Edtech.com's Summary

Abt Global is hiring a Training & Instructional Design Specialist 3. The role involves designing, developing, and delivering training programs and digital learning content to support the Ticket Program Manager project under the Social Security Administration's Ticket to Work program. The specialist enhances stakeholder capabilities through accessible, compliant educational experiences while supporting outreach and digital education initiatives.

Highlights

Design and develop instructor-led, virtual, and self-paced training programs for diverse audiences.
Create comprehensive curricula including facilitator guides, participant materials, job aids, and evaluation tools.
Develop digital learning content for websites ensuring Section 508 compliance and accessibility.
Support outreach efforts by producing educational content aligned with marketing and awareness campaigns.
Evaluate training effectiveness with data and feedback, refining content as needed.
Collaborate with technical and communications teams to integrate learning content into web platforms.
Maintain content accuracy, version control, and alignment with federal regulations and program policies.
Require proficiency with eLearning authoring tools such as Articulate and Captivate, and experience with LMS platforms.
Qualifications include a Bachelor’s degree with five years or a Master’s degree with three years of relevant experience in instructional design or related fields.
Position offers an annual salary range of approximately $68,000 to $98,000 and requires Level 5 Public Trust clearance including fingerprinting.

Training & Instructional Design Specialist 3 Full Description

Training & Instructional Design Specialist 3

Durham, NC, United States
and 3 more

Abt is committed to providing reasonable accommodations for applicants with disabilities during our recruitment process. If you require such an accommodation, please send an email to our Human Resources team at accessibility@abtglobal.com with your full name, email address, job you are applying to and the nature of your accessibility issue.

Job Description
The Opportunity
The Training & Instructional Design Specialist 3 is responsible for designing, developing, and delivering high-quality training programs, digital learning solutions, and instructional content that support program stakeholders, including service providers and end users as part of the Ticket Program Manager (project). The TPM project is part of the Social Security Administration’s (SSA) Ticket to Work program, which supports disability beneficiaries as they pursue career development and employment. This role plays a critical function in advancing stakeholder capability through engaging, accessible, and compliant learning experiences, while supporting outreach and digital education initiatives.
The position directly supports program activities related to training development, digital content and website learning materials, and outreach-driven education strategies. This position is contingent upon award of the project to Abt Global.

Core Responsibilities
Instructional Design & Training Development

Design and develop instructor-led, virtual, and self-paced training programs for internal staff, service providers, and external stakeholders.
Create comprehensive training curricula, including facilitator guides, participant materials, job aids, and evaluation tools.
Develop onboarding and activation training packages, including structured “welcome” materials and step-by-step guidance for program participation.
Apply adult learning principles and evidence-based instructional design methodologies to ensure effective knowledge transfer and engagement.
Coordinate and support delivery of webinars, workshops, and ongoing training sessions (e.g., quarterly stakeholder trainings and specialized sessions).
Evaluate training effectiveness using data, feedback, and performance metrics; refine content and delivery approaches accordingly.

Digital Learning & Website Content Development

Develop engaging, user-centered digital learning content for program websites, including training modules, FAQs, and educational resources.
Translate complex program policies and procedures into clear, accessible instructional materials for diverse audiences.
Ensure all training and digital content complies with Section 508 accessibility standards and federal usability requirements.
Collaborate with technical and communications teams to integrate learning content into web platforms and digital ecosystems.

Outreach-Oriented Education & Content Strategy

Support outreach initiatives by developing educational content aligned with marketing and awareness campaigns (e.g., webinars, blogs, videos, and social media learning content).
Contribute to development of educational messaging that promotes program participation and stakeholder engagement.
Design content that drives user action (e.g., training participation, program enrollment, or service utilization).
Collaborate with outreach and analytics teams to align training content with audience targeting and engagement strategies.

Content Governance, Quality & Compliance

Ensure all instructional materials are accurate, consistent, and aligned with program policies and federal guidelines.
Incorporate stakeholder and client feedback into continuous improvement of training products.
Maintain version control and documentation of all learning materials and training assets.
Support audits, reporting, and documentation of training activities and outcomes.

What We Value

Bachelor’s Degree + Five years of relevant experience, or Master’s Degree + Three years of relevant experience
Degree in Instructional Design, Education, Human Resources, or related field strongly preferred.
Minimum 2 years of experience in instructional design, training development, or adult learning.
Demonstrated experience developing training for diverse audiences (e.g., service providers, external stakeholders).
Proficiency with eLearning authoring tools (e.g., Articulate, Captivate) and LMS platforms.
Experience designing accessible (Section 508-compliant) digital learning content.
Position will require the ability to obtain Level 5 suitability screening (Public Trust Position Positions) with SSA (including fingerprinting).

