New York, NY, United States (Hybrid)

Contract (5 months)

Staff Training

LMS

Learning and Development

Training

At BNY, our culture allows us to run our company better and enables you to grow and succeed. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators and champions of inclusion, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.

Job Summary:
We are seeking two experienced Training & Enablement Specialists to support the Corporate Trust transformation program. These individuals will be responsible for developing and delivering end-user training for a new digital platform, ensuring both internal and external users successfully transition from legacy processes to the new solution.

This is a 5-month contract with the potential for extension, located in Lake Mary, FL or New York, NY, or 100% Remote for those not near an office.

Key Responsibilities:
· Training Strategy & Enablement: Partner with business stakeholders and subject matter experts to define training requirements, establish learning standards, and develop an effective enablement strategy
· Content Development: Create and maintain training materials, user guides, job aids, presentations, and supporting documentation tailored to internal and external users
· Training Delivery: Lead engaging instructor-led and virtual training sessions, presenting new processes and system functionality while adapting delivery to various audiences
· Stakeholder Collaboration: Work closely with project teams to gather requirements, address questions, incorporate feedback, and ensure training content aligns with business objectives
· User Adoption: Support organizational change by helping users transition to new digital processes and reinforcing adoption through effective training and communication
· Continuous Improvement: Evaluate training effectiveness, identify knowledge gaps, and refine materials and delivery methods based on user feedback

Qualifications:
· 5–7 years of experience in training, enablement, instructional delivery, learning and development, or change management
· Proven experience developing and delivering training programs for business applications or digital platforms
· Strong presentation and facilitation skills with the ability to confidently train diverse audiences
· Experience creating training materials, job aids, user guides, and supporting documentation
· Ability to collaborate with cross-functional stakeholders to gather requirements and define learning objectives
· Excellent verbal and written communication skills with strong organizational and facilitation abilities

Preferred Experience:
· Experience supporting digital transformation or enterprise technology implementations
· Background in financial services, banking, or Corporate Trust environments.
· Experience training external clients or customer-facing users
· Familiarity with Learning Management Systems (LMS) and adult learning principles
· Experience supporting change management and user adoption initiatives

Why Join Us:
Join a high-impact digital transformation initiative where you'll help shape how employees and clients adopt a new enterprise platform. This role offers the opportunity to build training programs from the ground up, collaborate with cross-functional stakeholders, and influence user adoption across a global organization. With flexible work options and the potential for contract extension, it's an excellent opportunity for training professionals looking to make a meaningful impact.

At BNY, our culture speaks for itself, check out the latest BNY news at:
BNY Newsroom
BNY LinkedIn
Here’s a few of our recent awards:
America’s Most Innovative Companies, Fortune, 2025
World’s Most Admired Companies, Fortune 2025
“Most Just Companies”, Just Capital and CNBC, 2025

Min Pay Rate

$40

Max Pay Rate

$48

Currency

USD

Unit

hourly

Additional Notes