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Fay Financial

Training Program Manager

🇺🇸 Hybrid - Farmers Branch, TX

🕑 Full-Time

💰 $75K - $85K

💻 Learning & Development

🗓️ July 24th, 2025

LMS

Edtech.com's Summary

The Fay Group is hiring a Training Program Manager. This role manages the planning and execution of training initiatives, supports the development of training materials, oversees program logistics, manages the Learning Management System administration, and handles reporting and communications.

Highlights
  • Plan and execute training and development programs within the Learning & Development Team
  • Develop and maintain training materials and curriculum configurations
  • Administer and troubleshoot the Learning Management System and deploy online learning courses
  • Manage program communications, logistics, documentation, surveys, and reporting
  • Required skills include proficiency in MS Word, Excel, PowerPoint, and experience with learning or HRIS databases
  • Bachelor's degree in Business Management, Human Resources, or related field; or equivalent experience
  • 5+ years in HR/training/program administration and 3+ years as LMS Administrator or related roles
  • Strong verbal and written communication, interpersonal, analytical, and organizational skills
  • Compensation ranges from $75,000 to $85,000 annually with eligibility for an annual discretionary bonus
  • Serves homeowners, investors, and clients nationwide within a diversified real estate services company

Training Program Manager Full Description

Training Program Manager

Job Category: The Fay Group
Requisition Number: TRAIN004584
  • Full-Time
  • Farmers Branch, TX 75234, USA

Job Details

Description
Founded in 2008, The Fay Group is a diversified real estate services company offering a complete range of home ownership products and services to include mortgage servicing, property renovations, property management, realty, business purpose lending, and insurance to homeowners, investors, and clients nationwide. We consider the people behind those mortgages and work hard to give them the best opportunity to stay in their homes by providing solutions to navigate the challenges of homeownership while working toward their long-term financial goals.

Join Us on Our Journey

We are currently looking for a Training Program Manager to join our team.

As a member of the Learning & Development Team, this role is responsible for effectively supporting the planning and execution of training and development initiatives. Key responsibilities include assisting with program planning, supporting the development of training materials, preparing communications, managing program logistics, maintaining process documentation, survey management, and program reporting.

Additionally, the Training Program Manager will facilitate the administration of the Learning Management System and the deployment of online learning. This includes managing the configuration of curriculum, deployment of courses, troubleshooting, and reporting.

Qualifications include:
  • Bachelor's degree (or equivalent experience with high school diploma/ GED) in Business Management, Human Resources, or related field required
  • 5+ years of HR/ training/ program administration-related experience
  • 3+ years of experience as an LMS Administrator, Training Program Manager, Training Support, or similar roles preferred
  • 1+ years of experience utilizing project management skills; demonstrated program management experience in Human Resources/ Learning & Development
  • Background in instructional design; ability to develop training collateral using adult and active learning principles preferred
  • Experience with varied feedback/survey tools, methods, and reports preferred
  • Proficiency in MS Word, Excel, and PowerPoint; experience working with learning or HRIS databases
  • Strong verbal and written communication skills
  • Strong interpersonal skills with the ability to develop and maintain effective relationships across the organization
  • Advanced planning and organizational skills with the ability to manage multiple projects
  • Strong analytical skills; solid decision-making abilities coupled with sound judgment
  • Strong attention to detail; strong compliance orientation
  • Collaborative work style; high team orientation
  • Open to change; agile, high learning agility
  • Strong analytical skills coupled with sound judgement
  • Strong problem-solving abilities
  • Self-directed; comfortable working with ambiguity and uncertainty
  • High degree of professional maturity, integrity, and ability to maintain confidential data and information
  • Strong business acumen; fiscal and technical aptitude

Submit Your Resume to Learn More

Featured Benefits
  • Medical, Dental and Vision Insurance
  • Company Paid Life Insurance
  • Disability Insurance
  • Pet Insurance
  • 401k Program with Employer Matching
  • 3 Weeks Paid Time Off (PTO)
  • Paid Holidays
  • Wellness Initiatives
  • Employee Assistance Program
  • Eligible for Hybrid Work Schedule with Remote Flex Days

Compensation
  • The hiring range for this position is between $75,000.00-$85,000.00 annually
  • This position is eligible for an annual discretionary bonus

Fay Cares!
The Fay-Constructive Foundation was established to fulfill the philanthropic mission of The Fay Group employees to serve the communities in which they live and work. Our employees make voluntary contributions to the Foundation. Each quarter, their contributions are donated to organizations focused on improving education opportunities, combating poverty, and supporting military service members and first responders.

At Fay, we believe that the best ideas come from having a team that is diverse in backgrounds, experiences, and perspectives. We strive to ensure each of our employees feels valued, respected, and included, and is presented with equal opportunities to be successful. Fay is an equal-opportunity workplace. The Fay Group and affiliated companies participate in E-Verify. For more information, go to www.dhs.gov/E-Verify.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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