and analytical skills, with a proven ability to use data for insights, strategies, and decisions
- Project Management & Collaboration: Strong organizational and project management skills, coupled with the ability to collaborate effectively across internal teams (sales, product, creative, developer) and with external vendors
- Communication & Influence: Excellent communication and interpersonal skills to lead and influence stakeholders in adopting modern learning practices within Marketing
- Learning Technologies: Experienced in using learning technologies and digital platforms for global capability development to create and deliver engaging training
- Sales & Marketing Acumen: Possess deep expertise in Sales/Marketing, applying it to global strategy, trend identification, and capability development
Preferred Qualifications:
- Email Marketing & Automation: Expertise in email marketing best practices, including segmentation, automation, and performance analysis. Proficient in various email technologies and digital marketing automation platforms (e.g., Marketo, Marketing Cloud)
- Campaign Strategy & Google Ads: Deep understanding of developing comprehensive marketing campaign strategies (objectives, audience, messaging, channels) with comprehensive knowledge of Google Ads
- Analytics & Process Management: Skilled in interpreting marketing analytics for performance tracking and optimization, and in establishing efficient marketing workflows and processes
- Certification and experience with project management methodologies
- Marketo certification preferred, or the ability to obtain within 3 months of role start
- Proficiency in Google Office Suite (Docs, Sheets, Slides) and data visualization tools
- Six Sigma or equivalent certification
Benefits
- We support you with competitive wages and comprehensive health care including medical, dental and vision coverage
- We support your family with gender-neutral baby bonding leave, 14 week birth-parent maternity leave, and generous life, accident and disability insurance minimums
- Employees who work onsite can enjoy free meals and snacks, and fun onsite experiences
At the Google Operations Center, we don't just accept differences - we celebrate them, we support them, and we thrive on them for the benefit of our employees, our products, and our community. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.
Information collected and processed as part of your GOC jobs profile, and any job applications you choose to submit is subject to GOC's Applicant and Candidate Privacy Policy.
Thanks for your interest in this opportunity! Our recruitment team will contact you if your profile is a good fit for the role. If you don't hear from us within 2-3 weeks, please consider your application unsuccessful at this time. We value your patience throughout this time. For any questions, feel free to reach out to us at goc-candidate-global@googleoperationscenter.com.
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