Edtech.com's Summary

Infios is hiring a Training Program and Knowledge Manager. The role involves managing and coordinating training programs across departments, enhancing onboarding experiences, improving product training through feedback, and supporting knowledge management to ensure continuous and accessible learning throughout the company.

Highlights

Coordinate and manage training programs and onboarding experiences across departments.
Analyze feedback from product training to improve content and delivery.
Partner with subject matter experts and trainers to maintain accurate and accessible learning materials.
Support knowledge management by organizing resources to be easily searchable and usable.
Assist instructors in program delivery and departmental alignment.
Lead change management and communication to help teams adopt new processes, tools, or products.
Focus on scalable program creation and learning goals for a global organization.
Optional facilitation or delivery of training sessions as needed.
Proficient in LMS platforms and eLearning/video creation tools such as Articulate, Camtasia, and Synthesia.
Required experience in program management, learning & development, or training coordination with strong organizational and communication skills.
Salary around $100,000, subject to candidate experience and other factors.

Training Program and Knowledge Manager Full Description

Training Program and Knowledge Manager

Remote Florida, United States of America

Full time

If you are looking for a meaningful career where people work and act with passion, rethink the existing and always strive to find the best solution - you have come to the right place. We develop future technologies to relentlessly make supply chains better.

We are a leader in supply chain software solutions, helping organizations streamline operations, reduce costs, and improve efficiency.

About the role
We are seeking a Program & Knowledge Manager who excels at connecting people, information, and learning to drive organizational effectiveness. In this role, you will play a key part in shaping how teams onboard, develop, and share knowledge across the company. From designing and refining onboarding experiences to improving product training through feedback loops, you will ensure that learning is continuous and accessible. If you have a talent for creating structure, identifying opportunities for improvement, and enabling others to succeed through well-managed knowledge systems, this role offers a meaningful opportunity to make a lasting impact.

What a day in the life looks like

Coordinate and manage training programs across departments, with a focus on smooth and engaging onboarding experiences.
Gather, track, and analyze feedback from product trainings to continually improve content and delivery. There will be a focus on tracking the impact of the training programs.
Partner with subject matter experts and trainers to ensure learning materials are accurate, up to date, and accessible.
Support knowledge management efforts — keeping resources organized, searchable, and easy to use.
Partner with instructors to support program delivery — helping them stay organized, aligned, and equipped to manage their assigned departments.
Change management & communication: help ensure teams have the knowledge and training needed to adopt new processes, tools, or products.
Focus on scalable program creation and learning goals throughout the global organization.
(Optional, depending on fit) Facilitate or deliver training sessions when needed to support program goals.

What you bring to the team

Experience in program management, learning & development, training coordination, or a similar role.
Strong organizational and project management skills — you know how to juggle multiple moving pieces without losing sight of the details.
Comfortable gathering and interpreting feedback to drive improvements.
Excellent communication skills, both in writing and presenting.
Bonus points if you’ve delivered training or built content before.
Proficient knowledge of LMS’s and eLearning and video creation software (Articulate, Camtasia, Synthesia)

How this role fits into the bigger picture
Learning is at the heart of our growth. This role ensures that every employee — from new hires to seasoned team members — has the right knowledge at the right time. By building structured programs and capturing feedback, you’ll directly impact how quickly teams ramp up, how well they use our products, and how confidently they serve our customers.

Salary $100,000.00*

This compensation range is indicative of the role. Compensation offered is based on evaluation during the interview process, the candidates’ range and depth of experience, business and market financials and internal pay parity.

Our nation’s military veterans represent the top talent this country has to offer. They bring meaningful skills to the workplace and are assets to our company.

#LI-SK1

#LI-REMOTE

Why join us?

At Infios, we're not just looking for employees; we're looking for partners in innovation, growth, and purpose. Meeting you where you are to create the future you need is at the core of who we are and what we do. Whether you're at the beginning of your career or a seasoned expert, we meet you on your journey, equipping you with the tools and opportunities to build the future you envision. Together, we will relentlessly work toward one common goal - making supply chains better.

We believe the future is better when supply chains work better.

We are an equal-opportunity employer and committed to inclusion in the workplace.

At Infios, we believe that inclusion is a fundamental cornerstone of our success. We are committed to creating a safe and welcoming environment where every individual’s unique experiences and perspectives are valued—whether they look, think, move, believe, or love differently.

All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, sex, sexual orientation, gender identity, marital status, pregnancy, religion, age, disability, veteran status, genetic information, or any other characteristic protected by law.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role. If you require assistance or accommodation due to a disability during the recruiting process, please let us know at jobs@infios.com

Disclaimer: This job advertisement is not designed to cover a comprehensive listing of all duties or responsibilities that are required for this job. Please note that any salary information is a general guideline only. Individual compensation will be determined by various factors such as the scope and responsibilities of the position, experience, education, skills, location, and market and business considerations. Applications must be submitted via our career site.

Original Job Description

Training Program and Knowledge Manager

Remote Florida, United States of America

Full time

We are a leader in supply chain software solutions, helping organizations streamline operations, reduce costs, and improve efficiency.

What a day in the life looks like

Coordinate and manage training programs across departments, with a focus on smooth and engaging onboarding experiences.
Gather, track, and analyze feedback from product trainings to continually improve content and delivery. There will be a focus on tracking the impact of the training programs.
Partner with subject matter experts and trainers to ensure learning materials are accurate, up to date, and accessible.
Support knowledge management efforts — keeping resources organized, searchable, and easy to use.
Partner with instructors to support program delivery — helping them stay organized, aligned, and equipped to manage their assigned departments.
Change management & communication: help ensure teams have the knowledge and training needed to adopt new processes, tools, or products.
Focus on scalable program creation and learning goals throughout the global organization.
(Optional, depending on fit) Facilitate or deliver training sessions when needed to support program goals.

What you bring to the team

Experience in program management, learning & development, training coordination, or a similar role.
Strong organizational and project management skills — you know how to juggle multiple moving pieces without losing sight of the details.
Comfortable gathering and interpreting feedback to drive improvements.
Excellent communication skills, both in writing and presenting.
Bonus points if you’ve delivered training or built content before.
Proficient knowledge of LMS’s and eLearning and video creation software (Articulate, Camtasia, Synthesia)

Salary $100,000.00*

Our nation’s military veterans represent the top talent this country has to offer. They bring meaningful skills to the workplace and are assets to our company.

#LI-SK1

#LI-REMOTE

Why join us?

We believe the future is better when supply chains work better.

We are an equal-opportunity employer and committed to inclusion in the workplace.

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Training Program and Knowledge Manager

Edtech.com's Summary

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