Edtech.com's Summary

Milwaukee Tool is hiring a Training Operations Specialist I responsible for managing and supporting various training programs including leadership, sales, and engineering training. The role involves coordinating training events, handling logistics, administering onboarding materials, and maintaining the Learning Management System to ensure effective training delivery.

Highlights

Manage scheduling, resource allocation, and support for training and development programs.
Plan and execute both in-person and virtual training events, handling logistics such as materials, technology, and catering.
Assist with new hire onboarding by preparing materials and tracking content in the Learning Management System (LMS).
Provide technical support in LMS, including course creation, attendance tracking, and reporting.
Collaborate with IT, Facilities, and Business Partners to ensure training venue and technology needs are met.
Maintain and update standard operating procedures and handle communication regarding training courses and events.
Bachelor's degree in Human Resources, Organizational Development, or related field, or equivalent experience required; no prior professional experience needed.
Proficient in Microsoft Office Suite, including Teams, Excel, Word, and PowerPoint.
Strong interpersonal, customer service, communication, and problem-solving skills.
Benefits include health, dental, vision insurance, 401(k), education assistance, and on-site wellness amenities.

Training Operations Specialist I Full Description

Training Operations Specialist I

Brookfield, WI

Full time

Job Description:

WE ARE ONE TEAM THAT BUILDS LEADERS! At Milwaukee Tool we firmly believe that our People and our Culture are the secrets to our success -- so we give you unlimited access to everything you need to provide best-in-class training and development experiences for our people.

Behind our doors you'll be empowered every day to own it, drive it, and do what it takes to support the biggest breakthroughs in the industry. Meanwhile, you'll have the support and resources of the fastest-growing brand in the construction industry to make it happen.

Training & Development Organization’s Purpose:

Drive business performance with competency-based learning to empower employees and feed pipeline or future leaders
Strengthen our culture by cultivating TTI as a learning organization using transparent communication, access, and engagement, and
Upskill our workforce of the future with new knowledge and skills to keep pushing the business forward

Your Role on Our Team

The Specialist I (L1) Training Operations is focused on the administration and support of key training, including leadership development, marketing training, engineering training, and sales training. It is housed in the Shared Services team who is responsible for supporting the training and development function with critical support, including Digital Training, Learning Operations, and Learning Design.

You’ll be DISRUPTIVE through these duties and responsibilities:  

Execute day-to-day tasks for the training and development function including scheduling, resourcing and support management. Design, produce and deploy key department communication.
Plan and manage in-person and virtual training events, including preparation of printed materials, technology setup (audio/visual), catering, and classroom arrangements.
Assist in the execution of new hire onboarding by preparing materials, setting up classrooms, providing day-of support, and administering and tracking new hire content in the Learning Management System.
Manage scheduling, inventory, and maintenance of training rooms, including managing a classroom schedule of 50+ courses annually.
Coordinate with IT, Facilities, and Business Partners to address technology/facility needs.
Provide technical support within the LMS including creating courses and events, pulling reports and rosters and tracking attendance, as needed.
Execute Training Champion program, assisting employees across Milwaukee Tool to execute, track, and evaluate training.
Ensure proper communication of new courses and events to stakeholders via email and other channels. Maintain and update SOPs to reflect current practices.
Address Training and Development inbox requests by providing prompt and professional responses, ensuring efficient resolution of inquiries, and escalating or directing specific requests to the appropriate team members as needed.

Role level requires the following knowledge, skills, and abilities:

Knowledge & Application:Learns to use professional concepts. Applies knowledge and basic problem solving techniques to define and resolve problems. Determines a course of action based on guidelines.
Complexity & Problem Solving: Works on problems of limited scope. Follows standard practices and procedures in analyzing situations or data from which answers can be readily obtained. Work is reviewed periodically based on a set of defined procedures or precedence.
Collaboration & Interaction: Develops stable working relationships internally. Exchanges standard/basic information with colleagues and immediate supervisor, project leaders and other professionals in the team/group.

