Edtech.com's Summary

SCI is hiring a Training & Development Manager who leads the design, development, and execution of learning solutions to enhance employee capabilities and business performance. This role involves partnering with business leaders and subject matter experts to create and deliver blended learning experiences, manage training programs, and oversee learning technology and team collaboration.

Highlights

Design and deliver blended learning solutions including digital, instructor-led, virtual training, and video-based content.
Partner with business leaders and SMEs to assess performance needs and develop targeted learning experiences.
Develop learning objectives, assessments, scripts, storyboards, and performance support tools.
Manage recurring orientation and development programs with quality oversight.
Lead instructional design projects using ADDIE and adult learning principles.
Provide leadership, coaching, and support to team members and cross-functional partners.
Utilize learning management systems, digital learning platforms, and virtual meeting technologies like Zoom and Webex.
Minimum bachelor’s degree in related fields and 5+ years of progressive learning & development experience required.
Strong skills in writing, facilitation, stakeholder management, and technology aptitude including Microsoft Office.
May require local or multiple-location travel to support learning initiatives.

Training & Development Manager Full Description

Training & Development Manager

FL - Plantation

Full time

Our associates celebrate lives. We celebrate our associates.

JOB SUMMARY
The Training & Development Manager leads the design, development, and execution of learning solutions that build employee capability and support business performance across SCI Direct. This role serves as a hands-on instructional design leader who personally designs and develops learning solutions while partnering with business leaders, subject matter experts, and cross-functional teams to assess performance and learning needs and translate business requirements into effective learning experiences.
The Manager applies contemporary learning design practices to develop learning objectives, digital learning, instructor-led and virtual training, video scripts and storyboards, job aids, assessments, facilitator resources, and other performance support tools. This role also provides functional leadership and quality oversight across learning initiatives, supports recurring orientation and learning programs, and guides the continued development of learning technology and innovative learning practices.

JOB RESPONSIBILITIES
Learning Needs & Instructional Design

Partner with business leaders, subject matter experts, and stakeholders to identify performance and learning needs and determine appropriate solutions.
Apply contemporary instructional design practices, adult learning principles, and structured design methodologies to create effective learning experiences.
Develop measurable learning objectives, assessments, practice activities, and reinforcement strategies aligned with business outcomes.
Design blended learning solutions including digital learning, instructor-led and virtual training, microlearning, video-based learning, and performance support.

Content Development

Lead discovery sessions and subject matter expert interviews to translate business knowledge into clear, learner-centered content.
Design, build, and update digital learning modules, presentations, facilitator materials, participant resources, job aids, playbooks, and other performance support tools.
Develop scripts, storyboards, outlines, and production guidance for training videos and multimedia learning.
Partner with production resources and review learning materials to ensure instructional quality, accuracy, consistency, and intended outcomes.

Orientation, Facilitation & Learning Technology

Oversee the quality and readiness of recurring in-person, virtual, and hybrid learning programs, including Sales and Services orientations.
Provide guidance to team members and presenters responsible for program coordination, facilitation, and delivery.
Facilitate, present, or support virtual learning sessions when appropriate using platforms such as Zoom, Webex, or similar technologies.
Provide functional leadership for the organization’s learning and readiness platforms, including content strategy, assessments, AI-enabled practice, learning resources, adoption, and learner experience.

Team Leadership & Collaboration

Provide guidance, coaching, and quality oversight to team members and business partners involved in learning development and delivery, while building strong cross-functional partnerships.

MINIMUM REQUIREMENTS
Education

Bachelor’s degree in Instructional Design, Learning Sciences, Education, Learning & Development, Organizational Development, Human Resources, Communications, Business, or a related field required.

Experience

Minimum 5 years of progressive experience in Learning & Development, instructional design, learning experience design, corporate training, or a related field.
Significant hands-on instructional design experience required, including needs assessment, learning objective development, solution design, development, implementation, and evaluation.
Demonstrated experience developing multiple forms of learning, including digital learning, instructor-led or virtual learning, video-based learning, job aids, assessments, and performance support resources.
Experience partnering with subject matter experts and translating complex business information into structured learning experiences.
Experience developing scripts and storyboards for video or multimedia learning.
Experience working with learning management, readiness, enablement, or digital learning platforms.
Experience providing leadership, coaching, work direction, or quality oversight across learning initiatives or project teams; people-management experience preferred.

