Sedgwick
Training Specialist
Edtech.com's Summary
Sedgwick is hiring a Training Specialist to facilitate training programs, assess colleague career development needs, and develop training materials. The role involves delivering new colleague orientation, monitoring development plans, overseeing performance analyses, and coordinating technical systems training to improve and manage performance.
Highlights
- Deliver new colleague orientation and facilitate training sessions.
- Develop training materials, lesson plans, assessments, and evaluations.
- Monitor development plans and oversee performance analyses.
- Coordinate technical systems training.
- Support organizational quality programs and perform additional duties as assigned.
- Bachelor's degree preferred; four years related experience required including training and line-of-business experience.
- Strong knowledge of adult education theory and technological literacy including Microsoft Office.
- Excellent communication, presentation, negotiation, organizational, and interpersonal skills.
- Ability to work effectively in a team environment and meet performance competencies.
- Willingness to travel as required.
Training Specialist Full Description
Training Specialist
Dubuque, IA
By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.
Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies
Certified as a Great Place to Work®
Fortune Best Workplaces in Financial Services & InsuranceTraining Specialist
PRIMARY PURPOSE: To facilitate training; to assess colleague career development needs; to develop training programs and materials; and to deliver programs when appropriate to analyze, improve and manage performance.
ESSENTIAL FUNCTIONS and RESPONSIBILITIES
- Delivers new colleague orientation.
- Monitors development plans.
- Oversees performance analyses.
- Develops training material, lesson plans, assessment and evaluation for training modules.
- Ensures that the training process is properly coordinated, monitored documented and evaluated.
- Coordinates and facilitates technical systems training.
ADDITIONAL FUNCTIONS and RESPONSIBILITIES
- Performs other duties as assigned.
- Supports the organization's quality program(s).
- Travels as required.
QUALIFICATIONS
Education & Licensing
Bachelor's degree from an accredited college or university preferred.
Bachelor's degree from an accredited college or university preferred.
Experience
Four (4) years of related experience or equivalent combination of education and experience required to include two (2) years line-of-business (such as claims, customer service, etc.) experience and two (2) years training experience.
Four (4) years of related experience or equivalent combination of education and experience required to include two (2) years line-of-business (such as claims, customer service, etc.) experience and two (2) years training experience.
Skills & Knowledge
- Good knowledge of adult education theory
- Technologically literate- understands support systems
- Excellent oral and written communication, including presentation skills
- PC literate, including Microsoft Office products
- Analytical and interpretive skills
- Strong organizational skills
- Excellent interpersonal skills
- Excellent negotiation skills
- Ability to work in a team environment
- Ability to meet or exceed Performance Competencies
WORK ENVIRONMENT
When applicable and appropriate, consideration will be given to reasonable accommodations.
Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
Physical: Computer keyboarding, travel as required
Auditory/Visual: Hearing, vision and talking
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.
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