The TOOLS you’ll bring with you:

A bachelor's degree in Human Resources, Organizational Development, or a related field (or equivalent professional experience in place of a degree). No professional experience necessary to excel in this role.
Exceptional interpersonal, customer service, problem-solving, verbal, and written communication, attention to detail and conflict-resolution skills.
Skilled in Microsoft Office Suite –Microsoft Teams, Excel, Word, and PowerPoint

We provide these great perks and benefits:  

Robust health, dental and vision insurance plans 
Generous 401 (K) savings plan 
Education assistance 
On-site wellness, fitness center, food, and coffee service 
And many more, check out our benefits site HERE.

Milwaukee Tool is an equal opportunity employer.

Original Job Description

Training Operations Specialist I

Brookfield, WI

Full time

Job Description:

Training & Development Organization’s Purpose:

Drive business performance with competency-based learning to empower employees and feed pipeline or future leaders
Strengthen our culture by cultivating TTI as a learning organization using transparent communication, access, and engagement, and
Upskill our workforce of the future with new knowledge and skills to keep pushing the business forward

Your Role on Our Team

You’ll be DISRUPTIVE through these duties and responsibilities:  

Execute day-to-day tasks for the training and development function including scheduling, resourcing and support management. Design, produce and deploy key department communication.
Plan and manage in-person and virtual training events, including preparation of printed materials, technology setup (audio/visual), catering, and classroom arrangements.
Assist in the execution of new hire onboarding by preparing materials, setting up classrooms, providing day-of support, and administering and tracking new hire content in the Learning Management System.
Manage scheduling, inventory, and maintenance of training rooms, including managing a classroom schedule of 50+ courses annually.
Coordinate with IT, Facilities, and Business Partners to address technology/facility needs.
Provide technical support within the LMS including creating courses and events, pulling reports and rosters and tracking attendance, as needed.
Execute Training Champion program, assisting employees across Milwaukee Tool to execute, track, and evaluate training.
Ensure proper communication of new courses and events to stakeholders via email and other channels. Maintain and update SOPs to reflect current practices.
Address Training and Development inbox requests by providing prompt and professional responses, ensuring efficient resolution of inquiries, and escalating or directing specific requests to the appropriate team members as needed.

Role level requires the following knowledge, skills, and abilities:

Knowledge & Application:Learns to use professional concepts. Applies knowledge and basic problem solving techniques to define and resolve problems. Determines a course of action based on guidelines.
Complexity & Problem Solving: Works on problems of limited scope. Follows standard practices and procedures in analyzing situations or data from which answers can be readily obtained. Work is reviewed periodically based on a set of defined procedures or precedence.
Collaboration & Interaction: Develops stable working relationships internally. Exchanges standard/basic information with colleagues and immediate supervisor, project leaders and other professionals in the team/group.

The TOOLS you’ll bring with you:

A bachelor's degree in Human Resources, Organizational Development, or a related field (or equivalent professional experience in place of a degree). No professional experience necessary to excel in this role.
Exceptional interpersonal, customer service, problem-solving, verbal, and written communication, attention to detail and conflict-resolution skills.
Skilled in Microsoft Office Suite –Microsoft Teams, Excel, Word, and PowerPoint

We provide these great perks and benefits:  

Robust health, dental and vision insurance plans 
Generous 401 (K) savings plan 
Education assistance 
On-site wellness, fitness center, food, and coffee service 
And many more, check out our benefits site HERE.

Milwaukee Tool is an equal opportunity employer.

Let me find your next job.

Thanks - you're signed up.

Training Operations Specialist I

Edtech.com's Summary

Training Operations Specialist I Full Description

Customer Success & Operations Specialist

VP, Operations

Program Operations Specialist

Director, ESS Administration and Operations

Administrative Operations Coordinator