Knowledge, Skills & Abilities

Strong knowledge of instructional design, adult learning principles, learning experience design, and performance-focused learning practices.
Working knowledge of structured design methodologies such as ADDIE and iterative development approaches.
Strong writing and editing skills with the ability to develop clear learning content, scripts, storyboards, presentations, and facilitator materials.
Strong planning, prioritization, and organizational skills with the ability to manage multiple learning requests and deadlines.
Strong interpersonal and stakeholder management skills with the ability to build effective business partnerships.
Strong facilitation and presentation skills in both in-person and virtual environments.
Strong technology aptitude with the ability to use digital learning platforms, content-authoring tools, virtual meeting technologies, and AI-enabled learning tools.
Ability to work independently, exercise sound judgment, manage ambiguity, and maintain a high standard of quality and learner experience.
Proficiency with Microsoft Office applications, including PowerPoint and Word.

WORK CONDITIONS
Work Environment

Local and/or multiple-location travel may be required to support orientations, learning programs, meetings, and other business initiatives.

Postal Code: 33317
Category (Portal Searching): Human Resources
Job Location: US-FL - Plantation

Original Job Description

Training & Development Manager

FL - Plantation

Full time

Our associates celebrate lives. We celebrate our associates.

JOB RESPONSIBILITIES
Learning Needs & Instructional Design

Partner with business leaders, subject matter experts, and stakeholders to identify performance and learning needs and determine appropriate solutions.
Apply contemporary instructional design practices, adult learning principles, and structured design methodologies to create effective learning experiences.
Develop measurable learning objectives, assessments, practice activities, and reinforcement strategies aligned with business outcomes.
Design blended learning solutions including digital learning, instructor-led and virtual training, microlearning, video-based learning, and performance support.

Content Development

Lead discovery sessions and subject matter expert interviews to translate business knowledge into clear, learner-centered content.
Design, build, and update digital learning modules, presentations, facilitator materials, participant resources, job aids, playbooks, and other performance support tools.
Develop scripts, storyboards, outlines, and production guidance for training videos and multimedia learning.
Partner with production resources and review learning materials to ensure instructional quality, accuracy, consistency, and intended outcomes.

Orientation, Facilitation & Learning Technology

Oversee the quality and readiness of recurring in-person, virtual, and hybrid learning programs, including Sales and Services orientations.
Provide guidance to team members and presenters responsible for program coordination, facilitation, and delivery.
Facilitate, present, or support virtual learning sessions when appropriate using platforms such as Zoom, Webex, or similar technologies.
Provide functional leadership for the organization’s learning and readiness platforms, including content strategy, assessments, AI-enabled practice, learning resources, adoption, and learner experience.

Team Leadership & Collaboration

Provide guidance, coaching, and quality oversight to team members and business partners involved in learning development and delivery, while building strong cross-functional partnerships.

MINIMUM REQUIREMENTS
Education

Bachelor’s degree in Instructional Design, Learning Sciences, Education, Learning & Development, Organizational Development, Human Resources, Communications, Business, or a related field required.

Experience

Minimum 5 years of progressive experience in Learning & Development, instructional design, learning experience design, corporate training, or a related field.
Significant hands-on instructional design experience required, including needs assessment, learning objective development, solution design, development, implementation, and evaluation.
Demonstrated experience developing multiple forms of learning, including digital learning, instructor-led or virtual learning, video-based learning, job aids, assessments, and performance support resources.
Experience partnering with subject matter experts and translating complex business information into structured learning experiences.
Experience developing scripts and storyboards for video or multimedia learning.
Experience working with learning management, readiness, enablement, or digital learning platforms.
Experience providing leadership, coaching, work direction, or quality oversight across learning initiatives or project teams; people-management experience preferred.

Knowledge, Skills & Abilities

Strong knowledge of instructional design, adult learning principles, learning experience design, and performance-focused learning practices.
Working knowledge of structured design methodologies such as ADDIE and iterative development approaches.
Strong writing and editing skills with the ability to develop clear learning content, scripts, storyboards, presentations, and facilitator materials.
Strong planning, prioritization, and organizational skills with the ability to manage multiple learning requests and deadlines.
Strong interpersonal and stakeholder management skills with the ability to build effective business partnerships.
Strong facilitation and presentation skills in both in-person and virtual environments.
Strong technology aptitude with the ability to use digital learning platforms, content-authoring tools, virtual meeting technologies, and AI-enabled learning tools.
Ability to work independently, exercise sound judgment, manage ambiguity, and maintain a high standard of quality and learner experience.
Proficiency with Microsoft Office applications, including PowerPoint and Word.

WORK CONDITIONS
Work Environment

Local and/or multiple-location travel may be required to support orientations, learning programs, meetings, and other business initiatives.

Postal Code: 33317
Category (Portal Searching): Human Resources
Job Location: US-FL - Plantation

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