What We Offer

We foster an environment where you can Thrive Your Way. Our innovative total rewards programs are designed to help balance your work and personal life. The approach toward your wellbeing centers around comprehensive benefits, flexible schedules, and professional development.
Abt Global Inc. is an Equal Opportunity employer committed to fostering an inclusive work environment. Abt provides market-competitive salaries and comprehensive employee benefits.
This position offers an anticipated annual base salary range of approximately$68,000 to $98,000.Salary offers are made based on internal equity and market analysis.
We are unable to provide employer visa sponsorship for this role.
Disclaimer: Abt will never ask candidates for money in exchange for an offer of employment.

#LI-HYBRID #LI-REMOTE #LI-BK1

About Us
Abt Global is a mission-driven, global leader in research and program implementation in the fields of health, social and environmental policy, and international development. Known for its rigorous approach to solving complex challenges, Abt Global is regularly ranked as one of the top global research firms and one of the international development innovators. The company has multiple offices in the U.S. and program offices in more than 40 countries.

Job Info

Job Identification
107055
Job Category
Business Operations
Posting Date
05/21/2026, 10:51 PM
Apply Before
06/04/2026, 10:51 PM
Locations
Durham, NC, United States
Atlanta, GA, United States
Rockville, MD, United States
Cambridge, MA, United States
Job Schedule
Full time
Regular or Temporary
Regular
Number of Openings
1

Original Job Description

Training & Instructional Design Specialist 3

Durham, NC, United States
and 3 more

Design and develop instructor-led, virtual, and self-paced training programs for internal staff, service providers, and external stakeholders.
Create comprehensive training curricula, including facilitator guides, participant materials, job aids, and evaluation tools.
Develop onboarding and activation training packages, including structured “welcome” materials and step-by-step guidance for program participation.
Apply adult learning principles and evidence-based instructional design methodologies to ensure effective knowledge transfer and engagement.
Coordinate and support delivery of webinars, workshops, and ongoing training sessions (e.g., quarterly stakeholder trainings and specialized sessions).
Evaluate training effectiveness using data, feedback, and performance metrics; refine content and delivery approaches accordingly.

Digital Learning & Website Content Development

Develop engaging, user-centered digital learning content for program websites, including training modules, FAQs, and educational resources.
Translate complex program policies and procedures into clear, accessible instructional materials for diverse audiences.
Ensure all training and digital content complies with Section 508 accessibility standards and federal usability requirements.
Collaborate with technical and communications teams to integrate learning content into web platforms and digital ecosystems.

Outreach-Oriented Education & Content Strategy

Support outreach initiatives by developing educational content aligned with marketing and awareness campaigns (e.g., webinars, blogs, videos, and social media learning content).
Contribute to development of educational messaging that promotes program participation and stakeholder engagement.
Design content that drives user action (e.g., training participation, program enrollment, or service utilization).
Collaborate with outreach and analytics teams to align training content with audience targeting and engagement strategies.

Content Governance, Quality & Compliance

Ensure all instructional materials are accurate, consistent, and aligned with program policies and federal guidelines.
Incorporate stakeholder and client feedback into continuous improvement of training products.
Maintain version control and documentation of all learning materials and training assets.
Support audits, reporting, and documentation of training activities and outcomes.

What We Value

Bachelor’s Degree + Five years of relevant experience, or Master’s Degree + Three years of relevant experience
Degree in Instructional Design, Education, Human Resources, or related field strongly preferred.
Minimum 2 years of experience in instructional design, training development, or adult learning.
Demonstrated experience developing training for diverse audiences (e.g., service providers, external stakeholders).
Proficiency with eLearning authoring tools (e.g., Articulate, Captivate) and LMS platforms.
Experience designing accessible (Section 508-compliant) digital learning content.
Position will require the ability to obtain Level 5 suitability screening (Public Trust Position Positions) with SSA (including fingerprinting).

What We Offer

We foster an environment where you can Thrive Your Way. Our innovative total rewards programs are designed to help balance your work and personal life. The approach toward your wellbeing centers around comprehensive benefits, flexible schedules, and professional development.
Abt Global Inc. is an Equal Opportunity employer committed to fostering an inclusive work environment. Abt provides market-competitive salaries and comprehensive employee benefits.
This position offers an anticipated annual base salary range of approximately$68,000 to $98,000.Salary offers are made based on internal equity and market analysis.
We are unable to provide employer visa sponsorship for this role.
Disclaimer: Abt will never ask candidates for money in exchange for an offer of employment.

#LI-HYBRID #LI-REMOTE #LI-BK1

Job Info

Job Identification
107055
Job Category
Business Operations
Posting Date
05/21/2026, 10:51 PM
Apply Before
06/04/2026, 10:51 PM
Locations
Durham, NC, United States
Atlanta, GA, United States
Rockville, MD, United States
Cambridge, MA, United States
Job Schedule
Full time
Regular or Temporary
Regular
Number of Openings
1

Let me find your next job.

Thanks - you're signed up.

Training & Instructional Design Specialist 3

Edtech.com's Summary

Training & Instructional Design Specialist 3 Full Description

Training & Instructional Design Specialist 3

Instructional Designer

K-12 Education Specialist

eLearning Developer

Sr. Instructional Designer

Assessment and Evaluation Specialist